I bought my Hoka oneone M Challanger ATR 7 few months ago costing me £140 in UK, and guess what, I have only been using they for casual wear to my office and they are already falling apart from the th... See more
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Totally agree with previous comments made about this company/site total scam, gave them the benefit of the doubt for almost 2 Months, don't be deceived by the replies, by the looks of it, they've been... See more
Sadly wish I had read other reviews before ma king my purchase. Very similar website to the official Hoka One site, great sale prices!!!. Like others I made a payment ( unfortunately my bank’s usual 2... See more
SCAMMERS. Stay away. They sent me a cheap wooly hat instead of shoes. They then blamed the courier. They think its acceptable to make me pay for return postage even though it was their error a... See more
UNDER NO CIRCUMSTANCES
Presumed the ‘UK’ part in the website address meant it was UK based…I ordered mid July. Order was over £100 - they took more than the advertised price from my account and on top of that I had a currency transfer charge. The shoes did not arrive and after a couple of weeks I contacted the company and it became apparent that I’d made an error of judgment. ‘Customer services’ cited delays - in the following order over the next 9 weeks - at warehouse due to Covid, a hold up at ‘Export Inspection Department’, the parcel being lost and not insured. I was offered (eventually) 40.5% of my money back (no doubt there would have been currency discrepancies and charges again). I asked for a list of ANY Hoka shoes that they had in my size and was informed that they ‘had suspended the sale of products and closed the warehouse’. When I pointed out that the website was still ‘live’ and selling products I was told this was a technical issue they were working on! Initially the Customer Services would respond to my emails (usually with an excuse) but since asking for a manager to contact me (I’ve done this twice) there’s been nothing. DO NOT USE THIS COMPANY!
18 July 2022
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