HNRY Logistics Reviews 296

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This company is horrible. I was supposed to have delivery tomorrow after item has been sitting in their warehouse since march 29. These jerks barely told me that delivery canceled for tomorrow. Now I... See more

Rated 5 out of 5 stars

I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smo... See more

Rated 5 out of 5 stars

Chris an Michael Wright Are the men for the job if you need a load picked up and delivered on time with honesty and dignity and best prices call Chris or Michael wright they are 110% customer satis... See more

Rated 4 out of 5 stars

We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided... See more

Company details

  1. Trucking company

Information provided by various external sources

Offering shippers a single-access network that will deliver what you need, where you need it, when you need it. Learn more about our freight logistics company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

296 reviews

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Rated 2 out of 5 stars

YRC is a great company, HNRY - not so much - very disappointed

YRC is a great company, HNRY - not so much - very disappointed
Quote done at 4pm and booked at 430 but - no availability -
something you should mention before you quoted
we agreed that it could be picked up a day later as long as they were there by 8am at the marshaling field the next day
the bol was incorrect and when I asked for a revision - they send the original -incorrect one.
I could not track until it was delivered
when I was able to track it - info was useless - no signatures no delivery time
we paid to have it on site at 8am was it?

16 July 2019
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

I am so sorry to hear about your experience. This is not how HNRY does business! Let me find out what happened and I will reach out to you direct.

Rated 5 out of 5 stars

HNRY Logistics

We were referred to HNRY by our YRC rep. They were very efficient and got our load picked up and delivered promptly. The carrier was excellent.

12 July 2019
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

Thanks for the great feedback! So happy to hear things went off without a hitch.

Rated 4 out of 5 stars

We are in the process of moving our…

We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided. It worked out in the end as the driver worked with us around our schedule

12 July 2019
Unprompted review
Rated 5 out of 5 stars

HNRY On-time In-time!

We were put in an untenable situation with an overseas shipment, HNRY was contacted by an intermediary. HNRY managed to get the shipment picked up and delivered in time to

11 July 2019
Unprompted review
Rated 4 out of 5 stars

HNRY is very reliable

HNRY is very reliable. The only thing I don't like is that I will email ALL of the info, pickup hours, delivery hours, etc, and they will always call once, or twice, to check on the same facts.
Otherwise they are courteous, keep me up to date and have great rates!

1 July 2019
Unprompted review
Rated 1 out of 5 stars

Driver sucked and was worthless

30 June 2019
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

Christopher-I am so sorry to hear your experience with the driver was not good. I will reach out to you direct to find out what happened.

Rated 5 out of 5 stars

I mistakenly shipped to the wrong…

I mistakenly shipped to the wrong address. Driver spoke with the consignee, confirmed the new address, and backtracked over an hour to the proper address. HNRY didn't charge much for the reroute but that level of service is priceless.

I would 100% use them again.

26 June 2019
Unprompted review
Rated 5 out of 5 stars

You Left a Favorable Impression

I was very impressed with the level of attention our request received. From the driver to Customer Service to the manager I worked with (who was on vacation at the time but pinged me from home with the driver's location every 15 minutes), I felt as if I was your most important customer at that time. Your efforts were very much appreciated.

26 June 2019
Unprompted review

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