ebonium limited (HomeandOfficeFurniture.co.uk) Reviews 

1
TrustScore 3.5 out of 5

3.6

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Company details

  1. Office Furniture Shop

Written by the company

Home and Office Furniture is the new online name of ebonium limited. We moved on from our old website bisleydirect.co.uk last year so we can focus on providing home and office storage solutions focussed on customers needs so that the whole process is stress free and positive. Our aim is to ensure we serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1 review

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3.6

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(1)

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Rated 4 out of 5 stars

Good product, customer service can be improved.

I originally gave this company a 1 star due to poor customer service.

They have since come back to me and provided the correct information (albeit 4 months later) & no additional accessories are required!

The product is good and sturdy, delivery drivers were great but the customer service can be improved by understanding customer queries & asking more questions, instead of no response.

12 October 2022
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