Hollins Removals & Storage Reviews 

168
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and friendly throughout the entire moving process. People deeply appreciate the efficient service, noting that all belongings are handled with great care and extraordinary attention to detail. Some people were satisfied with how well the team accommodated short-notice bookings and successfully managed challenging weather conditions. Reviewers also highlighted the seamless user experience, noting that complex tasks like dismantling furniture and packing were managed effortlessly. Consumers consistently praise the punctual arrivals and the reassuring communication that completely removed any anxiety from the day.

What people talk about most

Service

Consumers find service to be exceptionally positive, expressing complete satisfaction with the professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless processes and professional... See more

Quality

Clients share positive opinions on quality, noting that vehicles and amenities are spotless and first rate.... See more

Customer service

Users describe positive interactions with customer service, expressing deep appreciation for the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If ever a company deserved a 5 star rating its absolutely Hollins Removals and Storage. Its a big thing in your life, moving home and Gareth and his team make it as stress free as possible. He talks... See more

Company replied

Rated 5 out of 5 stars

Gareth and his team handled our house move last Friday, which turned out to be the hottest day of the year! I was so impressed with the service, especially given the horrendous temperatures. T... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic move with Gareth, Jay and Justin. They treated all of our possessions like their own, and packed two vans perfectly, genuinely a life-size game of Tetris. Most importantly, af... See more

Company replied

Rated 5 out of 5 stars

Professional set up. Great communication and interaction both before and during the move. Very organised. Excellent team work. Treated items like their own. Floor coverings within the home. All vulner... See more

Company replied


Company details

  1. Logistics service
  2. also in
  3. Courier and Delivery Service
  4. Estate Agent
  5. House clearance service
  6. Storage facility

Written by the company

Providing local and national coverage, based in Cheshire with a wealth of experience within the removals and storage industry. Our dedicated team strives to meet all our customer's requirements. We offer a full range of services to meet your every need, from commercial to residential moves we have you covered. We pride ourselves on our ability to provide a smooth, stress free move every time, ensuring the best possible customer experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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No recent history of asking for reviews

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4.9

All reviews

(168)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant, reliable and trustworthy

This is the second time we have used HRS and once again they were nothing short of brilliant. Quick, careful and coordinated, we didn't need to worry about a thing. Highly recommended - you won't regret it.

7 August 2025
Unprompted review
Hollins Removals & Storage logo

Reply from Hollins Removals & Storage

Thank Sean

Rated 5 out of 5 stars

Gareth and the team assisted with our…

Gareth and the team assisted with our move and worked tirelessly to ensure a smooth and stress free experience- I couldn’t be happier with their hard hard work and would not hesitate in recommending to others! Thank you so much for your wonderful service!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing Removal Company.

Absolutely Amazing Removal Company.
They are the highest quality company.
From the acceptance of their quote through to the unloading of the last item of my property, the guys were fabulous. Not just very friendly (which they were) but also extremely efficient. Removed as much of the stress of a moving day as they could, firstly by arriving on time and assuring me that we weren't on the clock. The day was ours so to speak and there were issues at the other end, like solicitors going for lunch so didn't acknowledge receipt of payment, so keys were delayed.
Gareth had obviously seen it all before, told us not to worry, and they would come and unload as soon as we had the keys.
Heck, one of the guys even put my office desk back together in the correct room without me even asking.
They are not one of these "one-van" companies that has to have everything sorted at both ends so that they can empty the van to do a second trip, which is one of the issues you may find with a low quote company.
Gareth supplied three vans and at one time we had 7 loaders/unloaders and as soon as a van was full it pulled out to a safe parking area so as not to obstruct the neighbour's property.
I honestly can't praise them enough for making a stressful day quite enjoyable (in a weird way!).
Would be my number 1 choice without any doubt if we ever move again (although my wife would probably kill me if I even suggest it - so hopefully they can supply a funeral service as well!).

20 June 2025
Unprompted review
Hollins Removals & Storage logo

Reply from Hollins Removals & Storage

Thank you so much for the review it was our pleasure

Rated 5 out of 5 stars

The move went seamlessly

The move went seamlessly, nothing was too much trouble,the men were all hard workers and the job was completed on time, they had to wait for a couple of hours at my new address as the keys were not received by me until late afternoon but they moved my furniture and some 150 boxes in and nothing was broken. Superb company

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and service very…

Excellent support and service very sensitive team with a caring and courteous attitude to reduce the stress around our recent house move for our elderly parents which was a big downsize thank you Hollins very much appreciated

10 June 2025
Unprompted review
Rated 5 out of 5 stars

From the start i couldn’t find fault…

From the start i couldn’t find fault with anything with this company.
On moving day i was quite stressed but that soon disappeared, all the lads emptied my property quickly and efficiently covered mattresses, sofa and other furniture to protect during moving. Unloaded at my new property all within a few hours.
They took such care with all our belongings and i can honestly say it was such a pleasant moving day. Gareth and his team were all so lovely and helpful and i wouldn’t hesitate to recommend and use them again.
Thank you so much guys you made what is usually a stressful day, completely stress free.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Removal company

Hollins removals showed up on time and quickly sorted out what needed doing they had us in our new house on the same day to sleep. The following day they brought the remained of our things from our old house and a separate lock up all by mid afternoon. All the furniture was done as requested and we have not found any damage anywhere to our furniture or either house. I would highly recommend Hollins Removal and Storage to everyone. Great job guys!

