Holmes Gifts & Interiors Ltd Reviews 260

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and welcoming attitude, making every visit a pleasant experience. People frequently highlight the excellent service, noting its promptness and attentiveness. The products are often described as high quality, unique, and diverse, with a wide selection of items for various needs and occasions. Reviewers appreciate the beautiful packaging of their purchases and the overall positive atmosphere of the shop. However, some customers mentioned that they would appreciate more gift options specifically for men. A few other people also felt that individual boxing for certain items would enhance the gifting experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the variety, quality, and uniqueness... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers describe the staff as pleasant,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great, first-class... See more

User experience

Clients share positive opinions on the user experience. Customers describe it as a great and uplifting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt service - handbag was very well packaged. This Katy Loxton tote bag was sold out everywhere else - just chance that Holmes came up as an alternative but am pleased to support a small local busi... See more

Rated 5 out of 5 stars

Always made to feel welcome. A wonderful treasure trove of all different items from womens jewellery to cushions, candles and little gardening gifts. I love going in. Lovely, lovely ladies have don... See more

Company replied

Rated 5 out of 5 stars

Love the variety of clothes , jewellery and other accessories from high quality brands. We bought a fabulous pair of shorty PoM pyjamas. Gorgeous design, colours and so comfy to sleep in and stylish t... See more

Rated 5 out of 5 stars

The parcel arrived quickly, and the gloves inside were perfect. If each pair of gloves had been individually boxed (even if cost had to be added for this purpose) then overall, things would have bee... See more

Company replied


Company details

  1. #67 of 373 best companies in Gift shop
  2. #9 of 48 best companies in Costume Jewellery Shop
  3. #26 of 201 best companies in Decoration and Interior Design Store
  4. #13 of 41 best companies in Greetings Card Shop
  5. #36 of 230 best companies in Homewares Shop

Written by the company

Holmes is a small independent lifestyle and gift shop located in Holmes Chapel, Cheshire. We stock beautiful items for your home including soft furnishings, lamps, decorative objects, home fragrance and faux flowers, as well as a variety of gifts for friends and family, in particular our bestselling range of Joma Jewellery & Katie Loxton. We stock Jellycat soft toys, loved by kids and adults, as well as new baby gifts. We have a wide selection of greeting cards, gift bags and wrap for all occasions. You can shop with us in store in Holmes Chapel, Harry Styles hometown, or on our website www.holmes.shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication, the earrings I ordered were out of stock so the shop quickly got back to me offering 3 alternatives or a refund. When I explained an alternative wouldn’t do the shop reordered the earrings I wanted and they arrived a few days later. Brilliant customer service, I’m very happy and the earrings were just what I wanted 😊

28 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

So glad we could fulfil your order successfully! X

Rated 5 out of 5 stars

My ‘go to gift shop’

This is my go to gift shop and without fail I find a suitable gift for a variety of occasions.

29 August 2023
Unprompted review
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks Katie xx

Rated 5 out of 5 stars

Prefect gem for finding the most…

Prefect gem for finding the most beautiful gifts. Love the help and advice given. Always goes the extra mile and always with a smile. Think this is my go to happy place of all.

9 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Samantha x

Rated 5 out of 5 stars

A Special Place.

This is a really lovely shop in a beautiful village. It stocks a great choice of quality gifts for every occasion. It would be a very hard challenge to come out of this shop without buying something. The staff are all really welcoming and very helpful. I cannot wait for the Christmas Season stock to be displayed as it looks so magical. Well done Home Gifts & Interiors.

7 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you for your very kind words ❤️

Rated 5 out of 5 stars

Another fab visit

Lovely friendly service again and a good giggle with Mary at Holmes Gifts & Interiors. I’d been waiting to spend a voucher and am thrilled with my new bag!
Highly recommend our fab local shop.

2 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks lovely x

Rated 5 out of 5 stars

Beautiful products

Beautiful products, such a friendly conscientious company. Always a joy when I pop in for a browse and come away with bags full of lovely goodies.

28 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Zoe ❤️

Rated 5 out of 5 stars

Always helpful staff

Always helpful staff. Beautiful product selection . Ideal for gifts big and small . Great cards also . The final packaging on purchase makes you feel you have something really special . Thanks

26 July 2023
Rated 5 out of 5 stars

A great gift shop

Always a pleasure to shop there. I am usually buying gifts and they come in a bag beautifully wrapped.

9 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Carol

Rated 5 out of 5 stars

Fantastic local shop!

Fantastic local shop which always has a beautiful range of homeware, interiors, gifts, clothing and more. Lovely, friendly staff and always a pleasure to shop there.

7 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Laura, for all your support ❤️

Rated 5 out of 5 stars

Great Customer Service with a personal touch

My family and I love this shop, and the Owners and Staff offer a very personal experience. Chloe actually emailed me regarding this purchase (a gift for my Sister), to say that she had delivered my order to the recipient, that no-one was home and indicated where she had left the delivery, whilst also asking me to let them know. Excellent service! Thank you again x

1 June 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Vivienne, we really appreciate such positive feedback x

Rated 5 out of 5 stars

The best gift shop

I love wandering in this gift shop. All the stock can’t be appreciated unless you go in and have a good browse around there are so many beautiful items to see. There is always something new in so It’s impossible to come out empty handed!

The staff are all so friendly and helpful and always have time for a chat.
My favourite gift shop.

11 June 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Maureen ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look