From Sam at the initial survey right through to Nathan Rob and the guy from Glasgow (whose name I've forgotten, sorry) the whole thing was dealt with in a really friendly and courteous manner, totall... See more
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Ellick came round for our 12 month review and to check on some concerns I had after having multiple treatments. No concerns to worry about and really reassured after speaking with Ellick - top b... See more
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I'm never happy about having workmen in my house, but Adam and Dave were lovely. Polite and conscientious. It was a messy job, but they arrived on time and started work immediately - no unnecessary... See more
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Home energy staff arrived promptly put down protective coverings on the floors of the two rooms being treated carried the damp course injection , scraped off the damp plaster and swept it up and bagge... See more
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Company details
Written by the company
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Contact info
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, United Kingdom
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
4.2
Great
740 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Damp course repair
Surveyor and installers were professional and turned up on time. The workmen were very helpful and answered all questions. Job was done over 2 days and they tidied up after.
18 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Nicholas,
Thank you, Nicholas. We’re really pleased to hear that both the surveyor and the installers were professional and arrived on time. It’s great to know the team were helpful, answered all your questions and made sure everything was tidied up after the two‑day job.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
From survey to completion
From survey to completion the service was excellent. Quick efficient work carried out to a very high standard. Kept us informed all through the job. The workmen were very friendly and kept us informed with regular updates through the works as we were not living in the property. Cleaned up after the work was finished. A job well done.
18 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear that everything went smoothly from survey through to completion. It’s great to know the work was carried out quickly, efficiently and to such a high standard, and that you were kept fully informed throughout, especially with the regular updates while you weren’t living at the property.
Kind Regards
Home Energy Save GB Ltd Team
We’re delighted the team were friendly, professional and made sure everything was cleaned up once the job was finished. A job well done is exactly what we aim for, and we really appreciate your 5‑star review.
Satisfaction review.
I'm never happy about having workmen in my house, but Adam and Dave were lovely. Polite and conscientious. It was a messy job, but they arrived on time and started work immediately - no unnecessary chat. There was excellent preparation to protect carpets, etc. and they were also very thorough about clearing up afterwards. I was very impressed with this company.
13 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
HI Jean,
Thank you, Miss Minton. We’re really pleased to hear how well Adam and Dave looked after everything for you. It’s great to know they arrived on time, got straight to work and were both polite and conscientious throughout. We’re especially glad their careful preparation and thorough clean‑up helped make a messy job feel much easier to do.
We truly appreciate your kind words and your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Fantastic service
Fantastic service. Really professional and friendly staff, got the job done quickly. Very happy
11 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Sophia,
Thank you, Sophia. We’re really pleased to hear you received fantastic service and found the team professional, friendly and quick in getting the job done. It’s great to know you’re so happy with the results.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Clean, tidy, and a new DPC
Joel and Dylan sorted me a new damp proof course today. Joel spent time answering the few remaining questions we had and reassuring us that the work would be followed up in a year (watch this space!)
They were both extremely tidy and respectful of the property. Thank you.
ETA the process was actually good from start to finish (apart from miscommunication trying to rearrange the day for the surveyor) Mike, the surveyor, was patient and explained that what we originally were looking at (external insulation) wouldn’t actually solve the issues we were having. So definite heads up for not letting us run with it and try to push expensive external wall insulation on us but explaining that the DPC should help resolve the main issue, which is the damp.
13 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Jay,
Thank you, Jay. We’re really pleased to hear that Joel and Dylan got everything sorted for you and took the time to answer your remaining questions and reassure you about the follow‑up. It’s great to know they worked cleanly, respectfully and left everything tidy.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Dave
Dave , our surveyor, was great! Explained everything really thoroughly and got us booked in for the work really quickly . Would highly recommend!
11 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Liz,
Thank you, Liz. We’re really pleased to hear how helpful Dave was during your survey. It’s great to know he explained everything thoroughly and got you booked in so quickly. We’re delighted you’d highly recommend us.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
I very pleased as to how Phil explained…
I very pleased as to how Phil explained how to resolve the issues I have been having regarding damp and mould in my property he explained so I could understand how to proceed he was very pleasant in his demeanor I would recommend the company to others who are having the same problems
10 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Louise,
Thank you, Louise. We’re really pleased to hear how clearly Phil explained the steps needed to resolve the damp and mould issues in your property. It’s great to know he took the time to make everything easy to understand and that his friendly, down‑to‑earth manner made you feel comfortable throughout.
