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Hola Health Reviews 

782
•
TrustScore 4.5 out of 5

4.3

GP
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Review summary

Created with AI, based on recent reviews

Looking at 653 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast service and minimal wait times, making it extremely easy to quickly consult with knowledgeable doctors and obtain necessary prescriptions or medical certificates without visiting a crowded clinic. People genuinely appreciate the friendly, professional medical staff who provide thorough, helpful assessments and deliver convenient healthcare directly from the comfort of home. However, some customers also noted technical difficulties, such as video system failures and connection issues during their remote consultations. Furthermore, a few people were dissatisfied with customer support, mentioning unresponsive help centers or poor communication when trying to resolve problems.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast response times and convenient access to... See more

User experience

Reviewers highlight positive aspects of user experience, describing the platform as quick, reliable, and... See more

Staff

Consumers find staff to be positive, highlighting that doctors are very friendly, caring, and efficient.... See more

Response time

Customers had positive experiences with response time, frequently reporting a really quick turnaround and... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising prompt and caring assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality medical consult to get antibiotics fast so i could stop the infection. Very pleased with the doctor I saw. Local solutions are too difficult to get into my regular GP quickly. Hola healt... See more

Rated 5 out of 5 stars

It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more

Company replied

Rated 5 out of 5 stars

Fantastic. So easy. When you're used to having to call the doctors at 8:30am and be on hold for 45 mins only to find there's no appointments left that day, this was a revelation. I had an issu... See more

Rated 5 out of 5 stars

The doctor called within minutes of our request. He was able to do his assessment easily over a video call and prescribe the required medication. It was all very quick and easy over the l,ong weeken... See more

Company replied

Company details

  1. GP
  2. General Practitioner
  3. Medical certificate service
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Doctor referral service

Written by the company

The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.

Trusted by over 1,000,000+ customers.

Written by the company

Connect with AHPRA-registered practitioner online
Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.

Contact info

Get medical advice in minutes, 24/7

Speak to an AHPRA-registered health practitioner in minutes.

4.3

Excellent

TrustScore 4.5 out of 5

782 reviews

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4.3

All reviews

(782)

658 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful when you needed most and…

Really helpful when you needed most and can benefits to cover from work when you don't need to be hassle queuing going to the clinic, which needs to book ahead of time and appointment where always fully booked to see a doctor and never available to seek instant when you are sick at the same time.

12 August 2026

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