Home Surveying Reviews 

165
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers frequently praise the highly professional and exceptionally thorough staff for delivering clear, detailed property surveys that greatly assist with successful house purchases. People also highlight the impressively fast response times, friendly ongoing communication, and remarkably reasonable pricing that make arranging everything completely seamless and stress-free. However, some customers also noted a few occasional negative issues involving evaluation inaccuracies, missing criteria details, or frustratingly unhelpful staff interactions. A few reviewers experienced quite noticeable delays in receiving their completed documents or encountered frustrating communication difficulties when requesting specific modifications.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient communication and prompt report delivery.... See more

Staff

People report positive experiences with staff, highlighting their professionalism, reliability, and... See more

Response time

Customers consistently note positive experiences with response_time, praising the impressive and pain-free... See more

Price

Reviewers highlight positive aspects of price, noting that surveys are very reasonably priced and more than... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process is quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good enough for what we needed and a competitive price. Quick response to emails. Bit of a copy & paste job on the report, as it was clear in places there were words/phrases that should’ve been... See more

Rated 5 out of 5 stars

I was really pleased with the service from Matt. Organisation and communication prior to the survey was great and the report was completed very promptly. It was very thorough and helpful and allowed m... See more

Rated 5 out of 5 stars

Highly recommend Matty - got in touch with us on the day of the survey and followed up very promptly with the final report which was very detailed and comprehensive. Identified many issues we did not... See more


Company details

  1. Chartered Surveyor

Written by the company

A property survey should be a priority when purchasing or selling a home. Home Surveying is a Royal Institution of Chartered Surveyors (RICS) regulated service offering comprehensive property survey services with a customer-first approach.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

165 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(165)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication with Mark .

Excellent communication with Mark the surveyor prior to survey and after completion.
The information provided on the property was simplified with photographs of areas where problems existed or needed to be checked in future for our benefit.All in all very happy with service and would highly recommend,Thank You.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Very quick yet very thorough report…

Very quick yet very thorough report with good photo evidence. Surveyor called me while at the property to check I had no concerns or things I wanted them to check so I can't fault the service in any way! I would definitely use them again!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Level 2 survey

Excellent communication with the surveyor, very friendly service. Gary went over and above to support our next house move. Speedy return of the report that was written in plain English and easy to understand. Would definitely recommend.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and knowledgeable

I really recommend these guys, Andy was great. They came in by far the cheapest surveyor. They did not skimp on anything either.
Very thoughtful report and they kept me in the loop via email and via phone calls.

I cannot recommend them enough honestly.

Andy and the other Andy who actually visited the property were both very pleasant and respectful can't praise enough. They did a scrupulous survey didn't miss a beat. In the end we didn't buy the property and in a good way it's all thanks to Andy, saved us a LOT of money down the road if we went ahead.

Report came quickly in a pdf via email. Many photos with explanations under each. Great.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Surveyor was great.

Surveyor was great called the morning of the visit to confirm anything we wanted him to look at especially. Then called as soon as completed to give a run down, then the report arrived the next morning.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and reasonabled pricing

Efficient and reasonabled pricing. Surprised by how quickly they got back to me and completed the job in a week. Highly recommend if on a budget and transparent fee structure needed.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

The team was very helpful

The team was very helpful, report was done very fast. Umar went out of his way to explain everything that came up in the report as well. Highly recommended!

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. All staff involved with our survey were great! I enquired on a Tuesday and the survey was done by the Friday. Great communication too. 100% recommend and will be recommending to people going forward. Thank you so much for all your help with our property survey. We’re first time buyers and you added another easy and pleasant experience to our already easy and pleasant experience!

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing job, from start to finish. Really quick booking and very well priced compared to others we quoted from, would recommend 10/10

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service
The Company were timely and prompt with making initial contact with quotes.
Then following this up with a fast turnaround time.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Informative Survey

The whole experience using this company was excellent from start to finish.
Spoke to Andy first who I booked the survey with.
Mark who completed the survey was thorough. He called me before he completed the survey to see if I had any particular concerns and even took a call from me during the survey, as I had thought of another thing for him to check and he was very friendly and accommodating to my request.
Mark called me later on after the survey and he had written up the report.
He explained the main points he had raised in the report and his recommendations to me.
Very pleased with the service and a reasonable price too.
Will definitely recommend and use again, although the move is to my forever home so will hopefully not need their services again!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Level 2 survey report

I can not fault this experience. I had Mark complete my survey and he was so helpful and I could not complain with their service. Unfortunately they do have to be the bearer of bad news and this was the case for me. Their report is making me decide if I want to continue with the purchase as it did bring up a number of issues. I also wish I’d have gone for the more extensive report but I would definitely recommend them as a surveying company

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Level 2 - Survey Report - Matty

Matty, my surveyor, delivered an exceptional level of service during the survey of my selected property. The inspection was comprehensive, supported by detailed photographs, and the level 2 report provided thorough insights. Despite the survey being conducted on a Thursday before a bank holiday weekend, I promptly received a copy of the report, even though it fell during the holiday period. From beginning to end, I have only positive feedback regarding the service. Moving forward, I intend to engage this company for any future surveys.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Andy was very professional and…

Andy was very professional and approachable. He took the time to answer our queries. The turn around on the survey was very quick and we were impressed with the depth and quality of the report. Also significantly more reasonable than other quotes. Will be recommending!

21 March 2024
Unprompted review
Rated 4 out of 5 stars

Almost 5 stars

Would have been 5 stars had the original survey not been cancelled without my knowledge .Survey was rearranged and comprehensive level 2 report received within 24 hours. Would still recommend.

27 March 2024
Unprompted review

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