Holts Gems Reviews 241

I had a fantastic experience with Holts Gems. The whole consultation process was very smooth and I felt valued and appreciated as a customer. Would very much recommend! In particular Sofia was especially helpful and I feel lucky to have had her knowledge and support throughout, as I was looking for an engagement ring and she was very sensitive to both my budget and ensuring it would be a lovely surprise for my partner (even coming up with creative ways to find her ring size!)

Simply perfect. Sophia was amazing, very glad I brought an engagement ring from Holts

Amazing team, bespoke work, great experience. Thank you!

After many months of looking for an engagement ring for my gf, I stumbled upon Holt's gem and out of most jewellers I have visited, they were by far the best. Alicja was super helpful and very knowledge in all aspects. She helped me identify my gf's ring size exactly just from a photo I showed her. She also helped me get the perfect gemstone for the ring just from a simple conversation. Very kind and simple service. Would highly recommend especially for coloured gemstones.

Alicja provided a wonderful service, would highly recommend

We had the most lovely experience finding our wedding rings here. We worked with Marianne over email to set up an appointment time and discuss our preferences. When we came in for our appointment, she had a beautiful selection of rings all set up and ready for us to try. Her communication and expertise were fantastic throughout. We love our rings and are so thankful for Marianne's help - we couldn't recommend working with Holt Gems more!

Great service, very friendly staff, strong expertise, made me feel at ease buying an engagement ring. Much better all round service than other jewellers I also visited in Hatton garden.

Alicja and her team at Holts Gems are fantastic and created a beautiful bespoke engagement ring.

I didn't spend a day in Hatton Garden as many do but went straight to Holts Gems based on already excellent feedback. I wasn't disappointed. Alicja was very attentive over the few initial appointments that I had and assisted with choosing the stones and explaining the characteristics. She also ensured that my followup questions about the design were answered to my satisfaction before we agreed to proceed. Pricing is honest and reasonable from the outset.

I have no hesitation whatsoever in recommending Holts Gems and will return in future for further assistance. Sufficed to say, the ring was very well received!

Amazing service and expert advice. I bought my wife's engagement ring from Holt's and have returned for an eternity ring. I can highly recommend Holt's and will be back myself.

Marianne did an incredible job designing and advising on an engagement ring. The ring is beautiful, incredibly well crafted. It was worth the wait! I can thoroughly recommend Holts to anyone looking to make a bespoke engagement ring.

I would recommend Holts Gems in an instant. Marianne was welcoming, knowledgeable and (very) patient. That made navigating online design meetings a breeze. It also provided reassurance that the engagement ring we designed would be perfect. That reassurance is near-enough priceless. Needless to say, the ring is beautiful and my fiancée and I couldn’t be happier with it.

Alicja was incredibly helpful throughout the whole process, very knowledgeable about gemstones, got it made to a tight deadline and I couldn't be happier with the ring! Most importantly my fiancée loves it! Thank you! :)

Alicja at Holts was super helpful in providing advice and guidance on creating a new bespoke eternity ring.
The ring is superb and so was the service.
Highly recommend Holts.

Amazing service and choice.
Enjoyed my experience of choosing our engagement ring
Thank you!

Holts Gems were professional from start to finish. Their product was amazing and fairly price . Marianne who dealt with us was knowledgable, patient and genuinely interested . Thank you for my fiancés gorgeous engagement ring

I can’t recommend this place enough to get your engagement ring! I decided to take my other half with me so we could choose a ring together. They called up in advance to find out the style I was looking for and the budget so they would only show the options that were available. Alicja was amazing with helping us choose the perfect ring and went the extra mile in terms of customer service by explaining everything including the usually pitfalls. Marianne was extremely accommodating to let me pick up the ring on a day that they don’t usually have customers. She was incredibly warm and funny and provided all the information I needed. We’ll be back to buy our wedding bands from here!

A fantastic experience at Holts, Marianne was absolutely brilliant to deal with, and could not have been friendlier or more helpful. She made the whole process a real pleasure from start to finish.

Highly recommended!

Having never sourced an engagement ring (or let alone any other sort of diamond ring) in this way before, we found Holts, and in particular Claire, to be very straight forward, knowledgeable and patience. We have just collected the ring and are absolutely delighted with it.

We had the best experience with Holts while choosing our engagement rings. Amy and Marianne were both wonderful, so patient, passionate and helpful. We came in thinking we wanted the style of ring we’d seen in many windows across Hatton Garden, but with their help we left with ones we truly love, that really feel like us. We’ve recommended Holts to many friends and will keep doing so!

Myself and my now fiancé are delighted with the engagement ring designed and made with Holts Gems. A huge thank you to Marianne for the excellent service, expert advice and guidance in choosing the right stones, ring and design. We really appreciated her knowledge and enthusiasm. Her patience made the process truly collaborative and an extra special part of our engagement journey. Highly recommended!