Home Energy Save GB Ltd. Reviews 

We Had a free survey done by Johnny who advised us on our damp problem and explained the best options for us.
After agreeing to have the work done We had Kyle and kian arrive the next day to do the work.
They put in a soak away gulley the full length of the rear of the cottage and soak away in the front garden to take away our standing water problem.
They also used a damproof injector system to two of our inside walls.
The two guys were really nice polite and did an excellent job, clearing all their mess up after them.
We would highly recommend home energy save ltd if you need damproofing to you home.

Nathan and Alex arrived on time,showed us every step of the way what they were doing,very clean and tidy workmen,very satisfied with job they've done. Would recommend them,thank you

Brilliant work! Nathan and Brandon have just cleared out our loft and laid new insulation, and boarded a small area. They were done within a day and cleared and cleaned up after themselves. Helpful, polite and careful - it was a brilliant job and they were a pleasure to have working in our hiuse

We had a damp proof course installed on our property.
From start to finish the service was absolutely fantastic, the surveyor was extremely thorough completing the damp survey whilst giving us the best options, they booked us in for the works to be completed the same week.
Very professional throughout, prompt responses from all involved too. I highly recommend this company!

On first impressions the gentleman who visited seemed very knowledgeable and friendly. However, as the visit went on red flags appeared. Lots of 'we're doing you a favour' type comments culminating in a sit down discussion about the final price. If we decided to sign up on the spot we would get a 'discount price' but if not would be £2000 more. Pressure tactics of him sitting in his car while we decided whether to spend the best part of £10,000 Absolute cowboys and waste of time.

We've just had a visit from Malcolm, he arrived on time. Very smartly dressed. He completed the survey. He looked at our problem, which is black mould in the bathroom. He explained how the product works. Gave us all the information. And was very thorough. Very nice natured.

The surveyor Craig was very good, saw the problem even before inspection
Matty and Curtis worked really well together over two days, arrived in good time and left everything tidy when they finished
Thank you all

Warning ALERT, Avoid, Avoid, Avoid, Cowboys, NOT qualified, basically Salesman.

Polite and friendly staff. A little pricey but got the job done well. Would recommend to others

I made an appointment for someone to come and have a look at my damp problem. They gave me a two hour slot when a surveyor would come. After an hour and a half I got a call to say the surveyor had had an accident and therefore could they make another appointment. I made an other appointment but this time I rang them to find out when they would be arriving. This time they said that the surveyor had gone home early and would not be turning up. They had not rung me so I would not have known that he was not turning up.Would I like another appointment? No. I thought they were very unprofessional and had no intention of wasting any more time with them.

The team arrived on time & didn't mess about getting the job started!
All work was carried out to a good standard & professional.I would recommend the lads I for a pay rise.

Refused to complete survey if my partner was there (male) but happy to send two males whilst I’m alone. Damp detector straight off Amazon was used to prove I had damp. Old house, deteriorating render I knew the score. Quoted for extractor fan and trickle vents over £1k! Scaffolding for one side £2900, I’d just had roof completed front and side for a third of that. For work I ‘needed’ doing just over £26k, nearly fell off my chair but I was standing. Quotes were inconsistent when I said I wasn’t prepared to pay that, kept asking what I could afford. Damp course originally nearly £5k but brought down to just over £2k. When I said I was going to get a few more quotes and try gauge to going rate, he literally upped and left. His demeanour changed as he wasn’t going to get his commission there and then. Awaiting to receive quote by email but won’t hold me breath. Read the genuine negative reviews.

Sam and Paul installed piv and dmev quickly and efficiently left the site clean and tidy

So far I've had a very positive experience with Home Energy Save GB. I was lucky to get an appointment with Chris for a damp survey of my property quite quickly, as there had been a cancellation in the area that day. He was very informative and offered his suggestions, making sure I was offered a good price for the damp proof course and new extractor fan needed to improve my property. I also spoke to another colleague called Andy on the phone who helped me through the financial questions that I had. They were both very patient with me throughout and made sure I understood everything before going ahead. When Chris left I knew exactly what to expect on the day that the work was going to be done, which made me feel confident.

This morning Paul and Sam showed up on time, ready to work and very approachable. They talked me through what work they were going to do, let me know of any issues they came across during and explained in detail why those issues may have occured and what else, if anything, could be done to further prevent occurrence. They worked efficiently all day, cleaned up as they went and left no rubbish behind. Before leaving they explained to me that I would get a follow-up appointment in a year to check that everything is working as it should. They walked me through everything they had done and made sure I was happy with the work before leaving.

I'm personally very impressed with this company so far, it will take up to a year for me to see how well the damp proof course has taken. Fingers crossed there will be no issues but I understand there is a 25 year guarantee, so I'm still hopeful that the work will be carried out to a good standard.
Thank you.

Just waved goodbye to the guys who completed our cavity wall insulation and I honestly couldn’t fault them. They were brilliant from start to finish — so polite, courteous and professional.

They explained everything that was happening from the outset, including the type of beading being used and how the process worked, which was really reassuring. The job itself was completed in no time at all; they were incredibly efficient but still took the time afterwards to clean everything up and inspect their work to make sure it had all been completed to a high standard.

Ellick, who initially came out to carry out the survey, was equally polite and professional. He took the time to explain everything and gave us some background about the company, which gave us that extra bit of reassurance before going ahead.

The whole experience has been professional from start to finish and I would 100% use them again. It’s absolutely worth paying that little bit extra when you receive this level of service and have confidence that the job has been done properly.

Thank you so much to everyone involved — genuinely really impressed!

Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de humidifier and damp meter.Am now on my 4th call to get someones attention to discuss the way forward.Have spent all afternoon waiting for a promised call that was said to be in half an hour...dont use this company...no backup care

I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation installed last October. When Johnny turned up, it became clear there had been a misunderstanding and he was sent to give me a loft insulation quote. I explained to Johnny what I was expecting to have done. He was very understanding and did a check round the house with his damp meter. Although he did not receive a sale from me, I will be using the company next year when I move house as their work last year made a big difference to the warmth in my house and all the staff are amazing.

Matthew and Curtis have worked their backsides off these past two days, they have really gone the extra mile. I'm so grateful for their help. Excellent job boys. 🎉

Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we needed and was very patient with my 80 year old mum. When they came and installed the items were needed and the other things required he was very polite and worked quickly and cleaned up after himself would highly recommend

David was very helpful explaining the whole damp problem and possible solutions.