BetWest Casino Reviews 

69
TrustScore 1.5 out of 5

1.6

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Rated 2 out of 5 stars

I ordered three items from this company, two arrived, one is nowhere to be seen. Selfie stick, turned up and seems as described. Super powerful torch turned up, but was a pocket torch with none... See more

Rated 1 out of 5 stars

Looks like a scam unfortunately, ordered a magnetic game via a facebook add 4th Nov, shipping updates show it coming from US and updated every few days, going through customs etc. cleared UK customs a... See more

Rated 1 out of 5 stars

Scam company. Ordered a magnetic game beginning of November, and have been getting endless emails with tracking that mean nothing. Apparently its stuck in Belfast, but I am in Lincoln!! I opened a c... See more

Rated 3 out of 5 stars

I was fully prepared to be asking my bank to claw my money back from this company based on these reviews. I couldnt believe I fell for the scam. However, my floating orb ball things actually turned up... See more

Company details

  1. Clothing Shop

Written by the company

BetWest Casino is an online gaming platform focused on delivering a modern and accessible casino experience for players interested in slots, live casino entertainment, table games, and promotional offers. The platform combines a user-friendly interface with fast navigation, secure payment solutions, and compatibility across desktop and mobile devices. Players can explore a wide variety of entertainment options, including video slots, live Blackjack, Roulette, Poker-style games, and other popular casino categories from internationally recognized software providers. BetWest Casino also highlights ongoing bonuses, loyalty features, and account management tools designed to improve the overall player experience. The platform supports multiple payment methods and aims to provide smooth registration, quick transactions, and responsive customer assistance. BetWest Casino continues to expand its gaming selection and platform features to meet the expectations of modern online casino users.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.6

All reviews

(69)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Lead to believe this was an American…

Lead to believe this was an American firm ,it is not ,they are scammers don’t buy anything ,my item is still in the states 10days after ordering.the wording on the alleged tracking is not what we would say . Contacting my bank after 30 days to see what they can do .BE WARNED DONT TOUCH WITH A BARGE POLE

16 November 2023
Unprompted review
Rated 1 out of 5 stars

stay away ,scammers !!

stay away ,scammers !!! over charge your payment method ,contacted them ,told me it was a system error , clearly had this problem for a while ,according to the reviews , dont expect the goods or refund anytime soon

25 November 2023
Unprompted review
Rated 1 out of 5 stars

Waiting , is it a scam

My order appears to have come to a standstill, supposedly at UK customs, after 4 tracking up dates. I can't get a response from company, my payment went through 2nd Nov. Think it may be a scam

21 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam! Wish I had read the reviews and trusted…

Wish I had read the reviews and trusted my instinct not to order from an Instagram advert.

Ordered an orb yesterday and was also overcharged using my debit card. Emailed them immediately to query it and did receive a response (which was I wasn't expecting to be honest!).

They have stated there is a problem with my order and that was it. I emailed back to say please cancel and refund immediately but this email keeps failing to send to them. I will be contacting my bank!

18 November 2023
Unprompted review
Rated 1 out of 5 stars

Flying Orbs!

Flying Orbs!! This is surely a scam. I ordered 10 days ago and have emailed them several times receiving the same robotic reply every time. The tracking details on the original invoice state that the product (flying orbs) is stuck in USA. (The original advert stated they are in London). They sent another tracking link which states that the order is in China!!!
I wanted this for my grandson's birthday, which won't happen now.
Shameless scammers....makes my blood boil.
Ps this ad was on Facebook....beware Facebook ads

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Do Not Buy these Orbs

I like many others purchased 2 of these flying orbs in October only just received them! What a pile of rubbish from China! No proper instructions how to work them. - a tiny usb included which doesn’t even fit where it’s supposed to and I can’t find out how they work! I’m 76 and wanted them for a present for my 5 yr old grandson. I want to return them for a refund, does anyone know where to start with this one?

11 November 2023
Unprompted review
Rated 1 out of 5 stars

Never buy from this company

Never buy from this company. Took more than they should from my PayPal account. Took one month for them to arrive and when they did they were damaged due to very bad packaging and didn’t work. Said they came from America on tracking but clearly not an American company.

Been trying to get a refund but they will not play ball!

Please don’t be tempted as they are very dodgy!!

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Be careful of this company

I purchased 2 flying orbs at the beginning of October, instead of debiting my account 17.98 they took 22.03 and I still haven't received them. All eleven tracking emails I have received show nothing. Out of desperation last week I instigated a fraud investigation with my bank and also emailed and demanded a refund ( address at the bottom of the original order confirmation email). Yesterday to my amazement the refund was in my account. I've given 1 star because of all the hassle and upset this company caused but I suppose I could have given 5 because at least I did get my money back.

5 November 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE Ordered flying orb spinners on…

BEWARE Ordered flying orb spinners on 1st October. Overcharged on my credit card, no product arrived, no order acknowledgement. When I did get reply to my complaint was asked to send order number and tracking number so they could investigate. No such information provided. Seem to go around in circles.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Title not printable

Ordered hover balls for my Grandchildren on the 3rd October. No email received to acknowledge my order and it's now the 26th October and I don't think I am going to get them. Not been able to find any contact details.
I hope they burn in hell, bloody scammers

3 October 2023
Unprompted review
Rated 1 out of 5 stars

Total scam company which is being…

Total scam company which is being supported by PayPal. Order toys for the children and was immediately overcharged on my PayPal account...reported to PayPal they had no reply in resolution centre from company but just sent me a final judgement in favour of the scammers..... absolutely disgusted so much for buyers protection... protection for the low life's !!!

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Ordered from what stated was a UK company...still.waiting on item 3 weeks on. Not worth the hassle!
Ordered on 7th Oct...now 18th Nov and still no sign of my order!

7 October 2023
Unprompted review
Rated 1 out of 5 stars

Never use this company

Never use this company , took extra money than they should have . The name of Journalisth came up on my credit card statement.Goggled this company as did the credit card company and it doesn’t exist. It is now being treated as fraud

20 October 2023
Unprompted review
Rated 1 out of 5 stars

scammers don't use

I have an other for extra off on next payment but haven't received first item yet, not holding my breath but was a christmas present so have time but don't think it will come

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Automatic rip off

Had to put the item in the cart before I could find out the shipping fee. To dear to ship so I logged out. Email within 5 minutes to offer 25% discount so I went ahead. Paid through PayPal but charged stg 2.30 more than the order confirmation. Replied to the order confirmation and told them to cancel the order and refund my money, or I would escalate to PayPal. As per other replies got the bot reply but if you click on the relevant link that opens up re overcharge you get an instant response about a system error and the overcharge will be refunded in 3 to 7 days. Thought it sounded a bit familiar. Old email shows the same problem with the same company, although I did get refunded last time.
Company apparently in UK, only reason I ordered from Ireland, but goods ship from USA, and chat bot has a Chinese accent. The overcharge seems to be an automatic deliberate policy, and if you don't notice then they get away with it.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Avoid!!!!!

Avoid!!!!!! I don't even give them 1 *!!!! Overcharged for item, item not arrived, unable to contact, no refund!!! Wish I'd read reviews first - Expensive lesson learnt!!!!

7 October 2023
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE...

BUYER BEWARE...
wish I had read this before. I also got overcharged by this company. Still waiting for the product. Having read these reviews it probably won't turn up. I doubt I will get a refund for the overcharge, of for the product if it never arrives.

1 October 2023
Unprompted review

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