Holidaykite Reviews 40

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Outstanding Stay at W Hotel Palm Dubai! We recently stayed at the W Hotel Palm Dubai, and it was nothing short of spectacular. From the moment we arrived, the trendy and luxurious vibe of t... See more

Rated 5 out of 5 stars

First time using Holidaykite on recommendation from my brother. They sorted everything out for us even though me changed details quite a few times. Everything went smoothly from pick up to drop off. F... See more

Rated 5 out of 5 stars

Booked a family holiday to Atlantis resort in dubai. I had some issues with original booking due to my daughter being ill and the team made it easy by rebooking a later date. Unfortunately I... See more

Company replied

Rated 5 out of 5 stars

I had very good promt service booking my flight. Every thing was explained clearly. Any questions I had were promptly answered by phone and text on the WhatsApp. E ticket was issued within 24hrs. Mr... See more

Company replied

Company details

  1. Travel agent

Written by the company

We are experienced travel agency based in cardiff, we offer cheap flight and holiday


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Stay at W Hotel Palm Dubai!

Outstanding Stay at W Hotel Palm Dubai!

We recently stayed at the W Hotel Palm Dubai, and it was nothing short of spectacular. From the moment we arrived, the trendy and luxurious vibe of the hotel impressed us. The rooms are not only stylish and modern but impeccably maintained thanks to the attentive housekeeping team.

The breakfast selection was extensive and delicious, catering to every taste imaginable. A standout feature of the hotel is the Wet Deck, an adult-only area that is simply unbelievable. Immaculately clean with a lively atmosphere, it quickly became our favorite spot to unwind. The live DJ at the Wet Deck adds an incredible energy, making it a unique experience you won’t want to miss.

The staff at the W Hotel Palm Dubai deserve special recognition. Every single person went above and beyond to make our stay exceptional. AJ and Sonny, in particular, were absolutely fantastic—so polite, helpful, and professional.

We’ve been booking our vacations through Holiday Kite Company for about nine years now, and Borris has been a lifesaver every single time. He always secures the best deals and responds immediately, making the entire process stress-free. A big thanks to him for consistently ensuring our holidays are perfect!

If you’re considering a trip to Dubai, we can’t recommend the W Hotel Palm Dubai highly enough. It’s a haven of luxury, fun, and impeccable service. You’ll love every second of it!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Holidaykite has been my prefered travel Agent for buisness and Family holiday bookings

Holidaykite has been my prefered travel agent for years now. About 9 years ago I spoke to a young man who called himself Boris (as I live in London,I think he was using a western name). At first I was not too sure what to make of him but the way he dealt with my buisness travel request, I must say he was very responsive and warm over the phone as my travel plans were complicated and required customisation. He was quick to respond and asked all the right questions to book my flight and accomodation. I have been booking not only my business travel but also my family holidays with him ever since - Thank you Holidaykite and wish you all the best

9 March 2024
Unprompted review
Rated 5 out of 5 stars

First time using Holidaykite on…

First time using Holidaykite on recommendation from my brother. They sorted everything out for us even though me changed details quite a few times. Everything went smoothly from pick up to drop off. Fantastic hotel recommendations. Highly recommended, will definitely use again. Thank you so much Boris

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had very good promt service booking my flight. Every thing was explained clearly. Any questions I had were promptly answered by phone and text on the WhatsApp. E ticket was issued within 24hrs. Mr Boris the agent is Reccommadable. Also very flexible with payment times. He give me a reasonable time to complete payment a month before travel.
Also once I paid the required deposit my E ticket was issued.

10 August 2023
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Cherub ,

Thank you for booking with us. Your feedback means a lot to us. Should you require any travel assistance during your trip to Harare, we are here for you. We wish you a very happy journey!

Regards
Holidaykite

Rated 5 out of 5 stars

Maldives

Hi
Our experience was very good 👍

1 August 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Carla,
Thank you so much for your positive review.

Regards
Holidaykite

Rated 5 out of 5 stars

Amazing service

Amazing service, competitive pricing, very personalised and holidays are booked efficiently to a very high standard.

3 June 2023
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Ria,

Thank you very much for your kind words, we would make sure that the same standard of service is offered to all our customers.

Regards
Holidaykite

Rated 5 out of 5 stars

Fantastic Service

Excellent communication and service. Very helpful to make our booking quickly and got us the best prices, would recommend to everyone.

