While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Australia's leading online retailer for furniture, decor, kids toys, mattresses and more at everyday low prices. Family owned and ran in Melbourne. Buy now, pay later interest free payment options available including AfterPay, ZipPay and OxiPay.
Have purchased a few times off this company. Recent purchase was not what was described on the website. I emailed them pictures and was told ‘ photos on the website are for illustration purposes only ‘ .. even saying that the description stated a colour which it was not. I have asked for a label to return the item and still waiting on a response.
So please be careful ordering if that’s their response to getting wrong items.
I bought a coffee machine that never arrived.
I tried contacting them via email, phone and Facebook messenger..
No reply....
Now I am talking to my bank to dispute the transaction...
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
