I ordered an item from here which was severely delayed due to the issues in the strait of Hormuz. As soon as there was an issue, Homearama called me (!) and followed up with personal emails from a rea... See more
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Review summary
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Beautifully packaged elk advent calendar sent to my grandson who loves it's unique simplicity. Huge hit for a 16 year old ! It arrived on time and the little elk and tree well protected in their box... See more
Company replied
Easy to order and quick delivery. When we had an issue with our item being faulty, homearama were responsive and quick to address it, sending a replacement that they tested before sending to ensure i... See more
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I wanted some items which were not in stock, and pre ordered them. I had an email to check that I knew there’d be a wait, and was kept informed about the lead time, until my order was completed. Excel... See more
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Company details
- #115 of 239 best companies in Homewares Shop
Information provided by various external sources
homeArama | FREE STANDARD UK Delivery | Gifts & Homewares With A Difference | Official Stockist Elephant Parade & Pappelina
Contact info
OX18 2AN, Bampton, United Kingdom
- homearama.co.uk
4.7
Excellent
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Love my new backgammon board!
Saw a great deal on a colourful backgammon board, ordered and it was delivered very quickly. Love the board so all good. Would definitely buy from them again.
31 October 2025
Reply from homeArama
Hi Deborah
Glad you love the Remember backgammon board, it certainly brings colour to the game! We do try to regularly put out some great offers so please do keep an eye on the site and we look forward to welcoming you back soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Beautiful houses/church
Beautiful houses/church, they arrived in good time & packed really well.
3 November 2025
Reply from homeArama
Hi Tracey
We are so pleased you love the Rader items, they are fast becoming one of favourites and we love the delicate details they contain. Packing such delicate items is always a challenge so very pleased they reached you safely.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Perfect gift for a teenager
Beautifully packaged elk advent calendar sent to my grandson who loves it's unique simplicity.
Huge hit for a 16 year old !
It arrived on time and the little elk and tree well protected in their box.
3 November 2025
Reply from homeArama
Hi Freda
We are so pleased not just you but also your 16 year old grandson loves the Elk Advent Calendar from Philippi. You are spot-on it's in its very unique simplicity that it scores the points. We love it too and are convinced it will become one of our bestsellers.
Have a great week and we look forward to welcoming you back soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
The excellent service and was impressed…
The excellent service and was impressed with the level communication and customer service at each stage of the order.
I am looking forward to future purchases.
30 October 2025
Reply from homeArama
Hi Paul
Thank you so much for your appreciation, it's especially important right now as, quite honestly, we have had a challenging time in recent weeks bringing Elephants in from the EU warehouse in a timely manner so it's great to know we kept you both up to speed and happy :-). We always get there in the end!!!
Don't forget to make sure your Beauty In The City Elephant is facing a door or window to ensure that luck and fortune is bought into your home.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Very happy customer
Very good product great price and delivered on time 10/10 from me and will be more orders soon
30 October 2025
Reply from homeArama
Hey John
Thanks so much, your kind words really mean a lot to us especially as, to be honest, we have had some recent issues getting stock in time from the Central Warehouse. Everyone needs a little cheering up sometimes and you have provided it :-). Thanks too for supporting Elephant Parade and buying so many during the year, its great we have so many loyal devotees out there. Dont forget to always have Helena pointing toward a door or window to bring good luck into the house!
Look forward to welcoming you back soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Excellent customer service
Excellent customer service, had an issue with my order which was dealt with promptly.
22 October 2025
Reply from homeArama
Hi Natalie
Thanks for the kind words but, more importantly, thanks so, so much for being a customer and supporting Elephant Parade since 2018! Thank you :-). We are not sure if you give them as gifts or keep them for show but your current selection of Amethyst, Ms. Stripey and Peony Lover would certainly look amazing if displayed together! Of course they also make great gifts!
We look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Very poor delivery
Very poor delivery. The 2-3 day delivery did not happen and it was only after chasing and speaking to the store I was told they had delays with ordering. They did then address the issue as it was a gift needed for a specific date and the item arrived but it was three weeks. I feel I could have at least been notified of the delay or refunded the shipping costs.
16 October 2025
Reply from homeArama
Hi Judith,
Thank you for your message. I’ve looked into your order and am truly sorry that your experience didn’t meet expectations.
Since Brexit, Elephant Parade stock has been centralised in Europe, with weekly deliveries arriving in the UK. Because of this, we no longer quote specific delivery days but instead ask customers to let us know if an item is required by a particular date. Unfortunately, your order comments were left blank, so the team weren’t initially aware of any deadline. (We’re now reviewing how we can make that message clearer.)
That said, having confirmed a dispatch date of 10/10, we should absolutely have informed you of the further delay to 16/10. Although the team upgraded your delivery to a next-day service at our cost, we recognise that better communication was needed, and I make no excuse for that.
The team have been made aware, and I’ve arranged a refund of your delivery charge.
Kind regards,
Mike
Managing Director
Prompt delivery and beautiful teapot!
20 October 2025
Reply from homeArama
Hi Carol
We are so pleased you love your new Bredemeijer Xilin teapot and table trivet! They really are beautifully made and a pleasure to look at. Please do remember to lightly rub cast iron areas with a little olive oil, or similar oil, to keep the teapot looking as beautiful as the day it was made :-)
We hope to welcome you back soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
It took months to get the advertised…
It took months to get the advertised product. Many phone calls and poor comunication in responces.