20 May 2023
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Yasin,

Thank you very much for your kind words, we would make sure that the same standard of service is offered to all our customers.

Regards
Holidaykite

Rated 5 out of 5 stars

Fantastic deal

Found these online via a fantastic deal posted on Facebook. Saved me and the family over £1000 on our dream holiday to Dubai. Definitely recommend using holidaykite

1 December 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear R S,

Thank you very much for your kind words, we would make sure that the same standard of service is offered to all our customers.

Regards
Holidaykite

Rated 5 out of 5 stars

Very happy with the service we received…

Very happy with the service we received from Boris. He is very professional and got back to me right away with any request i had! Highly recommend them!

3 February 2023
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Diksha.

We are happy to know Boris offered you an excellent service. Should you require any further assistance on your upcoming trip, please contact us.

Regards
Holidaykite

Rated 5 out of 5 stars

Awesome trip by Holiday Kite

I just book a trip to Mauritius and it was a very fantastic experience. Mr Vayant & Mr. Borris helped me so much. I just love the trip. Thanks to Holiday Kite Team for making my trip awesome

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Hi I was looked after by Boris

Hi I was looked after by Boris, he'd been introduced to me by one of my family members.
He helped me to book for Dubai and must say great service and very professional and honest.

16 August 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Sir,

Thank you very much for your kind feedback.

We are delighted to hear you have received great service. We will of course look forward to assisting you with your future travels and keep the personal touch throughout.

Regards
Holidaykite

Rated 5 out of 5 stars

Maldives and Dubai

I have just booked a holiday with Holiday kite. and I have been dealing with Boris, who has given me an excellent service
His advise has been on point which helped me a lot too decide on what to choose
I will write another review when I have been on the holiday.

30 July 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Zahida,

Thank you very much for your kind feedback.

We are delighted to hear you have received excellent service. We will of course look forward to assisting you with your future travels and will wait for your next review post your holiday.

Regards
Holidaykite

Rated 5 out of 5 stars

Family holiday to Dubai

Booked a family holiday to Dubai - Anatara The Palm. Thank you to Boris who provided excellent service and was responsive to any queries I had. I would highly recommend Holidaykite and would book with them again.

26 June 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Mr. Chana,

Thank you very much for your kind feedback.

We are delighted to hear you have received great service. We will of course look forward to assisting you with your future travels and keep the personal touch throughout.

Regards
Holidaykite

Rated 5 out of 5 stars

Dubai holiday

Great holiday at the Palm! Thanks to Boris who looked very well after us and gave very competitive prices and an excellent service throughout the booking. He explained very clearly. I would recommend him. Next holiday we are booking with them

23 June 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear San,

We really appreciate you for taking out the time and sharing your kind review. Such feedbacks motivates our staff and helps us in improving our services further.

We will definitely convey this message to Boris. He would be delighted to hear about your valuable feedback.

Regards
Holidaykite

Rated 5 out of 5 stars

Booked family holiday to Morocco

Trustworthy and reliable, booked my family holiday to Morocco, gave me good price and fast response. Would use them again in future.

22 June 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Adeel,

We really appreciate you for taking out the time and sharing your kind review. Such feedbacks motivates our staff and helps us in improving our services further.

Regards
Holidaykite

Rated 5 out of 5 stars

Best deal I got after contacting…

Best deal I got after contacting another 5 travel agencies. Quick responses and very reliable. Kept in touch through out our journey to make sure everything was ok. Always booking via this travel agents :-)

4 June 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Myria,

We really appreciate you for taking out the time and sharing your kind review.
Such feedbacks motivates our staff and helps us in improving our services further.

We will make sure the same service in place whenever you book with us.

Regards
Holidaykite

Rated 5 out of 5 stars

Epic holiday. So many memories. Thank you holiday kite

We all had an incredible holiday in srilanka thanks to Boris and the team. The care and time taken to find us the best hotels and tours was greatly appreciated and they even dealt with all my silly questions and were always so helpful. Highly recommended

5 March 2022
Unprompted review
Holidaykite logo

Reply from Holidaykite

Dear Ragu,

We really appreciate you for taking out the time and sharing your kind review. Such feedbacks motivates our staff and helps us in improving our services further.

We will definitely convey this message to Boris. He would be delighted to hear about your valuable feedback.

Regards
Holidaykite

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look