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Stress free move with a personal touch and highly professional

Gareth and his team moved my belonings yesterday. I was stressed and worried as it all needed to go into their storage facility. From the moment I contacted Gareth he put my mind at rest. However never could I have envisaged how smooth the whole process was When I arrived they had already started moving and packing my stuff up ( with the instructions I had left them) the lads packed virtually everything for me apart from some clothes and my personal stuff. Nothing was too much trouble and all done by a fantastic very hardworking and polite professional team. I can’t thank you enough.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

The Best removal company

A truly professional company that made our house move less stressful. The 2 gentlemen that came were professional, customer minded and polite. They had ensured our items were moved, transit and held with care. A company I would recommend without any hesitation to anyone.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic job moving commercial…

Fantastic job moving commercial premises. Fast and efficient and all in good humour.
Well organised and friendly people.
Only needed to feed them a few bourbons and a cuppa 😀
Would definitely recommend and use them again.
A great job 👍

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you H R S

Gareth and his splendid team were in every respect the best they could have been! In spite of several last minute changes to dates, removal day couldn't have gone more smoothly. They were all efficient and willing and how they manoevered some items still amazes me. Nothing broken, nothing damaged. Thank you H R S!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

We recently downsized to a much smaller…

We recently downsized to a much smaller property and Hollins Removals helped us through what was a difficult move for us.
We had reduced our possessions but we still arrived in our smaller accommodation with too much stuff. Gareth and his team were really helpful and nothing was too much trouble for them. We would certainly recommend
their services to any potential movers.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

Gareth and the Team moved me from South Cheshire to the Staffordshire Moorlands last Monday. They were friendly, patient and very hardworking and made our move easy. They are great value for money and I highly recommend them. 5 star, 11/10.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Move

A stressful move trying to beat the stamp duty rise deadline. Gareth and the team were excellent and went above and beyond, polite, helpful and professional. Highly recommended.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Superheroes

Forget Marvel, superheroes do exist! Gareth and his team are amazing. Consummate professional removers who deliver an outstanding service. They take pride in their work and make the sometimes stressful situation of moving, so much easier. Cannot praise them enough.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent.

Huge praise for Gareth and the team who have done a fantastic job.

Very very professional in the way the handled our move and also they are nice people to work with too. Brought 4 people to support the move, they helped dismantle items and built them again and nothing was too much trouble. They talked to us about where we wanted items placing and helped by moving items until we were happy.

Moving house can be stressful but Gareth and the team did everything to make it as comfortable as possible.

Really really recommend if you’re moving house.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the whole team

Due to a complicated situation with the solicitors we were told very late the day before moving day that our move was up in the air and therefore it was unlikely we would be moving as planned but there was a small chance it would still go ahead. I told Gareth that unfortunately it looked like I would have to cancel his team as I couldn’t be sure what was going to happen (we were originally meant to start loading his vans at 8am) but he graciously agreed to stay on standby until I had some more updated information either way. I heard nothing concrete until 15:30 on moving day when I was told that it was likely that the legal hold up would be resolved in time and the move could take place. I wouldn’t have blamed the Hollins team for refusing to help us after we’d kept them hanging all day but instead a whole team was rapidly assembled and ready to go at our property half an hour after I’d been advised to “start loading” by our solicitor.

Starting at 4pm in the dark (and -5 cold) our three bed house was fully loaded and then unloaded at the new property within four hours. Gareth and his team were excellent and took real care with both properties and all of our belongings, as well as the whole team being very friendly to deal with throughout the process. Everything was packed and unloaded extremely efficiently and they were happy to disassemble and reassemble furniture where required and also assisted us with getting our appliances exactly where they needed to be, all with no fuss whatsoever.

Hollins removals made what could have been a very stressful situation so much easier for our young family and provided excellent service. I would highly recommended them.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

House Removal & Storage

What can l say?
My solicitor gave me such short notice to exchange and complete on my house move and l feared that I’d be unable to secure the services of a house removal company at such short notice.
How wrong was l. Gareth and his team worked around the chosen completion date. He went above and beyond and due to a very restricted drive he came a couple of times to collect my furniture etc and stored it for me until the actual move in date.
He and his team of lads were so professional and pleasant and were a joy to work with. Nothing was too much trouble.
I have no hesitation whatsoever in recommending Gareth and his team and without question l would personally use them again in the future.
A fabulous removal company who come highly recommended.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to book Gareth and his team

Gareth and the team did an amazing job. Turned up on time and made the whole experience stress free. They were brilliant from start to finish and didn't mess around the job was done quick and professional. Don't hesitate to make them your moving guys

19 December 2024
Unprompted review

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