14 October 2025
Reply from homeArama
Dear Ralph
First my thanks for your wonderful Bredemeijer order and I trust the products are living up to expectations. Second my sincerest apologies for the long delivery and our apparent lack of communication. The delivery period caught us by surprise too, the shipment was delayed from the Far East by factors beyond our control but, of course, we should have kept you fully informed. As you will see from our reviews our communication levels are normally very good, I can only again apologise that we clearly fell short on this occasion. If you would like to share more detailed information with me so I can look into matters further please do, customers are our life blood and service levels therefore key to us. My email can be found under our contact details on the website.
With kindest regards and I do hope, despite this experience, that we will welcome you back soon
Mike
Mike M
Managing Director
Great communication and customer…
Great communication and customer service!
Thank you
30 September 2025
Reply from homeArama
Hi Irina
Whilst we are of course sorry the colour didn't work out for you and you returned the Elvang scarf to us it is great to know our communication and customer service still stands out! Thank you for the kind review and we hope to see you again soon :-)
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Very nice way to shop and the quality…
Very nice way to shop and the quality of the paint is very good all in all excellent
6 October 2025
Reply from homeArama
Hi Stephen
We are so glad you found shopping with us a pleasant experience and that you love the quality of the hand decorating of the Belinda Elephant Parade Limited Edition Replica. We agree they really are beautiful pieces as well as helping to raise money to support Elephants in the Wild.
We look forward to seeing you again soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Ease of order and responsive with issues
Easy to order and quick delivery. When we had an issue with our item being faulty, homearama were responsive and quick to address it, sending a replacement that they tested before sending to ensure it worked. I would recommend.
8 September 2025
Reply from homeArama
Hi Joanna
Thanks so much for the positivity, it's always a frustration when there's a product fault but we are pleased we managed to resolve it for you quickly and successfully. Relaxounds are one of our bestsellers but, occasionally, we do sadly get one that goes rogue :-(.
We look forward to seeing you back again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Excellent customer service
I wanted some items which were not in stock, and pre ordered them. I had an email to check that I knew there’d be a wait, and was kept informed about the lead time, until my order was completed. Excellent customer service, would highly recommend this company.
5 September 2025
Reply from homeArama
Hi Nicola
Hachiman changed their European warehouse earlier this year and, to be honest, there have been challenges along the way so we are sorry we couldn't supply immediately. That said we are pleased our communication and service was felt to be excellent, thank you so much, and we would certainly love to welcome you back again.
In the meantime we hope the Hachiman Buckets don't just add colour to our home but bring some de-cluttering as well! ;-)
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Pappelina Rug
Lots of rug options from Pappelina at great price point. Order through to deliver was so efficient. Will certainly shop here again. :))
3 September 2025
Reply from homeArama
Hi Lou
You are spot on, right now we do have great deals on our Pappelina stock of beautiful rugs but, as a result, they are going quick! Love the Ilda design, so Scandi and minimalist, a great choice! Glad you found the ordering process efficient, we do our best to keep things simple :-), and we look forward to seeing you again.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
wasnt big enough
26 August 2025
Reply from homeArama
Hi Peter
Many thanks for taking the time to share your thoughts. We’re sorry to hear the Oceanbox felt smaller than you expected. The dimensions of all our products are shown under the Technical & Care tab but we appreciate it’s not always easy to picture the size of something when shopping online. Despite your disappointment we still hope you were happy with our service, and we really do appreciate your feedback, it helps us improve how we present our products and we will now add further words to the item to ensure the size is emphasized more clearly.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Reply from homeArama
Hi Lyn
We agree the Lorenzo Teapot from Remember is, indeed, a great product! Many thanks for the review, no matter how brief we love them all!
Hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Fast shipping and good communication
Fast shipping and good communication. Although one item had sold out, they quickly offered a solution that I was happy with. Thank you!
29 August 2025
Reply from homeArama
Hi Roisin
And you thank you for the great review, it always makes us smile to read that we've made a customer happy! :-) Thanks too for buying so many great and colourful Remember products, they are not just beautiful but of great quality too so we hope you enjoy using them around the home or even gifting them!
Hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Reply from homeArama
Hi Philip
First, and most important, we really are truly sorry you have been inconvenienced by the Relaxound Zwitscherbox developing a fault. Your order was delivered promptly in secure packaging and, as soon as you called to let us know of the issue, we immediately sent a replacement without any fuss. It just isn’t possible for us to open and test every product before despatching but, when a rare issue does occur, then we can assure you we do everything we can to put things right quickly. Whilst we fully appreciate how frustrating it is when products seem to fail we must also say that we really feel a 1-star review is not justified given the service and care we provided.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Reply from homeArama
Hey Karen,
Thanks so much for those kind words! We're so glad everything was just as you expected and that you’re happy with our service.
The Badawin bike bag is a great product and the Puritx hand sanitisers not just effective but beautifully scented too!
We look forward to seeing you again soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
highly recommend this company
highly recommend this company. Some lovely items on their website and my order and delivery were very smooth. Love my new tins and the colourways are fab. Thanks
5 August 2025
Reply from homeArama
Hi Trena
Thanks so much for your lovely review!
We’re really glad everything went smoothly with your order and that you’re enjoying your new tins, we love the colours too, Remember are awesome at mixing and matching colourways to bring a smile to your home, and, of course, to your face :-)!
We really appreciate you recommending us and hope to see you back again soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(All replies are hand typed by us & not AI generated!)
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