Hollow SocksReviews 

1,300
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,280 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, consistently describing them as outstanding, comfortable, and effective, especially the compression socks. Many people appreciate the quality, noting that the socks feel great, perform wonderfully, and are superior to other brands they have tried. The customer service is also frequently praised for being super, efficient, and helpful, with quick response times to inquiries and issues. However, some customers also noted issues with order fulfillment, including long waiting times for products, unfulfilled promotions, and incorrect items being sent. There were also occasional complaints about product durability, with some socks wearing out quickly or shrinking after washing, and difficulties with exchanges or refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the comfort and... See more

Quality

Reviewers highlight positive aspects of quality, often praising the comfort, softness, and supportive nature... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process easy and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Response time

Consumers find response times to be ambiguous, with some reviewers praising the quick and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The best part of the shopping experience was the gentleman who answered some questions that I had and was most helpful. I’m appreciative. The only negative about the experience was the fact that Hol... See more

Company replied

Rated 4 out of 5 stars

A truly outstanding product. I will NEVER purchase another pair of socks other than Hollow for the rest of my life! Only reason this is not 5-star is there is no one to communicate with to solve... See more

Company replied

Rated 5 out of 5 stars

Ordered Feb 18. Shipped Feb 19. Delivered Feb 23. Socks are suuuuper comfortable. Most socks just feel like some fabric slapped together with one end stitched and the other left open. These fe... See more

Company replied

Rated 5 out of 5 stars

Everything as advertised the alpaca socks are wonderful. They feel great. They perform wonderfully l first purchased the trades socks and felt the difference right away. I have been in electrical t... See more

Company replied


4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,300)

1,279 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hollow Cold Weather Socks

Great communication and updates on my orders.

7 February 2026
Hollow Socks logo

Reply from Hollow Socks

Thank you for sharing your experience! We are pleased to hear that you found our communication and order updates helpful while waiting for your cold-weather socks. Keeping our customers informed every step of the way is a top priority for us.

– The Hollow Socks Team

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!! Paid for my order almost 2 months ago and they tell me they still do not have the socks in inventory!!! Its a big scam.... They dont even have a phone number that should tell you a lot. BIG SCAM!!!!

11 March 2026
Unprompted review
Hollow Socks logo

Reply from Hollow Socks

We sincerely apologize for the unacceptable delay and the inventory issues that have kept you waiting for nearly two months. We understand how frustrating it is to feel uncertain about an order you have already paid for. Although we do not offer phone support, our team is ready to prioritize your case via email. Please reach out to us at support@hollowsocks.com with your order number so we can investigate your account and issue a full refund or provide a concrete shipping date right away.

– The Hollow Socks Team

Rated 5 out of 5 stars

Slow start, great finish

I had a problem with the fit, and hollow sent me replacement socks that were perfect

4 March 2026
Hollow Socks logo

Reply from Hollow Socks

Thank you for sharing your experience! We are glad to hear that our team was able to turn a 'slow start' into a 'great finish' by providing replacement socks that fit you perfectly. We appreciate your patience and for letting us know about the successful resolution.

– The Hollow Socks Team

Rated 3 out of 5 stars

Very expensive for what seems to be…

Very expensive for what seems to be relatively thin socks. I hope they wear well

3 March 2026
Hollow Socks logo

Reply from Hollow Socks

We hear you on the price point—we’re not the cheapest option out there. But when it comes to Alpaca, thickness doesn't always equal performance. Those fibers are built to be tough and breathable without the bulk. We’re confident they’ll hold up for the long haul, but definitely put them to the test and let us know how they wear over time.

Rated 5 out of 5 stars

These are great socks the keep you cool…

These are great socks the keep you cool in the summer and warm in the winter. I use the calf socks in the winter. Crew socks in the spring and fall and no show socks in the summer.

10 March 2026
Hollow Socks logo

Reply from Hollow Socks

You’ve got a solid rotation there. Switching between the calf, crew, and no-show cuts based on the season is the best way to get the most out of the gear. Glad to hear the Alpaca is doing its job and keeping you regulated year-round, no matter the temperature

Rated 5 out of 5 stars

Great sox's, it's all true

They have provided sox that do what they say and generally have improved my life day to day. My feet do not produce any room clearing arroma. It has happened on occasion that I have had to wear a pair of hollow socks for a day or three. They keep your feet comfortable and odor-free for the long haul. Expensive, Yes! Performance and comfort are well worth every penny. I now have a very Hollow well-stocked sock drawer. Oh, and they stay up pretty well, too, even after washing. Get ye some. Start with a pair or two... You'll get more. because they work!

10 March 2026
Hollow Socks logo

Reply from Hollow Socks

There is a real satisfaction in hearing that our gear is making your day-to-day better. No 'room-clearing aroma' is a massive win—that’s exactly why we use the materials we do.

We know they aren't the cheapest option out there, but we’re glad you see the value in performance that actually lasts for the long haul. Knowing your drawer is fully stocked with gear that stays up and gets the job done is exactly what we like to hear. Appreciate you spreading the word.

Rated 5 out of 5 stars
Hollow Socks logo

Reply from Hollow Socks

Good to hear the gear hit the mark and got to your door without any delay. We put in the work to make sure the product quality matches the speed of our shipment. Appreciate the solid feedback.

Rated 5 out of 5 stars

They actually work.

