Terrible customer service, after stringing along the support asking for various receipts, images number etc, they said I should just return it to the retailer, something which could have easily be... See more
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Really terrible after care service. Lost my charger to a £200 massage gun and their customer service is completely useless. Won't even advise on what type of replacement charger to get, tried a few ra... See more
As with Joel Connely bought massage seat internal mechanism became detached after only 3 months. tried several attempts to contact customer service but got no response whatsoever. 3 year warranty wo... See more
Ordered an air purifier. Device is good as I have previous experience. Despatch is fast, but a business shouldn't go to low as to try and make money off delivery. I paid for next day delivery, so... See more
Company details
Written by the company
We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home. Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.
Contact info
United Kingdom
- support@homedics.co.uk
- homedics.co.uk
2.3
Poor
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
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Very Happy Customer
I ordered a Medisana By HoMedics Full Back Shiatsu Massager , it arrived the very next day. I was kept informed abotu despatch and delivery details until I received my product. I also get a 2 year warranty with my purchase. I would highly recommend HoMedics
12 April 2021
Unprompted review
Excellent fast delivery
10 April 2021
We are very pleased with our face marks…
We are very pleased with our face marks again and believe they are good value for money. Thank you for your efficient service.
10 April 2021
Air Purifiers
I have ordered two air purifiers from Homedics and am very pleased with their operation; I have developed an allergy to a fungus, Aspergillus and the HEPA filters are ideal for ensuring I am allergy free.
10 April 2021
High Quality Products. Fast & reliable delivery.
Fantastic service and products. The Ellia essential oils are far superior to any other we have found on the market. Delivery always quick stress free and reliable. Would also highly recommend the oil diffusers. Would give more stars if we could.
9 April 2021
Delivered on time and product was great
9 April 2021
Once again no problems with my order
Once again no problems with my order or delivery. Will be using again.
6 April 2021
Extremely fast delivery
Extremely fast delivery. Easy ordering, no problems recommending.
5 April 2021
Good quality and good delivery.
4 April 2021
Great product
A great idea that has been really useful in easing back pain and tired muscles
2 April 2021
Delivered as requested.
2 April 2021
First delivery didn’t arrive after…
First delivery didn’t arrive after waiting nearly two weeks. 2nd one came next day which was good. The gel travel pillow is not very powerful though so had to return. If feels like it can’t rotate if you lean on it even slightly too much so it barley feels like your having a massage!!
31 March 2021
I have brought this massager seat for…
I have brought this massager seat for my husband,he has suffered with a bad back all his life,he hasnt actually used this yet but I'm sure it will help,well atleast a bit.
29 March 2021
Quick delivery and good product
Order came quickly and as described. Impressed with the product and how well it works, considering buying a second.
28 March 2021
Good strong massager
I use this massager on my horses! It’s great as it has a strong enough massage to be effective for them and they love it. This is my third one, but they do get put through their paces on the horses. I use it too on myself - occasionally!
28 March 2021
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