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Hobbyfunwow Reviews 164

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TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I'm very pleased with the work of the Jeremy team! They were able to quickly resolve my issue with repaying the loans I lost due to my own failure to use them on time. This is against the rules, but t... See more

Rated 4 out of 5 stars

Alero, the Escalation Manager for hobbyfunwow.com for assisting me in processing the 46 EUR refund, though I will still wait for few days before the refund takes place. But I'm positive that it will b... See more

Rated 5 out of 5 stars

Elsa was very kind and polite and helped me through the process very carefully and made sure there were no problems, I am glad to have had such a caring staff member to guide me

Rated 5 out of 5 stars

Escalation team Ann is in touch and helping to resolve the issue. I really appreciate the way customer service support assisted me even to Ms. Ann. Thank you for your assistance!

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4.3

Excellent

TrustScore 4.5 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

satisfied customer

I contacted customer service and had excellent communication with Elsa from the Escalation Team. Elsa handled my situation professionally and provided me with useful information and instructions in record time. Bravo to Elsa who is truly committed to results and customer satisfaction. Thank you Elsa! Greetings, Dragana Zavalić

14 January 2025
Unprompted review
Rated 4 out of 5 stars

Dexter here

Dexter here, from manila and extending my gratitude to this hobbyfunwow.com for attending on my issues with Mr. Jamal of team escalation on assisting on my concerns. Thank you.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered items earlier last

I ordered items earlier last. Month and never received them but ya'll deducted even now u just deducted a amount in my account Why?

Ya'll are being thief's I want my refund as am a student

1 November 2024
Unprompted review
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Reply from Hobbyfunwow

Dear Toto,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@hobbyfunwow.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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