Holman Specialist Paints Reviews 

409
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often finding it perfect for their needs and achieving excellent results with just a few coats. The delivery service is frequently highlighted as super fast and prompt, with many appreciating the efficiency and careful packaging. People also commend the excellent service, noting the helpful and knowledgeable staff, accurate color matching, and easy ordering process. However, some customers mentioned issues with paint cans arriving damaged, requiring them to decant the product. A few other people also felt that the product quality was diminished on occasion, with paint being too thin or lacking covering power, and some received unlabelled containers. Additionally, some reviewers wished for the availability of test samples to assist with color selection.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, color... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Service

People report positive experiences with service, consistently describing it as great, excellent, and... See more

Quality

Customers consistently note positive experiences with quality, praising the paint for furniture, as a... See more

Order

Reviewers highlight positive aspects of the ordering process, finding it easy and efficient. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived very quickly. Product has been perfect for the restoration in an older house. Really pleased with the final condition after only 2 coats. Only down side was the tin the paint arrived in... See more

Rated 5 out of 5 stars

We have been using Holmans for years to supply paint for our small business. The website is super easy to use. Delivery is super fast.Any problems are quickly solved and very rare. I highly recommend... See more

Rated 5 out of 5 stars

Always my first choice for paint... their colour matching service is very accurate. They even managed to match a paint that had gone out of production. Great and attentive service.

Rated 5 out of 5 stars

Always a great service.. easy to order & lovely paint for painting furniture! Just wish there were test samples as choosing a colour can be a bit tricky with a colour chart! But otherwise a great pr... See more


Company details

  1. #4 of 32 best companies in Paint Manufacturer
  2. #59 of 209 best companies in Decoration and Interior Design Store
  3. #2 of 8 best companies in Industrial Supermarket
  4. #15 of 48 best companies in Paint shop
  5. #30 of 95 best companies in Tool shop

About Holman Specialist Paints

Written by the company



Call: 01793 511537

Expert suppliers of all kinds of paints and specialist coatings to the public, trade and industry throughout the UK.

As a company with over 25 years trading experience, Holman Specialist Paints has built a broad base of knowledge in supplying advice and quality coatings to customers in the building, maintenance, furniture and metal working industries.

We will never just sell you a tin of paint, rather, we will work with you to find the very best coating solution. This is why we have built a strong reputation for high quality products and first class service and honesty.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

409 reviews

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4.7

All reviews

(409)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I place my order online, Holman Paints noticed a possible issue with my order (possible incorrect code) and called me immediately to ask some questions about my order. Saved me taking delivery of an incorrect item. Great customer service. Thank you and well done.

24 June 2024
Rated 2 out of 5 stars

I was advised the tin of paint I had…

EI was advised the tin of paint I had ordered was the last one and had been opened and there was approximately 75% left and the priced was reduced by half.

I asked if the tin was damaged or dented and was advised it was not and decided to accept the half price offer. However, when the paint was received the tin had numerous dents.

The paint was very well packed and the box had not suffered any damage whilst in transit so the damage must have been present before sending, despite receiving confirmation that it was not dented or damaged.

I called and could not speak with the person who I had previously spoken to and gave details to a colleague who said he would pass on the details.

10 days later I am still waiting for a call back.

EDIT after Holman reply:

The tin had 2 dents and a crease as shown in the photos sent to you.

The reason for 2 stars is because I was lied to about the condition of the tin and also because nobody had the courtesy to call me back despite an assurance that they would.

28 June 2024
Holman Specialist Paints logo

Reply from Holman Specialist Paints

This is a difficult one to respond to, as we always respect the customer's comments and feedback.
The item in question normally retails at £16.26, but was reduced to £9 as a clearance item.
The customer is correct to say that the tin was not full and a price of £4.50 was agreed (prices listed are before vat and delivery).
The customer has sent pictures of the tin as it was received.
There is one minor dent on the tin and one small mark on the label.
Based on this, we feel a two star review is unwarranted.

Rated 3 out of 5 stars

Paint arrived again with tin all bashed…

Paint arrived again with tin all bashed in leaking around the lid , this is the 4th order from you now and all the tins in all 4 orders have been dented in some way you need to sort out your packaging its no joke .

23 June 2024
Holman Specialist Paints logo

Reply from Holman Specialist Paints

Hi Edward,
We are sorry to hear that your order arrived with dented tins.
We will investigate the packaging used and evaluate what can be done to avoid a repeat.
We appreciate your custom and would like to offer you a discount and free delivery on your next order. If this is of interest, please send an e-mail to sales@holmanpaints.co.uk and it will be actioned.

Rated 1 out of 5 stars

Ordered item 25th

Ordered item 25th. May, contacted by phone 4th. June as I had not received it. Was assured that I would receive it on Thursday 6th. June or Friday 7th. June at the latest. Did not receive it.

25 May 2024
Holman Specialist Paints logo

Reply from Holman Specialist Paints

Hi George,
Thanks for taking the time to post your review.
We understand your frustration and apologise for the inconvenience caused.
We were let down by the manufacturer of the product that you ordered and this lead to us letting you down too, for which we are very sorry.
These occurrences are extremely rare and we try really hard to ensure all customers receive a first class service.
If you still require the item, let us know and we will make it ourselves and send to you free of charge.

Rated 5 out of 5 stars

Great customer service

Great customer service! Having sent through our order, we received follow-up calls and email from Josh, who took great care to ensure we got the right colour to match existing shade. Competitive price too. Well done!

9 May 2024
Rated 5 out of 5 stars

Helmi 30 Paint

I contacted Holman specialist Paint company regarding Helmi 30 paint which was purchased a few years by another decorator. I needed to match this paint exactly and make sure I got the paint mixed to the same numbers on the existing tins. I sent Joshua a message regarding this matter and he got back to me straight away and said the colours were still available and they where able to ship paint the paint to me. After a couple of conversations on the phone with Joshua and his colleague I ordered my paint and it arrived quickly and well packed. I would definitely recommend this Company and I will be using them again should I need anymore of this paint. Thank you Joshua and colleague for all your help.
Chrissy Exley

4 May 2024

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