We’re delighted you’d recommend us to others experiencing the same problems, and we really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Professional workers
The guys who completed the work were very professional and friendly.
The job was started on time and completed as originally organised with the company.
The site was left clean and tidy.
I would have no hesitation recommending them to others.
10 July 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Colin,
Thank you, Colin. We’re really pleased to hear that the team were professional, friendly and completed the work exactly as scheduled. It’s great to know everything was done on time and that the site was left clean and tidy.
We really appreciate your recommendation and your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Had concrete flooring done by Ryan Adam…
Had concrete flooring done by Ryan Adam and Jake and they done a fantastic job very professional, i would highly recommend these guys to anyone. Very polite and want to do the job to the best they can also cleaning up after they finished the work and communicated the job and what was being done each day.
29 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Sarah,
Thank you, Sarah. We’re really pleased to hear how happy you are with the concrete flooring work carried out by Ryan, Adam and Jake. Their professionalism, polite manner and commitment to doing the job to the highest standard, along with keeping everything clean and communicating clearly each day, are exactly what we aim for.
Thank you again for the fantastic recommendation. It’s truly appreciated by the whole team.
Kind Regards
Home Energy Save GB Ltd Team
Ellick came out today and was really…
Ellick came out today and was really fantastic, really friendly and helpful. Gave a comprehensive and knowledgeable consultation.
Strong honest price, would recommend
27 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Alfie,
Thank you, Alfie. We’re really pleased to hear how fantastic your consultation with Ellick was. His friendly manner, clear explanations and knowledgeable approach are exactly what we aim to deliver, and it’s great to know you felt confident in both the advice and the pricing provided.
Thank you again for the recommendation; it’s truly appreciated by the team.
Kind Regards
Home Energy Save GB Ltd Team
Quality products and professional staff
Home energy staff arrived promptly put down protective coverings on the floors of the two rooms being treated carried the damp course injection , scraped off the damp plaster and swept it up and bagged it and took it away with them applied damp course inhibitor paint . Applied rough plaster and made a keyway . Told me they would return to apply the top coat plaster in two days to allow bottom coat to dry out, all work carried to a high standard
20 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Gary,
Thank you, Gary. We’re really pleased to hear you were happy with both the service and the standard of the work carried out. It’s great to know the team arrived promptly, protected your floors, and completed the damp course injection and plaster removal with such care and attention.
We’re glad their thorough approach, from applying the inhibitor paint to preparing the keyway and arranging the return visit for the top coat, left you confident in the process and the finish. Thank you again for the 5 stars and for taking the time to share such detailed feedback.
Kind Regards
Home Energy Save GB Ltd Team
Very friendly and helpful staff
Very friendly and helpful staff, Mark, Luke, Rick and James. Rick and James worked very well and it was left clean and tidy and they did everything I asked including taking some wood away, thank you, much appreciated Mrs J Mason.
15 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi,
Thank you, Mrs Mason. We’re really pleased to hear how friendly and helpful you found Mark, Luke, Rick and James. Rick and James will be especially glad to know their hard work, tidy approach and willingness to go the extra mile, including taking the wood away for you, were appreciated.
Kind Regards
Home Energy Save GB Ltd Team
Very high pressure sales
Very high pressure sales
Phoned 11am salesman happened to be available by 2 wanted a deposit straight away for a spaecial discount
2 June 2026
Unprompted review
Survey for insulating suspended wooden floors
Mike Toy come to undertake a survey of my home for insulating suspended wooden floorboards. He was polite, friendly and professional. He explained what the company could offer in terms of types of insulation and advised which would be best for my home. It was very helpful.
13 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Anne-Marie,
Thank you, Anne‑Marie. We’re really pleased to hear how helpful you found your survey with Mike. His polite, friendly and professional approach is exactly what we aim for, and he’ll be glad to know his clear explanation of the insulation options made the process easier for you.
Thank you again for the 5 stars and for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
The removal of Loft Insulation…
The removal of Loft Insulation installed in 2013 in a Government scheme, was part of a two part contract with HES GB.The installation (by another company) had not been a huge success.
I arranged with HES GB for the removal and a also some remedial work (under guarantee) of King Span type panels.
Two operatives Rick and Eevan arrived on time and this very messy and hazardous job was very professionally completed.
The nature of fibre glass material made me switch to HESGB advised Earthwool a more environmental and less hazardous product.
