I had major issues with Hobbymont as they displayed ads for products that never arrived. As a result, I was charged and was also unknowingly subscribed to a recurring monthly fee. Nicholan assisted... See more
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See what reviewers are saying
"Thank you, Escalation Team, and especially Kenny, for the professional support and for resolving my case so smoothly. 5 stars well deserved!"
I will give Jerry a 5-star rating for assisting me with my issues. Jerry was helpful and made my experience smooth and easy. The 1 star is for hobbymont.com which charged me for no reason twice in th... See more
Alero helped me solve the problem. My child has logged in and logged in to your site. I didn't want your services. Alero listened to me and understood my problem. He solved it quickly. I really thin... See more
4.0
Great
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I did not get the good service as I did not receive a good service
I did not get the good service as I did not receive what was advertised in the advert.
I was attended By Marshall whom adviced me to write this review.
5 September 2024
Unprompted review
Reply from Hobbymont
Dear Refilwe,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hobbymont.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
A bit slow reaction but very good…
A bit slow reaction but very good support.
13 September 2024
Unprompted review
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