After owning a Delonghi Electra Explore for 4 years which started leaking I wanted to move to the latte go milk containers as they are so much easier to clean. Some Youtubers had commented about the "... See more

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The delivery was extremely quick and the fan is ideal. It doesn't feel like warm air being blown around it feels like a breeze and it can be felt on high at quite a distance. Very satisfied to use... See more
We spent a while researching air purfiers and decided to buy the Philips 600i model especially as it had good reviews and we only need to change the filter every 12 months. It arrived within 48 hours... See more
I have been a loyal Philips customer for 10-20 years and for as far back as I can remember, I love & look forward to the 50% birthday deals every year. This year, I was shocked to learn that household... See more
Company details
About Philips Home Appliances
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Philips Home Appliances is operated by Versuni, an independent company and trademark licensee of the Philips brand for domestic appliances.
Versuni is separate from Koninklijke Philips N.V. (Royal Philips). Reviews on this page reflect customer experiences with Philips Home Appliances products and customer service provided by Versuni, not other Philips businesses or product categories.
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Netherlands
- home-appliances.philips
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Excellent value compared to resellers,
Excellent value compared to resellers,
Perfect fit for appliance.
May use AI-assist with repliesRead more
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I have not received my package, although I have paid for it the full price, a bad and incompetent delivery service

Reply from Philips Home Appliances
Very happy with the product
I used the remote straight away
I used the remote straight away, I was concerned it might not , but it did .
Good service
Good service. Both items for my coffee machine delivered within a week. Thank you.
table fan premium black
ordered table fan premium black , arrived very quickly , fan is really nice for the bedroom , hardly makes any noise , good value got 15% off .
No problem ordering on line
No problem ordering on line. Delivery was on time. And item I bought is of good quality and excellent performance.
Accidentally broke milk holder
Accidentally broke milk holder. Ordering was slightly difficult and inputting delivery address. But once ordered service was good received within a couple of days
This was a delivery problem
This was a delivery problem. The delivery guy did not deliver to my house despite the fact I had builders our front they delivered to next door but just left it on the doorstep without rining the bell. The iron however is fabuloys, perfect - exactly what I wanted. My boyfriend is bringeven ing his ironing over as he loves using it

Reply from Philips Home Appliances
Very done
Very done. I recommend you. Thank you. Delivery was on time; the goods were well packaged and safe.
Placed order online for Iron knowing…
Placed order online for Iron knowing ots Phillips, must be good
Iron is First class has everything what generally we need
Best product
Table Fan 3000 Series
Excellent 3000 little fan, great for my kids at night, very quiet and effective.
Best quality ,fast delivery
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