Hollie's Heating Services Reviews 

12
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Central Heating Service
  2. Heating service
  3. Plumber

Written by the company

Specialist oil heating engineers based in Cranbrook, Kent. Female and male OFTEC Engineers. Hollie has been servicing, repairing and installing oil boilers in Kent since 2014 and is an OFTEC registered technician who works solely on pressure-jet oil fired boilers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(12)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After ongoing boiler issues

After ongoing boiler issues, I had Hollies Heating Services out—and what a difference.

They quickly found and fixed problems that had clearly been missed for years, and the boiler is now running perfectly again. It’s a huge relief to finally have confidence in it.

Big shout out to Dan and Charlie—professional, thorough, and clearly take pride in doing the job properly. They’ve genuinely restored my faith in the trade.

Also great to see them investing time in training the next generation the right way.

Would highly recommend.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently contacted Hollie re a boiler…

I recently contacted Hollie re a boiler service & other issues relating to the heating system. Danial identified assessed the problems & carried out the work to a high standard as well as identifying & rectifying other issues which were missed or ignored previously. Excellent communication & skilled professional work throughout at an affordable price. I do not normally comment on this platform but have no problem recommending Hollie & her team

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Called Hollie with failed boiler

Called Hollie with failed boiler, she turned 7mins after ETA same day, a fantastic service would recommend all day long V V Happy customer.

24 February 2025
Unprompted review
Hollie's Heating Services logo

Reply from Hollie's Heating Services

Thank you! I try to be as accurate as possible with my ETA - really appreciate the lovely review!

Rated 5 out of 5 stars

Excellent under every point of view

Great, reliable, and as soon as you call he gives you the first available appointment also if he is busy tries to help . Quick service and affordable too .Aaron has helped us with our boiler ( hot water issue , leaking valve of the boiler) twice in a few years.. came in and it has been immediately clear that he is a great professional . He was 100% sure of what the boiler problem was and explained me everything I needed to know . He fixed it with expertise.
Highly recommend him as he is also quite independent and trustable .
Mrs Romeo

29 November 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service I received…

What a fantastic service I received today. I found Hollie to be so professional and friendly. She got me in as an emergency and couldn't of helped more! She really knows her stuff and done a brilliant job uninstalling my old boiler and fitting a new one! Highly recommend this lady and her business. Thankyou so much. A+++++

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Professional, Friendly and Excellent!

Hollie responded to an emergency call for my oil boiler and came out the next day. She repaired what we thought might have been a write-off and went the extra mile in identifying poorly configured wiring for the hot water system. She was friendly, tidy, and professional and did an excellent job. I couldn't recommend Hollie's Heating Services enough!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

I have had Hollies Heating to both service and repair my oil boiler, Daniel was excellent and very professional, also when I had an unrelated problem with the boiler Holly telephone me back within minutes of me calling and advised me what to do over the telephone. Excellent service and highly recommended.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Daniel and…

Excellent service from Daniel and Hollie. I use them regularly for servicing my boiler and have found them to be professional, friendly, competent and reasonably priced all the time. Would certainly recommend!

28 September 2022
Unprompted review
Rated 5 out of 5 stars

We have used Hollies Heating twice now

We have used Hollies Heating twice now, the first time was for a fault which another company failed to rectify, Hollie found the problem straight away and the heating system was up and running within 30 minutes, the second time was for a boiler service. Both times we we were impressed with Hollies efficiency and honesty, we would definitely recommend this company

31 August 2022
Unprompted review
Hollie's Heating Services logo

Reply from Hollie's Heating Services

Thanks very much :) we are glad you're happy with us! See you for your boiler service next year.

Rated 5 out of 5 stars

Efficient, honest and an all round great experience

Recently had a new oil boiler installed by Hollie. The whole experience was a pleasure. Efficient, upfront and honest. Lots of helpful advice to make sure that what was ordered and installed was the correct fit for my needs. Consistently kept up to date with what was happening.
I had been let down a couple of times before I found Hollies Heating Services, by other boiler engineers, and that was just at the stage of obtaining a quote! Hollie has renewed my faith - there are good people out there, and Hollie most definitely one of them.
Wouldn't hesitate to recommend or use again. Five stars!

7 September 2022
Unprompted review
Hollie's Heating Services logo

Reply from Hollie's Heating Services

Almost made me cry reading this Cathy, really appreciate your lovely review! Really pleased that you found us and you're happy with what we've done! xx

Rated 5 out of 5 stars

Hollies Heating Services

I would recommend Hollies Heating Services to anyone. A thoroughly efficient and well run operation. Most impressed.

17 August 2022
Unprompted review
Hollie's Heating Services logo

Reply from Hollie's Heating Services

Very kind of you to review, really appreciate it! If you need us for anything else please let us know.

Rated 5 out of 5 stars

Recommended

We always use Hollie to service, maintain and repair our oil fired boiler. She is very efficient and professional and always gives us honest advice. We have no hesitation in recommending her services.

21 July 2022
Unprompted review
Hollie's Heating Services logo

Reply from Hollie's Heating Services

Thank you very much for the kind review Richard, always a pleasure dealing with you two.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look