They removed it all and it is worth noting that once disturbed its very nature can settle on some surfaces as it taken away. Hardly visible but I so glad it has gone and thank those two gentlemen for all their effort
To sum up the payment was made and they even helped in contacting the office
My profound appreciation of what you did on Tuesday 9/6/26
Mike J
9 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Michael,
Thank you, Michael. We really appreciate you taking the time to share such a thoughtful and detailed review. We’re pleased to hear that Rick and Eevan arrived on time and carried out what is undeniably a very messy and hazardous job with real professionalism.
Fibreglass removal is never pleasant, so we’re glad the switch to Earthwool felt like the right choice. It’s a much safer, cleaner, and more environmentally friendly product, and your comments reflect exactly why we recommend it.
It’s great to know the team handled the removal carefully, explained everything clearly and even assisted with contacting the office once the work was complete. They’ll be delighted to hear how much you appreciated their effort.
Thank you again for your kind words and for trusting us with the work.
Kind Regards
Home Energy Save GB Ltd Team
Johnny came and checked our loft and…
Johnny came and checked our loft and carried out a thorough survey of the whole property. He was very knowledgeable and helpful. Johnny is a really nice man who put us at ease strait away. Would highly recommend
9 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Mark,
Thank you. We’re really pleased to hear how well Johnny looked after you during your survey. His knowledge, thorough approach and the way he puts people at ease are qualities he’s genuinely proud of, so he’ll be delighted with your feedback.
It’s great to know you felt reassured throughout and that the full property survey was helpful. Thank you again for the recommendation and the 5 stars.
Kind Regards
Home Energy Save GB Ltd Team
Dan was very thorough and very…
Dan was very thorough and very informative, as well as being very pleasant.
4 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Stephen,
Thank you, Stephen. We’re really pleased to hear that Dan made such a positive impression. His thorough approach, clear explanations and pleasant manner are qualities he takes great pride in, so he’ll be delighted with your feedback.
Thank you again for the 5 stars and for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
Cavity wall survey
We had a fantastic experience with Home Energy Save GB Limited, thanks to their surveyor, Ellick. After struggling to find help with cavity wall insulation, we booked a free survey, and Ellick was brilliant. He came after work, which was really convenient. He was super thorough, drilling into the walls to check for cavity space. Although we didn't need additional insulation, he gave us a detailed check for early signs of moisture in some walls. He gave us honest advice on how to be proactive and stop any issues from escalating. He was transparent, knowledgeable, and gave us loads of extra information. Highly recommend!
3 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Laura,
Thank you so much, Laura. We’re delighted to hear how positive your experience was with Home Energy Save GB and especially with Ellick. His thoroughness, honesty and willingness to come out after work to make things easier for you are qualities he takes real pride in, so he’ll be thrilled with your feedback.
It’s great to know he checked everything properly, explained the findings clearly and gave you proactive advice, even though no additional insulation was needed. Transparency and reassurance are exactly what we aim for, so your comments mean a lot.
Thank you for the thoughtful review and the recommendation.
Kind Regards
Home Energy Save GB Ltd Team
A surveyor called Ellick Peters came…
A surveyor called Ellick Peters came today and did a thorough survey of our property for free. He identified and explained the damp problems we have been having and the solutions and gave a detailed breakdown of pricing. He answered all our questions. He was polite, respectful and professional. I would highly recommend him to anyone needing help with their property.
1 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Kathy,
Thank you, Kathy. We’re really pleased to hear how well Ellick looked after you during your survey. His thorough approach, clear explanations and professionalism are qualities he takes great pride in, so he’ll be delighted with your feedback.
It’s great to know he was able to identify the issues, talk you through the solutions and provide a detailed breakdown of pricing while keeping everything polite and respectful throughout.
Thank you again for the recommendation and the 5 stars it means a lot.
Kind Regards
Home Energy Save GB Ltd Team
Damp survey
When Johnny and Mike attended my property to do a report quote on a damp check,they were very thorough on explaining everything and gave me fantastic advice.
I was happy with the service received. I was given a recommendation to consider an external wall coating which I will pursue in the future, and would gladly contact Home Energy again,and recommend,
1 June 2026
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Wendy,
Thank you, Wendy. We’re really pleased to hear how thorough and informative you found Johnny and Mike during your damp survey. They take great pride in explaining everything clearly and offering genuinely helpful advice, so they’ll be delighted with your feedback.
It’s great to know you were happy with the service and that the recommendation for external wall coating has given you a clear plan for the future. We’d be more than happy to help when the time comes.
Thank you again for the kind words and the recommendation.
Kind Regards
Home Energy Save GB Ltd Team
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