Holloway Bond Reviews 

77
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, guiding them through the process with clear communication. The service is frequently described as excellent, efficient, and straightforward, leading to significant refunds and ongoing reductions in business rates for many. Reviewers appreciate the no-win, no-fee structure, ensuring no upfront costs and substantial financial benefits, often exceeding initial expectations. However, some customers initially felt skeptical or doubtful about the service, perceiving it as potentially "too good to be true" before experiencing the positive outcomes.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the helpfulness and... See more

Refund

Customers had positive experiences with refund, with many receiving substantial amounts, such as £4242.55 or... See more

Service

Reviewers consistently express high satisfaction with the service, often describing it as fantastic,... See more

Price

Clients share positive opinions on price, with many reporting significant savings and reductions in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took me some months before I finally got round to responding to emails from Holloway, but I'm glad I did! I must have received around £12k in refunds from the various accounts they looked in to fo... See more

Rated 5 out of 5 stars

Lucy reached out via email with regards to getting us some money paid back from our council tax, I must admit I was dubious as the email seemed to good to be true and I thought maybe a scam, so I aske... See more

Rated 5 out of 5 stars

Professional, friendly, and approachable. I dealt with Marshall Gee. He walked me through the process and provided me with some valuable information, following which we received a substantial rebate... See more

Rated 5 out of 5 stars

The business rates review service offered by Holloway Bond is genuinely as good as it sounds. Within a few weeks we'd received a refund of £4,500 and an ongoing reduction in our business rates.... See more


Company details

  1. #8 of 17 best companies in Tax consultant

Written by the company

Holloway Bond is dedicated to helping companies across England and Wales reduce their business rates. Get in touch to find out more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(77)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We could not be happier with Holloway Bond!

We could not be happier with Holloway Bond and the whole experience of working with them! As well as, of course, the ultimate outcome of our rates review and subsequent refund. Tom and Ella were both so helpful and friendly, and their knowledge and thoroughness made us feel so confident, relaxed and fully informed throughout.

We are a creative enterprise in North London doing our best to provide affordable creative studio spaces for music producers, photographers and artists. Business rates, and all the parameters within, always seemed very complex to us and, without Tom in particular, we would never have known that we were overpaying what we needed to, nor would we have been capable of navigating our way through the process of reconfiguring our rates structure, or of doing all the extensive research and number crunching that resulted in our very significant refund.

All of Tom's constant detailed communication with me was superb throughout the process. As was his dealing with all communications with the council on our behalf.

I rarely write reviews, but I could not recommend Holloway Bond, and Tom and Ella, any more highly! They really were fantastic for us. If you are running a business and feel you might have paid too much in rates, or want to find a way to lessen your business rates burden then I suggest you get in touch with Holloway Bond. They have really helped us stabilise our business.

9 May 2024
Rated 5 out of 5 stars

A straightforward process and no…

A straightforward process and no hassle. We were very pleased to have claimed back around £3,500 in business rates we had overpaid! Ruby was excellent and the service was top notch.

Andy Matthews - Director
Andy Matthews Studio

5 March 2024
Rated 5 out of 5 stars

Thank you Holloway Bond

Thanks to Holloway Bond, my organisation received a business rates refund of £30,000 and going forward bills have been significantly reduced. Without them we would not have known we were even entitled to a refund and Holloway Bond managed everything.

Mark - Director of Operations

23 January 2024
Rated 5 out of 5 stars

I am extremely happy with how Holloway…

I am extremely happy with how Holloway Bond dealt with my Business Rates rebate. From the moment I started counting with their advice things have been straight forward, Tom and every other colleague of his have been really helpful. The results of their work helped me massively. Big thanks to them! Highly recommend!

1 December 2023
Rated 5 out of 5 stars

Excellent service

I was contacted by Ella from Holloway Bond in early 2023 regarding potential business rates savings for my stores spread across Surrey,Hampshire,and Berkshire.
Just another one of those "no win no fee" companies that were going to cause me more pain than benefit,was my initial response.
I have to say that that was simply not the case.
In fact it was the complete opposite, as I have been extremely impressed with Ella and Holloway Bond.. They have been painless to deal with and the benefits have been excellent. Saving a large amount of money for my business.
I would highly recommend any business to contact Holloway Bond if they feel they are being or have been charged to much in business rates.
There are very few business`s that I would take the time to write a review on and even fewer that I would highly recommend. Ella you deserve much praise and a big "Thank you" for being friendly,professional,patient and very helpful
Best regards Dean (Good Taste)

20 October 2023
Rated 5 out of 5 stars

Great experience

Both Ella and Tom at Holloway Bond have been really clear in explaining what they can do to help us with getting our business rates changed and getting a refund. They explained each step and kept me in the loop with the process. They successfully managed achieve a win for us, which we are delighted about. This is process has been easy and simple with Holloway Bond, I 100% recommend them!

30 August 2023
Rated 5 out of 5 stars

Exceptional Service and impeccable attention to detail

I recently sought advice regarding business rates, and I must say, the level of service I received was nothing short of exceptional.

I met with Tom and Ella to discuss the current business rates valuation of our mixed use commercial site.

The advice I received was comprehensive and extremely helpful. Tom and Ella were knowledgeable, friendly, and patiently answered all my questions. I was impressed by their in-depth understanding and their ability to quickly unpick such a nuanced listing.

Their advice has allowed us to move forward with confidence.

31 July 2023
Rated 5 out of 5 stars

Experts in their field...

Holloway Bond, owned and managed by a team of expert advisors recently helped me with a complex case pertaining to commercial property rates.

The case included a great deal of unravelling historic files whilst applying very finite knowledge and practise to ascertain my position as a business.

This concluded that I had been taxed incorrectly over many years prior, and would have continued to be so going forward. My position is now clarified with the government and local authorities, and not only have I received a substantial return of monies, I will also not be liable for incorrect taxation further.

Throughout this entire process, the team translated complex governance into simple terms for me. I was kept regularly informed with exemplary communication.

A real, true lesson that sometimes it's good to trust people when they say 'leave it to us, we'll sort it'.

8 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look