Every Question I had was answered straight away, even my concerns and whilst I was waiting for my fit to fly note I contacted them through an online portal and that too was done smoothly and my fit to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very quick service - I actually read the title wrong and was given the wrong certificate. I emailed to explain my mistake and they re done my assessment and fit to fly certificate the same day. So hap... See more
The kit I ordered said it would just need blood collecting from my finger. When it turned up it was actually an intravenous one. I therefore had to organise and pay for a private blood test. They d... See more
Great service arranging PCR test at home via courier in NW London and following up regarding a few queries I had. Results received within time stated. Had also used earlier and arranged a last minute... See more
Company details
- #10 of 12 best companies in Medical Laboratory
Written by the company
Our aim is to offer you with the fast, convenient and affordable way to access the same accredited laboratory that your doctor uses. All abnormal results are commented by our experienced UK registered doctors who are happy to answer the queries you may have once you receive the result.
Contact info
United Kingdom
- home2lab.co.uk
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Takes your money but doesn't deliver!
Took my money but never provided the letter!
Paid at 11:30 am, chased after 7pm and was told that it's same day (within 24 hour time frame) so not same day... but it would be with me within a couple of hours. Next day still nothing. After 24 hours still nothing! Chased and told 'sending now' still nothing. So told him I want a refund and he ghosted me! Had to get my bank to refund me.
16 January 2025
got it in right time
13 December 2024
Good and fast
12 December 2024
Great experience
Great experience, very helpful and fast service.
The doctors are amazing and caring.
9 December 2024
Had to wait over 24 hours for a sick…
Had to wait over 24 hours for a sick note. No contact number available to speak to anyone. Content of the sick note once received not comprehensive.
12 December 2024
Great service
Great service. Received my letter in a few hours, no issues at all and would use again! Thank you.
6 December 2024
You have made it on the correct time…
You have made it on the correct time with honesty and integrity for what I have requested
6 December 2024
Unprompted review
Certificate was sent to me within hours…
Certificate was sent to me within hours and the Drs email was personalised and very helpful. Would recommend service!
9 November 2024
Unprompted review
Excellent.
Excellent.
Professional service, they are working on a high standard. After Sale service was also outstanding.
30 September 2024
Unprompted review
They helped me promptly and efficiently…
They helped me promptly and efficiently during a very difficult time!
10 October 2024
the promptness of my request
7 July 2024
Sick note
I was applying for sick note for my fiancé. Emails didn’t come straight away, but after few hours.Sick note was put on next day at 12, when I spend extra to be same day. So paying £66 pound for same day is scam. Chat communication is bad, and the agent was rude, and unhelpful.
11 October 2024
Unprompted review
Needed a fit to fly certificate due to…
Needed a fit to fly certificate due to pregnancy, paid for the express certificate. Fantastic service, came back with 2 hours. Would use again.
28 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.