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Hobbiesville Reviews 663

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TrustScore 4 out of 5

4.1

Collectibles Shop
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the competitive pricing, often finding excellent deals and a wide selection of products. The customer service is frequently described as top-notch, with many appreciating the quick responses and effective resolution of issues. However, some customers also noted significant problems with orders, including damaged or incorrect items upon arrival, and some experienced difficulties with pre-orders being cancelled or delayed. A few other people also felt that customer service was unresponsive or unhelpful when issues arose, particularly regarding damaged goods or missing items.

What people talk about most

Order

Reviewers mention ambiguous feedback about order. Many customers praise the excellent service, quick... See more

Product

Users describe ambiguous interactions with product. Many customers appreciate the wide variety of products,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the excellent and quick... See more

Price

Clients share ambiguous opinions on price. Many customers praise the competitive and fair prices, with some... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered with hobbiesville about 7 times now and have had nothing but amazing experiences with them. Prices are always very competitive, their shipping has been faster than every other company I o... See more

Rated 5 out of 5 stars

I had trouble looking for my sons gift and was losing hope that I'd find something he would like. After shopping at hoobiesville I was matched with expertise that allowed me to find a specific gift ba... See more

Rated 5 out of 5 stars

I bought a product, and the next day, the price of that product had dropped. The Hobbiesville team acted professionally by offering a gift card with a value corresponding to the discount difference. H... See more

Rated 5 out of 5 stars

This is my favorite Hobby shop at the moment. They offer great prices and super fast turn around time and shipping. Customer service is always willing to work with you to make sure the customer is ha... See more

Company details

  1. Collectibles Shop

Written by the company

We are an online hobby shop specializing in collectable items. This includes trading cards, board games, puzzles and toys.

Contact info

4.1

Great

TrustScore 4 out of 5

663 reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Decent prices.

Bought a pack of Obsidian flames without having to pay insane prices like in other stores... Overall a good place to find decently priced pokemon cards !

10 June 2024
Unprompted review
Rated 4 out of 5 stars

Great pricing

Great pricing! There are always sales going on with usable coupons despite displaying cheaper product prices compared to most other retailers. The only reason I gave a 4 instead of a 5 is due to shipping cost.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Great spot!

They have a lot of TCG stuff, and a variety of board games, and other things! Staff have always been cool and helpful! Got me back into the pokemon TCG!

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Love the store I'm there at least once…

Love the store I'm there at least once a week or more. All the staff are friendly and answer all my questions! I appreciate there kindness a lot. Certain game stores make me feel uncomfortable because I feel like an outsider but thanks to the staff at Hobbiesville I always feel comfortable even when i ask a million questions

23 June 2024
Unprompted review
Rated 3 out of 5 stars

Hobbiesville is a great place for Pokemon but One Piece not so much

Hobbiesville is a great place for Pokemon and other TCG’s, but if you are looking for a reasonable price for One Piece TCG they are just like every other shop, inflated to the max with prices, the only way to get a good price is to pre order and they charge up front so you are basically letting them use your money however they see fit. Taking pre orders months in advance while the set list hasn’t been revealed. Honesty it’s a shame as they were the only place for a long time to get $130 booster boxes.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Amazing Company, Great shipping times along with helpful service. Will continue to shop with them!

3 June 2024
Unprompted review

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