We needed to have our aerial fixed. The service from the company was not entirely satisfactory as they delayed sending anyone for three days. However the repairman, Jake, arrived promptly on th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very simple initial booking system Slight issue with the automatic messaging but sorted out by staff immediately Engineer Raymond was first class Diagnosed problem & advised on best solution Ver... See more
Pete, the engineer, was highly professional, tidy and did a great job. He wore overshoes each time he came indoors and his work was superb. He explained what he was doing and found the nearest and mo... See more
We phoned the company on a Saturday morning and were promised a visit that day. We later received a call, as promised, giving us 45 minutes notice that he was on his way. Gary was absolutely brillian... See more
Company details
- Antenna service
- also in
- Satellite Communication Services Provider
- Technical service
- Telecommunications service provider
About Home Digital Services (HDS)
Written by the company
Home Digital Services
Welcome to Home Digital Services, where we specialise in bringing cutting-edge technology solutions to modern homes. With years of experience and a commitment to exceptional customer service, our mission is to streamline your daily life through innovative digital solutions.
Our Services
- Home Cinema Installation: Transform your living room into a state-of-the-art cinema with our bespoke home cinema setups. Learn more.
- Smart Home Systems: Control lighting, heating, security, and more from your fingertips with our fully integrated smart home solutions. Explore smart home options.
- TV Wall Mounting: Achieve the perfect viewing angle with our professional TV wall mounting services. Find out more.
- Wi-Fi & Networking: Ensure seamless connectivity across your home with our expert Wi-Fi and networking services. View our solutions.
- Multi-Room Audio: Enjoy high-quality sound in every room with our multi-room audio installation services. See details.
Why Choose Us?
At Home Digital Services, we take pride in offering tailored solutions to each client. Here’s what sets us apart:
- Expert team with years of industry experience.
- High-quality installations using premium products.
- Personalised customer service designed to meet your unique needs.
- Outstanding reviews from satisfied customers.
Get in Touch
We’d love to help you create the smart, connected home of your dreams. Visit our contact page to request a quote or speak with one of our experts today.
Home Digital Services (HDS)
Written by the company
- Same Day Service (where possible).
- Before we carry out any work, we will fully diagnose any issues, take the time to understand your requirements and offer a range of solutions to help you make an informed decision.
Contact info
Mansfield Innovation Centre, Oakham Business Park, Hamilton Way, NG18 5BR, Mansfield, United Kingdom
- homedigitalservices.co.uk
4.5
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TV Aerial Installation
Came out within an hour to survey the job and gave a quote.
I did not proceed as the quote was higher than others I had (by about 50%)
11 February 2026
Good communication and service
Came out the following morning from calling them, to check fault and give advise. Communicated well on there arrival times .Very polite engineer
11 February 2026
The company were very accommodating…
The company were very accommodating helpful and jack the Ariel maintenance person was very polite explained everything
13 February 2026
Excellent service
Jake came to our home very pleasant individual..
He definitely knows his stuff ,just gets on with the job without fuss ,
Did a good job got us up and running clean efficent job
Highly recommend
26 January 2026
Unprompted review
Stuart was very professional and…
Stuart was very professional and courteous. Took time to check suitability and explained job needed clearly.
13 February 2026
Home Digital Services are an absolutely Fantastic TV repair company
Home Digital Services are an absolute joy to find.
Their office staff are genuinely friendly and helpful and responded to my call immediately, and had their engineer out to me within 24hr hours.
Their communication was excellent.
Paul, the engineer, very swiftly and accurately analysed the long standing problems we had with cable and internet connections .
He was able to work quickly to restore our TVs and explained to me in layman’s terms what the problems were, while remedying them.
The price quoted is super value, as I thought the solution would be much more costly, so it was most helpful indeed.
Thank you to Chloe and her colleague whom
I spoke to yesterday, to Anne-Marie today, and to Paul for bringing their excellence to our home.
I could not recommend Brackley Aerial Repairs & Installation/HDS highly enough, after our years of difficulty with TV signal, poor/non-existent pictures/live and internet connections.
Thank you most sincerely, and bless you all!
With my heartfelt wishes to you all!
13 February 2026
Unprompted review
Excellent service from start to finish
Excellent service from start to finish.
Jake (E9321) identified and solved the problem within minutes. He was friendly , polite and professional and showed us additional channels and features on the tv that we were unaware of and left us happy with a perfect picture quality.
12 February 2026
Unprompted review
Chris was extremely helpful with his…
Chris was extremely helpful with his honest advice, would definitely recommend and use in future!
10 February 2026
Absolute cracking service from start to…
Absolute cracking service from start to finish once phoned engineer was out within a couple of hours engineer was called rob really helpful fitted aerial and set up tv for us definitely recommend this company
12 February 2026
Unprompted review
“Next day” and “Priority” nonsense.
“Next day” and “Priority” service never came close. Booked online on a Thursday for a Friday slot. No show, then irritating automated messages later on Friday, then on Saturday and Monday all stating above mentioned service. Engineer turned up on Tuesday, but would not refix old aerial. Immediately had a follow up sales call for new aerial. Offers rejected.
10 February 2026
Reply from Home Digital Services (HDS)
Good afternoon Jim
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.
Our "Next Day" and "Priority" services are scheduled based on availability in your area. While we always aim to attend within the requested timeframe, delays can occasionally occur due to workload or unforeseen circumstances. We completely understand how frustrating this must have been, especially when you were expecting a Friday appointment.
We also apologise for the automated messages you received - these are intended to keep customers informed, but we appreciate that in this case they likely added to your frustration rather than helping.
Regarding the aerial, our engineers must follow safety and quality guidelines. In some cases, older aerials cannot be refixed if they are considered unsafe, damaged, or unlikely to provide a reliable signal. When this happens, a replacement may be recommended. However, there is never any obligation to proceed with additional work or to purchase a new aerial. The decision is always entirely yours.
We are sorry if the follow-up call felt like a sales push - that is not the experience we aim to provide.
Kind Regards
Steve & the HDS Team
A good experience
A good experience
The engineer was very friendly and helpful although ultimately he wasn’t able to deal with the problem (not his fault)
11 February 2026
Professional and courteous
Pete was friendly and extremely helpful.
He found the problem and resolved it very quickly.
A very professional company highly recommended.
11 February 2026
Absolutely fantastic service
Absolutely fantastic service. The gentleman was very helpful. Most appreciated. Kind regards David vale.
11 February 2026
Great job
Jake/e9321 came and repaired my aerial, he was efficient and explained everything to me, both my tvs are now working,fantastic job thank you
11 February 2026
Unprompted review
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