My experience with Hola was exceptional. I admired how the medical team was fast and efficient, and cheap in setting appointments with doctors. The doctor was very professional. What would take week... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more
Company replied
My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more
Hola Health provides a brilliant service. My husband was in agony due to piriformis syndrome, which he has had before. The doctor who rang him from Hola Health was very thorough and provided him w... See more
Company details
- GP
- General Practitioner
- Medical certificate service
- Online Pharmacy
- Online Prescription Medication Vendor
- Doctor referral service
Written by the company
The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.
Trusted by over 1,000,000+ customers.
Written by the company
- Connect with AHPRA-registered practitioner online
- Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.
Contact info
79 St Georges Terrace, 6000, Perth, Australia
- support@hola.health
- hola.health
Get medical advice in minutes, 24/7
4.2
Great
605 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent overnight care
I found this platform quite helpful as as I took medical assistance midnight for a non emergency condition. After booking my appointment, I got a call from the medical professional with a few minutes. He listen to my issues carefully and offered assistance accordingly on my phhone.
27 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dr was professional
Dr was professional, listened to what I said and provided the script I required
9 May 2026
Reply from Hola Health
Hi Helene,
We appreciate your feedback and are glad you had a positive experience.
Regards
Team Hola Health
Reply from Hola Health
Hi JC,
Thanks for your kind words. We're pleased we could provide a smooth experience.
Regards
Team Hola Health
Fast response
Fast response, availability, wait time under 10 mins,polite professional Dr amazing service
23 May 2026
Reply from Hola Health
Hi Nikki,
Thanks for your feedback! It's wonderful to know you had a smooth and hassle-free experience.
Regards
Team Hola Health
Quick & easy access to professional, helpful Doctors
Quick & easy access to professional, skilled health care professionals. I had to get a medication for my kid when local GPs could not fit us in for an appointment, but I was quicky able to speak to a GP via video call on Hola Health and get my kid his medication before the chemist closed. First appointment was 28/03/2025
28 May 2025
Reply from Hola Health
Hi Claire,
Thank you for your review! We're committed to providing fast, convenient healthcare and are glad we could deliver that for you.
Regards
Team Hola Health
Ineffective treatment
GP asked me minimal questions, only talked for 1 minute, prescribed me antibiotics but did not give any advice about how to manage my ear infection. The infection did not improve with the prescribed medication and i had to get different medication from a different GP.
21 May 2026
Reply from Hola Health
Hi Tamer,
Thanks for your kind words. We're pleased we could provide a smooth experience.
Regards
Team Hola Health
Reply from Hola Health
Hi there,
We appreciate you taking the time to share your experience. Thank you for your support.
Regards
Team Hola Health
Was very handy in after hours.
26 May 2026
Reply from Hola Health
Hi Nelly,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Doctor gave us Terrible advice
Doctor gave us Terrible advice - advised antibiotic cream for a burn on my 10 year old nieces foot - which another doctor has now advised requires hospital attention at the burns unit. Irresponsible.
24 May 2026
Quick , easy , bulk billed. Top doctor .
My dr was thorough , caring and supportive. The booking process and wait time were easy and I didn’t wait for more than 5 minutes great service 😃
24 May 2026
Reply from Hola Health
Hi Jessica.
Thank you for your positive review. We appreciate your feedback and are pleased that our service met your expectations.
Regards
Team Hola Health
Very good service and listened to what…
Very good service and listened to what I have to say and helped me with my illness
26 May 2026
Reply from Hola Health
Hi Carmela,
We're glad we could make the process simple for you. Thank you for choosing Hola Health.
Regards
Team Hola Health
Reply from Hola Health
Hi Rini,
Your feedback means a lot to us. Thank you for taking the time to leave a review.
Regards
Team Hola Health
Platform easy to use
Platform easy to use , wait time short, doctors are genuine and easy to talk to - used service for referrals for xrays ect . Great service
26 May 2026
Reply from Hola Health
Hi Abbi,
Thank you for your review and for choosing Hola Health. We appreciate your support.
Regards
Team Hola Health
Hola health was easy to book into…
Hola health was easy to book into and quick turn around on seeing a doctor and receiving my script.
14 May 2026
Reply from Hola Health
Hi Keith,
We're glad to hear you had a positive experience. Thank you for taking the time to leave us a review.
Regards
Team Hola Health
Reply from Hola Health
Hi Maddison
We truly appreciate your feedback. Thank you for choosing Hola Health for your healthcare needs.
Regards
Team Hola Health
Quick and easy to make an appointment
Quick and easy to make an appointment and speak to a Dr. The Doctor was kind, attentive and informative.
Better than many face to face appointments I have had recently!
17 May 2026
Reply from Hola Health
Hi there,
Thanks for your wonderful review. Providing accessible healthcare is our priority, and we're glad we could help.
Regards
Team Hola Health
Great service, poor internet connectivity/booking process
The Aussie doctor was very helpful and was able to send a script directly to my phone.
I contacted the Hola website at approximately 3:30am and quickly received a link to click on which was to have a video conference with the GP.
I had a lot of trouble connecting to Hola’s video connection (which is used by the doctor to perform the consultation) using their link (which was sent via email) and the Safari app, which they specified to use. After 4-5 failed attempts and talking to an online helper, we ended up copying the provided link address and placing it directly into the Safari search window which then worked.
14 May 2026
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