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Hogparts UK Ltd Reviews 

1,959
•
TrustScore 4.5 out of 5

4.5

Motorbike parts shop
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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding them as described or even better than original parts. Many highlight the fast, reliable delivery service, with items arriving promptly and securely packaged. The service is frequently described as awesome, knowledgeable, and efficient, with people appreciating the great prices and wide selection. However, some customers noted a lack of communication, with messages and calls going unanswered, sometimes leading to order cancellations. A few others reported receiving incorrect or damaged parts, or items that didn't fit as expected, occasionally due to misleading fitment guides.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the good quality of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick delivery... See more

Service

Customers had positive experiences with service, often describing it as great, first-class, and consistently... See more

Order

Consumers find order to be a positive experience, with many praising the easy ordering process, prompt... See more

Price

Reviewers mention positive feedback about price, with many customers consistently finding competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Biltwell slimline riser's on a bank holiday weekend and only took three days to come. Clear tracking communication during delivery. Securely packaged, cheaper than online auction site and qua... See more

Rated 5 out of 5 stars

Very helpful even when I had to return the bits due to my mistake…. However, one month later dispite confirmation of return 2 weeks ago, no refund. It just got sorted today with an apology from th... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more

Company details

  1. #23 of 24 best companies in Motorbike parts shop

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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4.5

All reviews

(1,959)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Problems get solved.

Very helpful even when I had to return the bits due to my mistake….
However, one month later dispite confirmation of return 2 weeks ago, no refund.
It just got sorted today with an apology from the boss and an explanation.
Things go wrong; it’s how they are sorted that is a true worth of a business.
Very happy with the outcome.

29 July 2025
Rated 3 out of 5 stars

When a prod is required it's not an efficient service

I ordered an oil filters and a packet of washers and received an acknowledgement email to say my order was being prepared. A week later having received no update I emailed you. Lo and behold an email arrived to say my order would be despatched the following day. It's a tad disappointing when a company requires a prod to despatch a paid for order.

28 July 2025
Rated 5 out of 5 stars

Super Reliable

I ordered a custom part for a motorcycle - it arrived quickly and exceptionally well-packed by the staff at Hogparts.

Great company! Always have what I need, always great service.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Sent emails

Morning I gave you a bad review as you never answer emails or the phone ,you came back with the answer that you never seen emails from me. Obviously your not checking your emails I can send you dated copy of email I’ve sent to you, at least 5, plus I don’t know how many time I filled out your online emails portal ,please don’t come back with more excuses at least have the decency to contact me,
Unfortunately I’m not the only person having problems getting reply from you talking to other Harley owner they seem to have the same issues
Mike

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Good price and quick delivery

Good prices and quick delivery 👌 👍

25 June 2025
Hogparts UK Ltd logo

Reply from Hogparts UK Ltd

Thanks Chris, you've got a lot of stuff to go at over the next few months! That kit is going to be like having a whole new bike!

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