Holly and Hugo Reviews 

100
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I signed up for lifetime courses through Holly and Hugo, and now I have access to them thank you so much, thank you for your quick response and action

Company replied

Rated 1 out of 5 stars

Bought the sewing pattern twice as it didnt work the first time , actually forgot it didnt work thought it had expired, but when I tried to redeem i remembered the same thing happend last time, you c... See more

Company replied

Rated 2 out of 5 stars

Although the course (Dog Walking) had some interesting points, the course is aimed mainly at the USA rather than the UK. Bought the voucher through Wowcher (UK) and you can only have a basic certific... See more

Rated 1 out of 5 stars

I purchased an online dog grooming course using Wowcher. I followed the instructions to redeem my code and the link sent me to International Open Academy site. I set up an account but the course was n... See more

Company replied

Company details

  1. Education & Training

Written by the company

Our story: Original Holly and Hugo's Dog Grooming course was compiled by Tolo Vicens, a professional dog groomer with 20 years experience in the dog grooming industry. In fact, caring for dogs has been his life’s passion. In his teens, his love for ...


Contact info

2.2

Poor

TrustScore 2 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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2.2

All reviews

(100)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The course was quite basic

The course was quite basic, I felt it repeated itself a lot. It was good for what I paid. I like the way each section was set out.
It is good for anyone starting in the dog business.
It was very much letter down by the cost and delay of the hard copy certificate. I've completed other courses and only had to pay half the price and the copy has arrived within an acceptable time. I completed this course in June and sent away for the hard copy sane day. It's August 4th today and it's only just arrived after chasing it up.

5 August 2019
Unprompted review
Rated 5 out of 5 stars

Love the course

Love the course, just getting the practice on grooming and wil be ready running my business.

1 August 2019
Unprompted review
Rated 5 out of 5 stars

Awesome

Easy purchase. Fun, informative lessons. Will buy more soon.

22 June 2019
Unprompted review
Rated 5 out of 5 stars

Great Program

I took a few courses before becoming a Groomer and having that knowledge beforehand has been very helpful. The classes were easy to maneuver through and having the modules separate was helpful when I needed to take a break or come back to review.

5 June 2019
Unprompted review
Rated 5 out of 5 stars

Courses were laid out very well

Courses were laid out very well in easy to learn segments. Support from the site was very quick to respond, was really helpful. Would certainly recommend to friends and family:)

5 June 2019
Unprompted review
Rated 5 out of 5 stars

Super courses

Super courses managed to do them all and get my e-certificates will try and afford to get the hard copies so I can frame them and hang them on my wall at home, just to show off to visitors

29 May 2019
Unprompted review
Rated 2 out of 5 stars

This course was basic

This course was basic, finished it in 1 hour, it was in American dialect using slang words like heck, get go, feeling spunky, being jerks are all not grammatically correct, i gained a certificate, but not sure its worth anything.

26 May 2019
Unprompted review
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Reply from Holly and Hugo

We are sorry to hear that you didn't find the training satisfactory and up to your expectations. At Holly & Hugo, we are 100% dedicated to pets. We have a very high rate of satisfaction with our courses, and you can read fantastic reviews on our website from our amazing graduates. When joining the Holly and Hugo community of 600,000 students from around the world, you start your journey to understand, train and nurture your animals, with the very best advice from leading experts, vets and pet business owners. Contact our team of customer success experts at info@hollyandhugo.com, and we will be able to help you to find the program that may be more suitable for you and to have a new chance to benefit from Holly and Hugo training courses.

Rated 2 out of 5 stars

Dog Walking Course

Although the course (Dog Walking) had some interesting points, the course is aimed mainly at the USA rather than the UK. Bought the voucher through Wowcher (UK) and you can only have a basic certificate that you print yourself - if you want the original it's £20 along with loads of other charges. Disappointing :-(

26 September 2018
Unprompted review
Rated 5 out of 5 stars

Great courses

Great courses. I bought Animal Training & Dog Grooming. Learned a lot. Will buy more :)

19 February 2018
Unprompted review
Rated 2 out of 5 stars

Too Basic

Bought a voucher from Groupon and I'm glad I didn't spend any more than a couple of dollars on it. Very basic information provided with a few questions at the end of each section.

16 February 2018
Unprompted review
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