Hockeywebshop Reviews 410

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

It seems that they have made a restart to leave the past behind of slow deliveries. The website looks brand new and the delivery time was amazing! I ordered shoes today and I got the message it is alr... See more

Rated 1 out of 5 stars

I live in Germany and bought some indoor field hockey shoes. They turned out to be a bit narrow compared to previous years' models. My (negative) surprise was when I had to pay shipping again to retur... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for my son Joshua's best gift ever - he is left-handed and this Reece ASM Rev3rse hockey stick was perfect so that he could enjoy playing hockey in school (the school only provides r... See more

Rated 2 out of 5 stars

Unfortunately, not such a good experience. Product was supposed to be immediately shippable. 10 days later still no shipment notice, just - after three days - a short notice (and only in Dutch) that,... See more

Company details

  1. Sports

Information provided by various external sources

Hockeywebshop.de, Ihr vielseitiger Onlineshop rundum Feldhockey. In unserem Sortiment finden Sie Hockeyschuhe, Hockey Taschen, verschiedene Feldhockeyschläger und eine große Auswahl an weiteren Artikeln , die beim Hockey unverzichtbar sind und zusätzlich Lust auf dieser faszinierenden Ballsportart wecken. Für unsere Hockeyschläger, Bälle oder Artikel zum Hockey Schutz erwarten Ihnen faire Preise für die namhafte Qualität bekannter Marken. Durch unseren freundlichen Service und einen schnellen Versand profitieren Sie von weiteren Vorteilen, wenn Sie Hockeyschläger, Hockey Taschen & Co. online bestellen und Feldhockey als Hobby oder mit professionellen Ambitionen nachgehen.


Contact info

2.9

Average

TrustScore 3 out of 5

410 reviews

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Rated 5 out of 5 stars

New restart with the weshop

It seems that they have made a restart to leave the past behind of slow deliveries. The website looks brand new and the delivery time was amazing! I ordered shoes today and I got the message it is already on its way to Germany!

30 July 2025
Unprompted review
Rated 3 out of 5 stars

Refunded without any alternative

The order was refunded without any alternative product.
I was looking for a christmas gift and no refund.

Bought at another shop.

1 December 2024
Hockeywebshop logo

Reply from Hockeywebshop

Hi Sebastian, that's not good. Can you contact us via b.doosje@sportslabel.eu.
We will help you this weekend.

gr

Rated 1 out of 5 stars

I didn't receive what I ordered

I didn't receive what I ordered. Please give me back my money as soon as possible.

21 November 2024
Hockeywebshop logo

Reply from Hockeywebshop

Hi Christopher, thanks for the message. This isn't the platform to change goods of refund the monney. If you have any questions about a return or claim. You can contact me directly via b.doosje@sportslabel.eu.

Rated 1 out of 5 stars
Hockeywebshop logo

Reply from Hockeywebshop

Sorry to hear, we are very upset by the way you didn't receive any information. This is not the service we want to provide.

I will ask my collegues today to give you a proper answer and update. For direct contact you can contact me pirmin@sportslabel.eu

Rated 1 out of 5 stars

I never received my article… i ordered…

I never received my article… i ordered over 2 weeks ago.

Update: i received my order now. Way to late bit they offered me to pay for the shippment back to them… :)

21 September 2024
Hockeywebshop logo

Reply from Hockeywebshop

Hee Theresa

Sorry to hear, we are very upset by the way you didn't receive any information. This is not the service we want to provide.

I will ask my collegues today to give you a proper answer and update. For direct contact you can contact me pirmin@sportslabel.eu

Rated 1 out of 5 stars
Hockeywebshop logo

Reply from Hockeywebshop

Sorry Lolo, we faced some delays in the beginning of the season. Normally our delivery dates are realistic. Due to come internal reasons we dind't make the shipping in time. We are working hard and almost 7 days a week to go back to the plan. Is there is anything in the future I can help with let me know on personal note: Pirmin Blaak

Rated 2 out of 5 stars

Long shipment times

Unfortunately, not such a good experience. Product was supposed to be immediately shippable. 10 days later still no shipment notice, just - after three days - a short notice (and only in Dutch) that, as far as I understand from it, the shipment takes longer. How long, no indication. Still waiting for the product.

28 July 2024
Rated 5 out of 5 stars

I recommend

Fast delivery (cross-border, to Switzerland), great tracking, carefully packed. Good quality (outdoor hockey shoes).

23 February 2024
Rated 1 out of 5 stars

Negative experience

I live in Germany and bought some indoor field hockey shoes. They turned out to be a bit narrow compared to previous years' models. My (negative) surprise was when I had to pay shipping again to return them (I had already paid shipping when I bought them). As the seller only receives them in nederland I have to pay international shipping. I should point out that there are other companies that have a mailing address in Germany for returns. I have therefore decided to give them away within the club and recommend that no one buys through this web site.

22 January 2024
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Reply from Hockeywebshop

Good afternoon Talo,

Thank you for your review.

What a shame that you experienced it that way.

The return costs are indeed at your own expense.

The shipping costs you paid at checkout will be refunded after returning the entire order.

Yours sincerely,

Rianne
Customer service Sports label

Rated 1 out of 5 stars

4 weeks and still no stick!

It has been 4 weeks since I ordered a hockey stick and I still haven't even recieved a shipping confirmation. After 2.5 weeks I contacted customer service and they couldn't tell me when the stick would be delivered to them from England. So they are selling merchandise that they DON'T EVEN HAVE IN STOCK YET. The season has started and my daughter has had to borrow a broken old stick from a friend. I will never order here again!

11 April 2023
Unprompted review
Rated 2 out of 5 stars

I can absolutely NOT recommend this…

I can absolutely NOT recommend this Store!
I ordered 4 face masks, that we needed urgently to replace broken ones. Estimated delivery time was 2-4 days. 5 days later I got the message That my Order is ready for shipment, incl DHL Tracking number. Then nothing happened for 2 weeks!!! No Information, no answer to my Emails. Thanks to DHL I know that my Order Never left the Store… Then suddenly came an email saying they found my Package; Why would I Return it w/o explanation? Well - it Never left your Store!!!! After That I got a New Tracking number and everything arrived here, 3 weeks later than promised. Never again!

2 February 2023

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