Overall great experience. Helpful and responsive customer support. Delivery and set-up as well as pick-up both smooth and efficient. We needed a basic set of home goods to get us started while we wa... See more
Company replied
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Everything was of excellent quality — all the furniture, kitchen utensils, equipment, and bed linen. The team was always very helpful. When I arrived at the new home, everything was perfectly in place... See more
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I have sent many emails since first looking at apartments in France for over a 9 month period, upon finding my dream apartment and emailing yet again to Véronique and asking for i think my 4th quote... See more
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Homat delivered and setup everything to help my family and I settle into an empty apartment during the confinement in France. I really don't see how else moving into an unfurnished apartment could hav... See more
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Company details
Written by the company
Homat est le leader de la location de meubles et électroménager pour appartements depuis plus de 30 ans. Nous louons et installons les meubles des salariés mutés en France pour du court terme (quelques semaines en attendant leur container de l’étranger) ou du long terme (quelques mois ou années selon la durée de mutation). Nos clients sont des expatriés en phase de relocation. Nous meublons également des appartements témoin pour des professionnels de l’immobilier. Notre service comprend la livraison, l’installation et la reprise des meubles dans toute la France. Tout notre matériel est sous garantie. Pour voir nos installations, vous pouvez consulter notre site : http://www.homat.fr/realisations/ N’oubliez pas de nous suivre sur les réseaux sociaux ! Pour toute demande, contactez-nous : info@homat.fr Réponse rapide assurée !
Contact info
2 rue de la Pature, 78420, Carrières sur Seine, France
- 01 30 86 00 70
- info@homat.fr
- homat.fr
4.9
Excellent
532 reviews
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Excellent CX
31 January 2022
Reply from Homat
Dear M. Etcheverrigaray
Thank you for your review. Customer experience is essential for us, so we take your compliment with great pleasure
Have a wonderful day !
Homat team
Reply from Homat
Dear Mrs Sampaio
We're so glad to read your review ! The customer relation is the most important thing to us. Thank you !
Have a nice day,
Homat team
Amazing Service and Very Professional!
Service provided by Hotmat is simple, very professional and complete. They have everything that you need and they also are good at understanding the customer needs.
They know how to provide a reliable and good customer experience!
Myself and my family were very happy and satisfied!
I recommend! Thanks Veronique and all the Hotmat team!
20 January 2022
Reply from Homat
Dear M. Daniel
Thank your for your review with glowing endorsements and recommendation. We're really glad to read you ! As you've understood, the customer experience is at the heart of our concerns.
We wish you a great day !
Homat team
Excellent service
Excellent service, totally recommended. They are punctual, reliable and very transparent.
1 November 2021
Unprompted review
Reply from Homat
Dear M. Henao,
Thank you for your review. We're pleased to read that our furniture rental service has met your expectations. Welcome to France !
Have a nice day
Homat team
Delivery was made on time
Delivery was made on time, the quality of the furniture was excellent, every piece was clean and ready to use out of the box.
installation was quick and safe.
it is evident the company has a standard operating procedures in place.
customer service employees are professional and very well responsive.
nothing to complain about.
thanks and good job !!
20 January 2022
Reply from Homat
Dear M. Al Hamwi,
Thank you very much for your review. It is such a pleasure to read you when we focus all our efforts on our customers !
Thank you, have a wonderful day,
Homat team
Very good experience with Homat
12 January 2022
Reply from Homat
Dear M. Fouque,
Thank you for your review. We're pleased to read your good experience as an expat in France with us !
Have a nice day
Homat team
Fabulous 5-star service!
Veronique and Laurent provided a top service, very professional, responsive and super helpful. They go above and beyond for their clients. A real pleasure to use their services and I would highly recommend them.Thank you!
4 January 2022
Reply from Homat
Dear Mrs Porto Romano,
Thank you for your review. As you've understood, customer satisfaction is our top priority ! We're glad to read you
Have a nice day,
Homat Team
Excellent service!
Excellent service!
We had an outstanding experience with Homat. The delivery and pickup teams were super professional and friendly. They accomodated our timing constraints. The furniture itself was comfortable (bed and couch in particular - that's key!) and attractive (table, chairs), which makes you feel at home. And Valerie and Laurent are a pleasure to work with.
