Disney Reviews 13

TrustScore 2.5 out of 5

2.4

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Company details

  1. TV shop
  2. Amusement Centre
  3. Entertainer
  4. Toy shop

Information provided by various external sources

Disney.fr vous propose des films, des jeux, des musiques, des spectacles, des voyages, des promotions Disney Store et Disney XD, le site le plus magique pour les familles et les fans de tous les âges.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor service and instructions

The app is terrible. The instructions do not exist and they can’t you to figure out their complicated system. I tried 6 times to cancel the account and there 6 digit code did not work. Finding a phone number for them is nearly impossible. When I got it from google I got a service agent that did not speak English. Leaves me with a bad taste about this company

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Why so much DEI??

Why so much DEI??

You are in the entertainment business
NOT political policies.

Sorry. No longer subscribe.

Please get back to entertainment.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Not the experience I had in Florida

Not the experience I had in Florida. Are there twice once in Ratatouille and then in a 45€ buffer place - the food was ridiculously over priced and terrible. Big thunder mountain was closed not indicated at the time of booking. Ride time estimate clock was 50-70% under the queue times. New fast pass system clearly defined for people with money to feel even more superior than they did before coming in. A grubby experience.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Kirsty

Due to personal reasons I had to call Euro Disney Customer Support. I spoke to an employee called Kirsty (part of the Standard Line Team). She was exceptional. Caring, understanding and helped make our dreams a reality. Thank you Kirsty - you are a credit to Disney.

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Hey Disney,

Hey Disney,

I waited so long for your online streaming service - when I finally wanted to purchase it and take your special offer, it was not possible to pay at all (not with paypal nor with credit card)
Waiting 30 min in a call so you can just hang up and getting the info over your live chat, that my problem was forwarded and I will receive an email in 5-10 days is not acceptable.
I get that you have a ton of work to do - but not even giving me the chance for the special offer any more is sad.
Treating your customers and fans like that is not cool.

24 March 2020
Unprompted review
Show reviews in all languages. (13 reviews)

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