HomeCooks Reviews 

341
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the high quality of ingredients, and the incredible convenience of having ready-to-eat dishes that easily save valuable time during hectic weeks. Many people especially love how the clever packaging keeps individual food components neatly separated so everything stays fresh, well-structured, and appetizing. However, some customers also noted occasional practical issues regarding packaging leaks and unexpected sauce spills during delivery transit. Some reviewers were not entirely happy with the portion sizes, feeling they were a bit too small or that the menu variety could use expanded options.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the meals are delicious and feature... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, fresh ingredients,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that boxes consistently arrive on time and... See more

User experience

Customers report positive experiences with user_experience, highlighting how effortless it is to navigate the... See more

Service

Customers consistently note positive experiences with service, highlighting amazing meal taste, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... See more

Company replied

Rated 4 out of 5 stars

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... See more

Company replied

Rated 5 out of 5 stars

I like the way the driver, Ramel brings my package downstairs into the basement, as have mobility issues and got stressed once when a different driver left the heavy food box upstairs. Also Octavian... See more

Company replied

Rated 5 out of 5 stars

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... See more

Company replied


Company details

  1. #31 of 42 best companies in Meal Delivery
  2. #2 of 3 best companies in Meal Takeaway

Written by the company

About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(341)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic. Had 3 boxes so far with 30 meals. The taste, quality and selection is fantastic, highly recommended!

13 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Adam,

Thank you so much for the kind review, and glad we've delivered consistently across all three boxes!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Food that I like

Food that I like, portion size is good, taste and flavours are good also, perhaps a little more spice, but I can add that myself, overall satisfied.

13 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Roger,

Thank you so much for the kind review! Glad the meals, portions, and flavours are landing well, and thanks for the feedback on the spice level, we'll pass it on to the chefs.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Love it!

Great selection, amazing, healthy dishes!

13 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Sameer,

Thank you so much for the kind review! Really glad the selection and dishes are landing well.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars
HomeCooks logo

Reply from HomeCooks

Hi Phoebe,

Thank you so much for the kind review! Hope the meals live up to the anticipation once they arrive.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Recommend!

So far, amazing. Delicious meals and easy system for ordering and delivery.

12 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Hannah,

Thank you so much for the kind review! Really glad the meals and ordering system are landing well.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

First time ordering very easy site to…

First time ordering very easy site to navigate and wonderful menu.

12 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Victoria,

Thank you so much for the kind review, and welcome to HomeCooks! Hope the meals live up to the menu when they arrive.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Amazong taste and service !

These meals taste amazing and the quality of service you receive is second to none !
Highly recommend !

12 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Dan,

Thank you so much for the kind review! Really glad the meals and service are landing well.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Lovely jubly

Lovely jubly

11 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Sean,

Thanks so much for the kind review!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Excellent dishes

Excellent dishes, excellent choices

11 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Becky,

Thank you so much for the kind review!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

It was really easy to order

It was really easy to order, I'm drooling over waiting until Friday for the delivery.

11 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Max,

Thank you for the review, glad the ordering process was smooth!

Hope Friday's delivery lives up to the anticipation. Enjoy!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Good quality meals

Good quality meals. Tasty and nutritious. I needed customer service support and they were very helpful

11 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Chrissie,

Thank you so much for the kind review! Really glad the meals are landing well and that customer service was there when you needed it.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

So far I’m really enjoying the meals…

So far I’m really enjoying the meals but the second choices came so quickly I didn’t have the chance to make changes.

10 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Judith,

Thank you for the review, really glad the meals are landing well.

On the second delivery timing: fair point, the standard schedule is weekly which can feel quick between the first two boxes. You can log into your account at any point to skip weeks, pause, or set a longer frequency, please drop us a message at support@homecooks.app if you'd like help setting that up.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 1 out of 5 stars

Horrible food taste & quality

Nothing about this company is reliable / genuine. I subscribed for a box to give it a try, I have not enjoyed one meal at all. The presentation of all the food looks atrocious, the portions are ridiculously small, the sides that are paired with the food do not make sense. I've tried 3 different meals so far, and all have been horrible to the point i've just dumped them. I've let my friends taste them as well and they found the taste appalling. I do not understand the positive reviews.

10 August 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi,

Thank you for the feedback, and sorry to hear the meals didn't meet your expectations. Please drop us a message at support@homecooks.app if you'd like us to look into your account.

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Good food cooked by chefs

I have been recieving Home Cooks meals for a number of weeks now. All the meals have been very tasty and i love that the different parts of the meal are in different compartments and not lumped together as with other companies I have tried. I have frozen the meals and kept them on the fridge both ways have cooked well. Communicatiin is also very good, any email I have sent to the company has been answered quickly and concerns dealt with efficiently. Highly recommend this company

10 August 2026
HomeCooks logo

Reply from HomeCooks

Hi,

Thank you so much for the thoughtful review! Really glad the meals, the compartmentalised trays, and the flexibility of freezing or fridge storage are all landing well. And thanks for the kind words on the customer service too.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Good service

Good service offered

10 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Ruth,

Thank you so much for the kind review!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 4 out of 5 stars

Having tried several meal prep options

Having tried several meal prep options, Homecooks is delivery the one which has the tastiest meals. Have had one issue where the website didn't save my meals one week however that has been the only issue. Otherwise the meals are delivered promptly and there is a great selection.

10 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Kevin,

Thank you so much for the review, and lovely to hear we've come out on top for taste against the alternatives you've tried.

On the meal-saving glitch: fair point and honest feedback, it's been flagged to our dev team and they're working on it.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

The food was all very tasty

The food was all very tasty, delivery no problems. I would definitely recommend

10 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Deborah,

Thank you so much for the kind review, really glad the food and delivery landed well!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Healthy prepared meals to your door

Homecooks has a wide range of healthy freshly prepared meals. Easy to warm up and keto friendly. Customer service is also top!

9 August 2026
HomeCooks logo

Reply from HomeCooks

Hi Chris,

Thank you so much for the kind review! Really glad the variety and convenience are landing well, and the customer service too.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

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