The best part of the shopping experience was the gentleman who answered some questions that I had and was most helpful. I’m appreciative. The only negative about the experience was the fact that Hol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly outstanding product. I will NEVER purchase another pair of socks other than Hollow for the rest of my life! Only reason this is not 5-star is there is no one to communicate with to solve... See more
Company replied
Ordered Feb 18. Shipped Feb 19. Delivered Feb 23. Socks are suuuuper comfortable. Most socks just feel like some fabric slapped together with one end stitched and the other left open. These fe... See more
Company replied
Everything as advertised the alpaca socks are wonderful. They feel great. They perform wonderfully l first purchased the trades socks and felt the difference right away. I have been in electrical t... See more
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4.0
Great
1k reviews
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Can’t return??
23 February 2026
Reply from Hollow Socks
We are very sorry for any confusion or difficulty you’ve experienced with our return process. We want to make sure you're completely satisfied with your purchase, which is why we offer a 99-day warranty on all our products. We have reached out to you via private message to assist you with your return and ensure this is resolved quickly.
You can also reach us directly at support@hollowsocks.com.
– The Hollow Socks Team
Still in progress.
3 March 2026
Reply from Hollow Socks
Thank you for sharing your update. We understand that waiting for an order or a resolution that is still 'in progress' can be frustrating, and we appreciate your patience as we work through this. We would like to look into the specifics of your situation to ensure everything is moving forward as it should. Please reach out to us at support@hollowsocs.com so our team can provide you with a direct status update and help resolve this for you.
Hello my name Brian and I don’t even…
Hello my name Brian and I don’t even own a pair of their socks! I have ordered 4 pair and got a quick response stating they got my order. As I read the response it was then that I realized I had ordered the wrong socks!! I apologized for my stupidity and told him what I was actually looking for. ( I was about 15 days Post -Op Heart Transplant Surgery). The Customer Service guy stepped right in offered his congratulations and told me to worry about my recovery! He would make sure that the right socks were ordered and step by step explained how easy the return process would be and what I was responsible for returning them. He made it extremely clear that he wanted nothing but for me Not to worry about anything but to recover and the right socks would end up in my hands.
Thank you beyond words. Brian T.
27 February 2026
Unprompted review
Reply from Hollow Socks
Brian, first and foremost, we are sending you our heartfelt congratulations on your successful surgery and wishing you a smooth and steady recovery. We are so glad our team could take the stress of a wrong order off your plate so you can focus entirely on getting better. Knowing that we could provide a little peace of mind during such a significant time means the world to us. Thank you for sharing your story and for letting us be a small part of your journey!
If you ever have any other questions or need further assistance during your recovery, please don't hesitate to reach out to us at support@hollowsocks.com.
– The Hollow Socks Team
Somehow a wrong address go on order
Somehow a wrong address go on order. I text them. They were able to catch before it went out and I even got it sooner than it was supposed to be here. Very nice company to deal with.
23 February 2026
Reply from Hollow Socks
We are so glad we could swoop in and fix that address before your socks hit the road! Our team works hard to stay on top of those quick fixes, and it's a double win that your order arrived even earlier than expected. Thank you so much for the 5-star review and for being such a pleasure to work with!
If you ever need anything else, we're always here at support@hollowsocks.com.
– The Hollow Socks Team
The socks are comfortable but…
The socks are comfortable but unfortunately they DO ride down throughout the day. This was the main reason I justified spending as much as I did on these particular socks.
3 February 2026
Reply from Hollow Socks
Thank you for sharing your honest feedback with us. We are pleased to hear that you find the socks comfortable, but we are sorry to hear they are riding down throughout the day. We understand that a secure fit was a primary reason for your purchase, especially given the investment you made in our product. We aim for our socks to stay in place reliably, and it is clear we missed the mark for you in this instance.
Please reach out to us at support@hollowsocs.com so we can look into your order details and help find a better fit or solution for you
Great customer service
Great customer service, informative information about these compression socks.
Quickly responding to messages if you need need information...
Before spending alot of money .
I guess you get what you pay for.
I'm an elderly man 77 years on this planet, came down with swollen feet, legs ,ankles,,anemia I think they cal it ,taking fluid medication 💊, spent alot of money ! ( for me it's alot)on compression socks advertised on Amazon, I'm doing well ,although I feel that I may need somthing that will give me confidence and comfort ,wish I could afford more of these, I haven't received my order as of yet ,I'm not worried because this company has a great return,,/ refund policy
They will work with you .
2 March 2026
Reply from Hollow Socks
We are truly touched to hear your story and are so glad that our team could provide you with the information and confidence you needed before making such an important purchase for your health. Dealing with swollen feet and legs can be a significant challenge, and we sincerely hope our compression socks provide the relief and comfort you deserve once they arrive. Your trust in our return and refund policy means a lot to us, and we are committed to ensuring you are completely taken care of as part of the Hollow Socks family.
If you have any questions about your delivery or need further assistance, please don't hesitate to reach out to us at support@hollowsocks.com.
– The Hollow Socks Team
Reply from Hollow Socks
Thank you so much for the 5-star review! We are so happy to hear that you were pleased with our customer service. Our team works hard to provide the best possible experience for every customer, and knowing we hit the mark for you is the best reward we could ask for.
If you ever have more questions or need further assistance, don't hesitate to reach out to us at support@hollowsocks.com.