Highly recommended!
13 December 2021
Unprompted review
Reply from Homat
Dear M. Bolot,
Thank you very much for your review and recommendation. It is such a pleasure to read you when we focus all our efforts on our customers !
Thank you, have a wonderful day,
Homat team
Reply from Homat
Good morning,
Thank you for your review. We're pleased to read that our furniture rental service has met your expectations.
Have a nice day
Homat team
Great service
Great service, very accomodating to our needs.
Professional and friendly staff as well.
27 October 2021
Unprompted review
Reply from Homat
Good afternoon,
Thank you for your review. We're glad to read that your relocation to France, thanks to our service, answered your needs before your container delivery.
Have a nice day
Homat team
Super efficient with excellent service.
15 October 2021
Unprompted review
Reply from Homat
Good afternoon Matthew
Thank your for your review with glowing endorsements. We're really glad to read you !
Have a nice day
Homat team
Great experience
A great experience with this company. We are expats from the United States living in France and needed rental furniture to bridge us until our shipment arrived. Great customer service and good quality products. Would use this company again.
18 September 2021
Unprompted review
Reply from Homat
Dear Mrs Lee
We're so glad to read your review ! The customer relation is the most important thing to us. Thank you for your appreciation.
Have a nice day,
Homat team
Tres bon service
10 September 2021
Reply from Homat
Bonjour Madame Sireta
Nous vous remercions pour votre message.
Nous sommes ravis que notre service ait répondu aux attentes de vos clients expatriés.
Merci beaucoup, bonne journée,
Toute l'équipe Homat
Great service and support from all the HOMAT team
Great service and support from all the team, some of the furniture could have been checked before as we found some damage to the furniture but the management at Homat did offer to change it.
30 August 2021
Reply from Homat
Dear Mr Taboada,
Thank you very much for your review.
We take into account your advice and will double our efforts. We are always looking for improvement. Homat team is very pleased to see that you were satisfied with our service.
Thank you, have a wonderful day,
Homat team
Scheduling and delivery went very smooth
Scheduling and delivery went very smooth and accommodated the needed reschedule. Also delivery crew was very kind and went out of their way to help delivering an exceptional service (ie, language, speed, etc).
12 July 2021
Reply from Homat
Good morning sir,
I will let the team know about your satisfaction. We are extremeley pleased to hear that your experience with us went well. Thank you very much for your kind message. If you are happy, we are happy !
Have a wonderful time in France,
Excelent service
8 July 2021
Reply from Homat
Thank you very much ! We try our best to give customers the best service, so hearing that it was excellent is a successful accomplishment for our team.
Thank you and have a good day
great service
great service. we used HOMAT for our rental furniture while our own was being shipped from overseas and it was delivered and waiting when we arrived, and quickly removed on the day our own furniture arrived.
26 May 2021
Unprompted review
Reply from Homat
Good afternoon,
Thank you for your review. We're glad to read that your relocation to France began well thanks to our service !
Have a nice day,
Thank you!
I have no other word than thank you for your professionalism. We are amazing!
26 April 2021
Reply from Homat
Good morning
Thank you for your review and nice words ! We're happy that your relocation to France went good thanks to our service.
Have a nice day,
Very attentive to customer's needs!
Had a great experience with them. when I arrived at my house everything was already in place, like it was there forever. There were also a gift, very useful (great idea!). Great planning, furniture is solid, everything very clean and well taken care of, very comfortable. Veronique Eymard was very attentive all the time, they were flexible with my schedule because my move delivery changed two times with very short notice. Very very happy with their service!
14 April 2021
Unprompted review
Reply from Homat
Good afternoon
Thank you for your detailed review. Customer satisfaction is our driving force and we are very very happy to know that your relocation to France was smooth thanks to furniture rental.
Have a nice day,
Homat team
High quality service
High quality service, and high quality products - extremely happy
7 April 2021
Unprompted review
Reply from Homat
Good morning,
Thank you for your review. It's so nice to read that you're extremely happy !
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