Purchased these Hollow compression socks to alleviate mild edema in my lower legs and feet. In the past I've used medical grade compression socks which were stiff and nearly impossible to get on and off. Switched to Tommy Copper compression socks and they were better but not sure they were actually addressing my problem. And they were also tough to get on and off. The Hollow compression socks are a world of difference. Very soft with a lot of cushion and very easy to get on and off. They also don't put much of an indentation in the top of my calves. A bit pricey but well worth the money. Time will tell how well they deal with edema.

2 March 2026
Hollow Socks logo

Reply from Hollow Socks

There is a real satisfaction in finding gear that actually works without the struggle. We hear you on those medical-grade options—putting them on shouldn't be the hardest part of your day.

Glad you're feeling that 'world of difference' in the softness and the fit. We’re looking forward to hearing how they perform for your edema as you put them through their paces over the coming weeks. It's a solid investment in your daily comfort.

Rated 5 out of 5 stars

Start to finish they were great…

Start to finish they were great especially Kasey!

1 March 2026
Hollow Socks logo

Reply from Hollow Socks

It is always a win when the process is smooth from start to finish. I will make sure Kasey hears about the shoutout—he is a key part of the team and puts in the work to get things right. Glad we could get you taken care of.

Rated 5 out of 5 stars

Very responsive and courteous staff and…

Very responsive and courteous staff and wonderful product

2 March 2026
Hollow Socks logo

Reply from Hollow Socks

It’s a solid win for the team when both the service and the gear hit the mark for you. We take pride in being responsive and making sure the product stands up to expectations. Glad to have you on board.

Rated 5 out of 5 stars

They work

Keeping me informrd.

2 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the feedback. We make it a point to keep communication direct so you aren't left guessing. Glad you felt informed throughout the process—that’s exactly how we like to run things.

Rated 5 out of 5 stars

No tell socks

You can’t even tell your wearing socks. They are so comfortable.

7 March 2026
Hollow Socks logo

Reply from Hollow Socks

That’s the ultimate sign of a solid piece of gear. When you’re focused on the task at hand, the last thing you want to be thinking about is your feet. Glad to hear the comfort and fit are so dialed in that they feel like a second skin.

Rated 5 out of 5 stars

Communication

Communication! Online may be slower than via phone, but Jude is responded with compassion. I have amended my decision from return for refund to to request exchanging my Size L WIDE for Size XL Hollow Alpaca Compression Socks!

7 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the update. Glad to hear Jude was able to step in and get things moving in the right direction for you. We don't offer phone support, but we make sure our online communication is direct and effective.

Moving from the Large Wide to the Extra Large should provide the specific fit and compression you’re looking for. We’ll get that exchange processed so you can get back to the job at hand.

Rated 5 out of 5 stars

Product that works correctly for my…

Product that works correctly for my needs.

1 March 2026
Hollow Socks logo

Reply from Hollow Socks

That’s a win in our book. There is nothing better than knowing our gear is doing exactly what it was built for and meeting your specific needs. We’re genuinely glad to have you on board and using the product to its full potential.

Rated 5 out of 5 stars

Makes a comfortable and socks for all…

Makes a comfortable and socks for all climate

8 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the feedback. We design our socks to handle whatever the environment throws at you, regardless of the temperature. Glad to hear the comfort and versatility are hitting the mark across all climates.

Rated 5 out of 5 stars

Great socks. Great people.

I have ordered no-show,
ankle & compression socks.
So far I'm happy with all 3 types. They are soft with a great fit. I am used to a firmer compression sock but I felt supported wearing them all day.
The customer service team is also top notch. Professional and efficient they want the customer to be happy. I'm going to try the hunter over-the knee freeze-proof sock next. Winter sports are my favs.
Happy toes are essential.

5 March 2026
Hollow Socks logo

Reply from Hollow Socks

Glad to hear the variety is working out for you across the board. While our compression is designed for all-day comfort, it's good to know you still felt the support you needed even if the feel is different from the firmer pairs you've used before.

The CS team will be happy to hear the shoutout—they take pride in getting it right for the customer. Good call on the Hunter over-the-knee for the winter sports. Keeping the feet warm and functional when you're out in the elements is non-negotiable

Rated 5 out of 5 stars

The team worked very hard to resolve my…

The team worked very hard to resolve my issue and I was extremely impressed with their speed to provide a very satisfactory result

7 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the feedback. The team aims to move fast and get the job done right whenever a problem pops up. Glad we could reach a solid result for you.

Rated 5 out of 5 stars

The socks arrived in the timeframe…

The socks arrived in the timeframe given. It does take longer than the Amazon next day delivery, but I'm glad to deal directly with the company. The socks are comfortable. The company quickly responded to my question. Great experience, just plan ahead for the delivery time.

5 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the honest feedback on the logistics. We aren't aiming for Amazon's overnight speed, but we are aiming for a better product and direct service. Glad to hear the comfort is there and our support team hit the mark when you reached out. Planning ahead is a solid tip for the rest of the community.

Rated 5 out of 5 stars

Fast

Fast, caring, absolutely effective.

6 March 2026
Hollow Socks logo

Reply from Hollow Socks

Appreciate the feedback. We aim for a straightforward approach: get it done fast, do it right, and make sure it works. Glad our team and the gear hit the mark for you.

Rated 5 out of 5 stars

I assume I will get a refund.So far

I assume I will get a refund.So far, you have been
nice to deal with.

5 March 2026
Hollow Socks logo

Reply from Hollow Socks

Thank you for the kind words while we work through your request! We truly appreciate your patience and your note that our team has been nice to deal with—we aim to make every interaction as smooth as possible, even when things don't go perfectly. Rest assured, we are processing everything as quickly as we can.

If you ever need anything else, we're always available at support@hollowsocks.com.

– The Hollow Socks Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look