– The Hollow Socks Team
Reply from Hollow Socks
We are absolutely thrilled to hear that Hollow Socks are the best your feet have ever worn! Providing that signature alpaca softness is exactly what we strive for, and knowing we’ve hit the mark for you is the best feedback we could receive. Thank you so much for the 5-star review and for your incredible support!
If you ever have any questions, we are always here for you at support@hollowsocks.com.
– The Hollow Socks Team
First socks I ordered were too tight
First socks I ordered were too tight, so I returned and received replacement socks very quickly
23 February 2026
Reply from Hollow Socks
We are so glad to hear that we were able to quickly resolve the sizing issue with your first order! Providing a smooth and efficient exchange process is a top priority for us, and it’s wonderful to know your replacement socks arrived so fast. Thank you for your support and for being a part of the Hollow Socks family!
If you ever have any other questions or need assistance, we're always here at support@hollowsocks.com.
– The Hollow Socks Team
Jude
Jude, in your customer service group was excellent in helping me exchange the socks I did not like. I was totally impressed with your customer care!
27 February 2026
Reply from Hollow Socks
We are so glad to hear that Jude was able to provide such an excellent experience for you! Our customer service team takes great pride in ensuring every exchange is smooth and helpful, and knowing that Jude’s care left you impressed is the best feedback we could ask for. We truly appreciate you taking the time to share this shout-out!
If you ever need anything else, we're always here at support@hollowsocks.com.
– The Hollow Socks Team
The apology
22 February 2026
Reply from Hollow Socks
Thank you for the 5-star rating!. We appreciate you sharing your feedback with us. Please send us a DM here on Trustpilot if there is anything specific we can help you with or if you'd like to discuss your experience further!.
Great product. Great company!
Very good socks. Had an issue with an order (on my end) and they gladly helped me and sent me an additional pair of socks at no charge. Good people and good socks!
1 March 2026
Reply from Hollow Socks
We are so happy to hear that we could turn an order issue into a positive experience for you!. It’s our pleasure to go the extra mile and provide an additional pair of socks when things don't go as planned. We're glad you think we're "good people" with "good socks" that truly makes our day!. Please send us a DM here on Trustpilot if there is ever anything else we can do for you.
Good price, great service!
My family loves your socks, so I give them as gifts. The sale was a good deal and the response to my question was almost immediate. Thanks for making me feel like a valued customer 😊.
1 March 2026
Reply from Hollow Socks
We are so happy to hear that your whole family loves our socks and that you enjoy giving them as gifts!. It’s wonderful that you caught a good deal during the sale and received an immediate response to your question. Making you feel like a valued customer is exactly what we strive for!. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
Seamless Shopping Experience
Good website, clear and concise. Customer support helped with a few questions all else was seamless.
27 February 2026
Reply from Hollow Socks
We are so happy to hear that you had a seamless shopping experience with us!. It’s great to know that our website was easy to use and that our support team was able to help with your questions. Thank you for your support! Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
Hollow Socks/Hollow Alpaca LLC
Ordered a Blaze Orange PERFORMANCE ALPACA BEANIE on February 4, 2026. Paid USD$58.98. Still waiting for my product. Second email response on February 25, 2026, after I asked why it's taken three weeks and still no update in status to my order. Currently rated F on BBB (Better Business Bureau) website, under name Hollow Alpaca LLC. I will bet money that I will never see my order.
4 February 2026
Unprompted review
Reply from Hollow Socks
Thank you for sharing your feedback, and we are truly sorry for the three-week delay and the lack of communication regarding your order. We recognize the seriousness of your concerns and want to assure you that we are committed to fulfilling your order for the Blaze Orange Beanie. Please reach out to us at support@hollowsocks.com immediately so we can look into your specific case and rectify this situation for you.
Very comfortable and a joy for my legs.
I truly enjoy the comfort on my calfs and feet!
22 February 2026
Reply from Hollow Socks
We are so happy to hear that our socks are bringing joy to your legs!. Knowing you truly enjoy the comfort on your calves and feet makes our day. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
Good communication and support
Good communication and support. Staff Welcomed feedback.
Thankyou! And I like the socks!
RD
27 February 2026
Reply from Hollow Socks
We are so glad to hear that you enjoyed our communication and felt supported throughout your experience!. Welcoming feedback is a core part of how we grow, and we're thrilled that you're liking your new socks. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
Corrected my order
I made a mistake when ordering and they resolved it within 30 minutes of my request to their email support.
28 February 2026
Reply from Hollow Socks
We are so happy we could resolve that for you so quickly!. Mistakes happen, and our team is always ready to jump in and help get things right. We’re glad we could get your request sorted within 30 minutes!. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
Reply from Hollow Socks
Thank you for giving our compression socks a try!. We’re glad you like the quality, but we're sorry to hear they were a little too tight for you. We appreciate this feedback as we continue to refine our sizing. Please send us a DM here on Trustpilot if there is anything else we can do for you!.
Warm and Dry all day
Well I have been thinking of trying your product line for some time, I have been stuck buying the same old same old socks that all the local big box stores offer and my feet haven't been happy for years , really appreciate your website you keep it simple and easy , I have received my first order of 4 pairs and absolutely 💯 love them in fact I have ordered 4 more it's time to clear out the sock drawer thanks appreciate you
28 February 2026
Reply from Hollow Socks
We are thrilled to hear that you have finally found a pair of socks that keep your feet happy after years of being stuck with big box store options. It’s wonderful to know you enjoyed the simple ordering process and are already clearing out your sock drawer to make room for more. We really appreciate you giving us a try and for the 100% recommendation!
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