Holidaybreakz logo
Visit website

Holidaybreakz Reviews 1,168

•
TrustScore 3.5 out of 5

3.5

Travel agent
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, most reviewers were somewhat happy with their experience overall. Many people found the staff to be very helpful and professional, providing excellent customer service and assistance with bookings and flight details. Reviewers appreciated the smooth and seamless booking processes, with some highlighting specific agents for their patience and clear explanations. However, some customers were dissatisfied with the pricing, noting that advertised low prices often increased significantly after booking, sometimes requiring substantial additional payments. A few other people also felt that the booking process was misleading, with tickets showing as "in process" but never being issued, leading to frustration and extra costs.

What people talk about most

Price

Consumers consistently express dissatisfaction with pricing. Many report being lured by low advertised... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers reported issues where initial... See more

Service

People report ambiguous experiences with service. Many consumers praise the professional, fast, and excellent... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise agents like Adam, Robert, Chloe,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robert, he helped me a lot with booking my flight for a great price specially when it was a last minute purchase. Grateful with the service and guiding process from start to finish.

Rated 4 out of 5 stars

Robert was my representative. Company service at the beginning was no good. But after they found another options for my travel.

Rated 4 out of 5 stars

Robert is very helpful for double confirmation of my flight schedule. The ticket was not as cheap as I expected, but under the circumstances, I think they did their best for me and my family.

Company details

  1. Travel agent
  2. Airline ticket agency
  3. Airport hotel
  4. Cruise Travel Agency
  5. Holiday park

Written by the company

We are a one-stop destination for online flight ticket booking and related services in the USA. We offer the best competitive prices of tickets with top airlines in the world. Holiday Breakz is also committed to providing the best in class support to our millions of customers from all parts of the world. If you are planning for a trip and looking for affordable flight options, you must visit the Holiday Breakz website today.

Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

My experience is negative

My experience is negative. I booked 2 tickets from Columbia, Mo to Fort Lauderdale,Fl for 2 person and i paid $327 total. My money was hold and they called me next day that my flight was canceled. They tried to help me to found different tickets with different city depart. In the end I paid $899.98 same flight from Columbia. Please, be careful if u see cheap tickets and not straight from airlines. This company charge me a free $249. I will never do this again. It was good experience!!🤷‍♀️👎

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Feedback

It was difficult at times to hear, or hear words clearly, but other than that everything was fine.
Chloe was a great help

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam! Do Not Use!

Scam! Do not use! They take your money, non-refundable, then ask for more. If this happens, call the airline directly and they will refund you. Do not bother with HolidayBreakz costumer service. They are horrible. The lady refused to let me talk to the manager.

10 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look