HobbyRC Reviews 

192
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

TERRIBLE COMPANY DO NOT USE! My son saved up all his pocket money to a remote control plane. We purchased one. The box shows it has a remote transmitter, the instructions show the same. This... See more

Rated 5 out of 5 stars

So far never once had an issue with anything, next day delivery on anything i want. I just wish the stock was bigger as there is a lot of out of stock items, all though, they have a decent chunk of va... See more

Rated 5 out of 5 stars

love the fact that if I need it, I can get items delivered next day, even if thats a Saturday so a flying weekend is not ruined. Mike is super helpful and during the past few months of mayhem, its' re... See more

Rated 5 out of 5 stars

Amazing store, I have order few thinks and then I realized I still missing few bits so all together I made 3 orders - after 15min hobby RC has send me refund for two shipment delivery charges and advi... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

192 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

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4.4

All reviews

(192)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Next day in the UHK If Needed!

love the fact that if I need it, I can get items delivered next day, even if thats a Saturday so a flying weekend is not ruined. Mike is super helpful and during the past few months of mayhem, its' really pointed out how immensely helpful it has been having specialised items available locally within the UK. Double thumbs UP from me 👍👍Matt

28 August 2020
Unprompted review
Rated 5 out of 5 stars

My favorite place to order from

Great customer service and shipping is fast and reliable compared to other UK based sites. Had a problem with a faulty Stout V3 motor and guidance on how to proceed was great. The whole process of beginning a claim to organising a replacement was organised within just over a day, couldn't have gone smoother

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Incredible Store

Mike and the team at HobbyRC are exemplars of the hobby and how e-commerce should be run.

Always happy to help and are very responsive to requests.

One of the best out there.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Forget Banggood, Hobby RC is cheap AND quick - with real humans at the other end

My soldering iron died, needed a new one pronto. Usually I buy my tech from Banggood but this couldn't wait. I called Hobby RC on the phone and someone picked up WITHIN 3 seconds (!), knew the product without having to look it up, and talked me through the shipping options. Basically the soldering iron is ridiculously cheap at Hobby RC, AND the service was good.

Next time I am going to think twice about ordering from Banggood.com, given how excellent the price and service was at Hobby RC. Maplin eat your heart out!

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks! Ordered twice, and came in pretty fast to the Netherlands. Haven't contacted any support yet, so can't say anything about that.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

One Of The Best...

It has been a pleasure buying and dealing with HobbyRC, the customer service prior and after my order were great, Mike spent a generous amount of time with me on the phone and emails guiding me through the items for my first quadcopter build. I have since had some technical difficulties being rather new to all this and I am being helped (edit: then gave up rather quickly after it became complicated). The prices are competitive and the delivery has always been very prompt.

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Superb support!

Had a problem with my thinyhawk II - no fault on my side. The support at Hobbyrc got me a new motherboard from emax. Due to corna, it did not make the full way to germany, so they resended it. Anyways, really good customer support and fast shipping. Thanks a lot!

17 June 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service!

Having spent over a month waiting for a new radio transmitter from a well known Chinese company, I was losing hope that I would ever get my order shipped. Miscommunication and the unknown (in terms of shipping, restocking etc) led me to source the item from a UK seller. I have previously used Hobby RC and know that their prices are extremely competitive, even with the Chinese sellers and their customer service is second to none.
Within 24 hrs of ordering the new radio transmitter I have it in my hands. Backed up by UK customer support and a company at the end of the phone. You can't beat it.

Well done Hobby RC

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing crew.

Amazing store, I have order few thinks and then I realized I still missing few bits so all together I made 3 orders - after 15min hobby RC has send me refund for two shipment delivery charges and advised that they will merge with main order. Super honest crew. Defo recomend them !!

3 June 2020
Unprompted review
Rated 5 out of 5 stars

Superb experience.

Superb experience.
Had everything I needed to build my quad and the order was shipped the next day. Only 1 problem with the search bar, if you copy the name of what you want into the search bar it won't find anything but if you type it letter by letter it shows

26 May 2020
Unprompted review
Rated 5 out of 5 stars

The Best Service For RC I've Ever Had!

Honestly the best service I've had so far with regards to FPV gear.
I've only started recently and if it wasn't for HobbyRC I would have been waiting months for things which i got in a matter of couple days.
One time I even forgot to add a few things to my order, created a second and third order (lol) and they refunded the other postage and sent everything in one package without me even asking! Which was fantastic for me!
You will be seeing me again Hobby RC! Often haha.
THANK YOU!

BK

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Perfect service

Honestly, absolutely brilliant. Called up and had the most comprehensive help I could ask for, product recommendations that saved me money, helped me to understand the differences between all sorts of things I didn't know. Ordered a load of products at 15:59 on a Friday with the cheapest delivery method and it's arrived with me today (Saturday) at bang on midday despite being in the middle of the Coronavirus lockdown. Have been waiting weeks to receive products from other UK suppliers. Will be using these guys again and again, so pleased.

25 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I very very rarely write a review but I feel that I must, HobbyRC is by far the best company I have used, very fast delivery, a special shout out to Mike in customer care who is always more than happy to give honest opinions, alot of shops want you to spend as much as possible where as HobbyRC give an honest opinion, I suggest these to anyone in the hobby, HobbyRC will be my go to shop

Good luck guys cheers for your help

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent/ Instant reliable refunds

I have ordered from HobbyRC multiple times, and everything the package arrived the next day. Best delivery and great range of products.

Now here is the excellent part:
I love this website because I can trust it to replace or refund me if a part is faulty. I once received a faulty esc, sent a picture and my order number, and two days later I received a first class shipping replacement, and as a bonus: HobbyRC candy’s as an apology
I love you HobbyRC and huge shoutout to mike from the costumer service.

9 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service !

Very happy with the service I received from HobbyRC - dispatch was quick, and their support (pre and post sales) was quick and straightforward and resolved all my issues.

My only suggestion is that it's a little tricky to find the item you want in their catalogue - some filters on the categories for brand or type would be excellent.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

Perfect company

Perfect company

Absolutely amazing company, by far some of the cheapest prices on batteries.

Also ordered an Emax Tinyhawk freestyle from them, which I believed was faulty. They provided me with technical support (even on weekends and past closing hours) and fixed it for free!

Great company

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Great Service - Start to Finish

Ordered a Jumper T16, batteries and Receiver - came as text by DPD the next day - awesome service from point of order to delivery.
Well packaged - No damage on arrival. Very Good. Will definitely use HobbyRC again.
Thanks

18 December 2019
Unprompted review

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