Holts Gems Reviews 241

A really lovely company . Understated and clearly very knowledgable . Lovely staff who took time with us and helped buy something special at a price we could afford as well as matched a stone in a ring which was lost expertly . Thank you .

We can't review May and Holts Gems well enough. From my first visit she was patient and took the time to work through all possible options with us. She was extremely helpful and was brilliant at helping us work out what we wanted, never making us feel rushed on a really important decision. We ended up with exactly what we wanted particularly because of her attention to detail and guidance. Great experience and would recommend.

Edit: just to add that Farah was so helpful and responsive when I first got in touch over email. This was what originally convinced us to go with Holts and was really encouraging.

We chose to go with Holt Gems for my engagement ring as we wanted a yellow sapphire and had heard they specialised in precious stones (and learnt that they even supplied many of the the other jewellers in Hatton Garden). We didn't have an appointment booked but Amy was so kind, she saw us anyway and already had the most amazing yellow sapphire ready to go. We had a really clear idea of what we wanted for the ring, and they delivered on this perfectly. Their customer service since getting the ring has been amazing - they're so responsive and understanding of how important and personal an engagement ring is. Both Amy and Farah have been lovely and I couldn't recommend enough.

Great experience with Holt Gems with a Saffire engagement ring. Very friendly and good price

Perfect gift...
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We have been customers of Holts since January 2002 and their help and advice is as excellent as the jewellery itself which gives us the confidence to keep going back.

Alicja has recently helped us with two new pieces and again the service she has given us has been amazing.

We cannot recommend Holts highly enough.

Alicja was amazing. She was so knowledgeable and helped every step of the way to design a perfect engagement ring.

I was gifted the chance to get a piece of jewellery made to my specification by Holts Gems. I chose a stacking ring made up from 2 lab-grown, brilliant cut diamonds and one oval tourmaline set in white gold.

I discussed the design with Alicja and the finished product arrived today. Even though I had a good idea how it would look from the photos and drawings supplied, it has far exceeded my expectations.

Craftmanship is of a very high quality, as are the stones. I am absolutely delighted with it.

I used the "Build your Own" feature to design the engagement ring I purchased.
It let me peruse the gemstone from their available stock and to socket in the style I had previously chosen.
It took some time for the ring to be ready but you can't rush craftsmanship. The ring is absolutely stunning and I could not be happier with the process.
I am especially pleased as I chose the components myself, making me feel a bit more as a part of the ring making process.
The communication with the team was also fantastic as they kept me appraised of every steps in the process.

A great company for engagement and wedding rings. Alicja was very patient, clear and considerate. She made it a very enjoyable experience and I would highly recommend.

Alicja designed and made three separate pieces of bespoke jewellery for me last month. I had a personal appointment and together with my wishes and her expertise, we fashioned some beautiful pieces that will become heirlooms within my family. The service, care and communication was exemplary.
Once again, thank you Holts.

We are return customers to Holts and have always been impressed with the excellent service we receive. Alicia helped us recently with repairs and choosing a new gemstone and we were 100% happy. Very happy to recommend.

I would highly recommend Holts Gems. Amy and the team delivered such a great service - everyone was friendly, knowledgeable and accommodating and made the experience of picking an engagement ring very enjoyable. Thank you!

I used Holts to create a family heirloom. It was a very special and intimate process and I was deeply touched by the way I was supported and guided by Alicja every stepof the way. The result was stunning. It was one of the most special giflts I have ever given.I loved that I was able to work with a family owned business to create a family gift that I hope will be passed on through generations to come.

I dealt with Sofia and Farah who were a pleasure to deal with and I wouldn’t go anywhere else. Perfect experience all round.

Excellent bespoke customer care from a proper expert in the field of jewellery. Not push in trying to make a sale but genuinely listens to what the customer needs. Perfect, professional people.

Good communication and delighted with the item

I've been using Holts Gems for years. They are extremely knowledgeable and helpful, not to mention friendly. I wouldn't take my jewellery anywhere else.

Exceptional service and quality. Understood our specific requirements, communicated regularly on progress and produced an excellent result. We are delighted with the service and have no hesitation is recommending Holts Gems. We would definitely use them again.

I cannot praise this company enough!
As a male picking out an engagement ring can be a daunting experience with so many options. But if you are looking fantastic service with unique gems and ring design, look no further. It took some time and patience more from my end because I wanted it to be perfect but the guidance and process was really careful and professional from Holts.