Home Chocolate Factory Reviews 6

TrustScore 4 out of 5

4.1

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Company details

  1. Catering supplier

Written by the company

HCF is a premier supplier for professional pastry chefs, chocolatiers, and bakers, offering a curated selection of high-quality products from leading brands such as Silikomart, Pavoni, Martellato, Mallard Ferriere, Chef Rubber, Chocolate World, Implast, Cabrellon, Deco-Relief, and more. We also supply premium ICAM chocolate, trusted by professionals for its superior flavor and quality. Our unique showroom provides hands-on inspiration, showcasing tools and equipment designed to elevate your creations. As the exclusive UK & Ireland distributor for SELMI chocolate machines, we combine innovation with expert guidance, helping professionals bring their chocolate and pastry visions to life. At HCF, we’re dedicated to supporting your craft with the finest materials, chocolate, equipment, and service in the industry.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Brilliant

Reasonable prices, super fast delivery - I'll definitely use them again

14 January 2025
Unprompted review
Home Chocolate Factory logo

Reply from Home Chocolate Factory

Thank you so much!! We really appreciate your comments!!

Rated 5 out of 5 stars

Everything I needed!

This site is absolutely incredible and the items I have bought from them are such good quality and fairly priced. I am very pleased with my purchase and will be buying from them again in future!

My one criticism is that some item listings are quite vague, but there is an option for customers to ask questions about individual items which seems to solve this issue as and when required.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed by the service

Very impressed by the service. I needed a yule log mould... obviously for Christmas. Out of stock everywhere, not at Home Chocolate Factory ! Ordered on Sunday, delivered on Tuesday.

What to say more, top service, top product !

What is more, I am very please by my product. It is top quality ! Only minor remark on the product, they do not seem to have to mould for the insert.

They are based in London, so it is UK in UK, another +

And they do have couverture chocolate from some brands including Barry. If only they also had some Val Rhona, I know this chocolate is expensive, but it is also top from top.

Really, an address to remember!

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Quick and painless.

Home Chocolate Factory has a pretty rich and varied collection of more contemporary looking chocolate moulds, so naturally I had to buy a handful of polycarbonate moulds. I placed the order as a hobbyist/private customer (not a business), and admittedly I was a little anxious about it being an international order just weeks shy of Brexit (so other international customers might have a different experience come post-Brexit), anticipating that shipping might become an issue.

But my order arrived only a few days later (in fact quick enough to actually compete with my own local businesses, which I kinda have to admit is pretty great) packaged to not damage or break the moulds during shipment but at the same time packaged with the most minimal amount of waste material. The moulds themselves are high quality, being exactly as advertised and work as I would expect.

Altogether the shopping experience was quick and easy, no fuss at all; and I’m fairly sure Home Chocolate Factory will become my future go-to for everything chocolate. So two thumbs up from me.

6 October 2019
Unprompted review
Show reviews in all languages. (6 reviews)

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