HomeandGarden Reviews 

35
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Beware the need for returns. Ordered a clothes horse via amazon. Too big for the intended space. The company want the large package transported to a post office and posted back to them, all at my expe... See more

Rated 1 out of 5 stars

Ordered a used laptop which was advertised as Grade A condition. The item arrived quicker than expected, which was a bonus [hence the one star instead of none]. The laptop was heavily scrat... See more

Rated 5 out of 5 stars

I am so please with my purchase from homeandgarden of an Ipad air. Description said A- but I can't seen ANY signs of ware or tear anywhere. Received next day delivery, received text and email with del... See more

Rated 1 out of 5 stars

Was told that my order had been cancelled on the online message service. I was really, really impressed by the service and even reviewed it as excellent. I was expecting a refund on a product I wrongl... See more

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1.4

Bad

TrustScore 1.5 out of 5

35 reviews

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1.4

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(35)

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Rated 1 out of 5 stars

Beware the need for returns

Beware the need for returns. Ordered a clothes horse via amazon. Too big for the intended space. The company want the large package transported to a post office and posted back to them, all at my expense.

8 November 2023
Unprompted review
Rated 4 out of 5 stars

Very good

We ordered some 2 x Beats Headphones, they arrived and one did not work. They were very helpful in sending the replacement and could not have done more to help. Thanks

26 November 2016
Unprompted review
Rated 1 out of 5 stars

Oh dear...

Ordered a used laptop which was advertised as Grade A condition.

The item arrived quicker than expected, which was a bonus [hence the one star instead of none].

The laptop was heavily scratched - more like Grade B condition in my opinion. The laptop was missing its operating software and therefore it would not boot up!! The lad who took my call was unapologetic and very matter of fact about the next steps. When asked if they could send a replacement - the answer was "No".

All very frustrating and time consuming. I'm still waiting for the return of the laptop. It's been over a week now since I ordered the laptop and there's no sign of matters ending soon :(

6 June 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I've ordered a PS4 console via Rakuten.com. Very happy with a speedy delivery( ordered on Friday, received Monday morning even with 5working days free delivery) and a perfect condition of the item. Kudos to Home and Garden and the guys from DPD delivery.

17 April 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Ordered a TV, didn't pay for next day delivery but it arrived less than 24 hours later! Excellent service, best tracking system , tv is great. Will definitely be ordering from you again & again! Thank you

11 April 2016
Unprompted review
Rated 5 out of 5 stars

Perfect

Delivered when they said, product is as described, not much more to say.

9 April 2016
Unprompted review
Rated 5 out of 5 stars

Samsung Tablet

I was very wary when ordering my tablet as the price was so much less than anywhere else. I was informed over the telephone that this item was new but box had been opened and re-sealed. Delivery was so quick - it arrived next day. Unfortunately there were no instructions in box and as I am a "silver surfer" hadn't a clue what to do to get the tablet working. Luckily my 8 year old Grandson came to the rescue and had it up and running in 5 mins. and everything is working well. I am very pleased with this item and enjoying "playing" with it. I would recommend your site to anyone. Thankyou.

5 March 2016
Unprompted review
Rated 5 out of 5 stars

Viva Airfryer

fantastic service from home and garden bought the viva airfryer very impressed easy to clean makes fantastic chips and i was able to cook sausages without making a mess of my cooker and no smells in the kitchen its a great buy

21 January 2016
Unprompted review
Rated 3 out of 5 stars

Faulty item

I bought an iPod classic for my boyfriend as a Christmas present in November. I turned it on after I received it and it seemed to work fine so put it back in its box and wrapped it up ready for Christmas. I give it to him and we found it wouldn't charge! Unfortunately I missed the 30 day warranty due to not finding out until Christmas that I had been given a faulty iPod. Really really disappointed! I emailed them with strong hope that they would have some Christmas spirit and get it fixed for me as it was them who sent the item faulty in the first place. But no such luck!
I now have to pay them even more money to fix it for me!!

However I cannot fault them on their delivery speed and communication.

UPDATE: just heard from them after sending it off - they said there was a mistake with my account and are refunding me the money I've paid to have it looked at! Brilliant!

Will update again once I have it back!

8 January 2016
Unprompted review
Rated 1 out of 5 stars

£114 cancelled delivery not cancelled, delivered onto the floor outside..

Was told that my order had been cancelled on the online message service. I was really, really impressed by the service and even reviewed it as excellent. I was expecting a refund on a product I wrongly ordered. How wrong could I be. The refund didn't arrive but the product did 6 days later, left by 'Hermes' outside, on the floor by the kitchen door in atrocious weather...£114 product left outside! I emailed Home and Garden as it appears nobody works weekends. Am awaiting a reply but now have to go into the process of returning the item. The very thing I was trying to avoid when I contacted them so quickly after realising my mistake and which appeared to have been dealt with so efficiently...makes you wonder given that they still have my £114 and I have to wait until they receive it after I return it...during the Xmas delivery period...

13 December 2015
Unprompted review
Rated 5 out of 5 stars

microsoft headset

this product was sold with a "damaged" packet and was therefore quite a bargain - but it worked very well and came very quickly - so the "damage" was superficial. Very pleased that the company didn't just chuck the product but sold it on to me! Highly sustainable!

17 November 2015
Unprompted review

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