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Ho Ja Reviews 

1
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TrustScore 3 out of 5

3.2

Grocery delivery service
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Company details

  1. Grocery delivery service
  2. Asian Grocery Shop
  3. Online Food Ordering Service
  4. Supermarket

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

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Rated 1 out of 5 stars

Poor customer service.

I ordered some products online and made up the rest to qualify for free delivery on the 17th July. I received a phone call on the 4th August saying that the delivery would be delayed. I finally received my delivery on the 10th August with the keys products that I ordered missing. Ho-ja should have notified me that they didn't have those items available so that I had an option of cancelling the order. I then had to chase them twice to get refunds for the missing items. Poor customer service.

17 August 2022
Unprompted review

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