Home Finance Centre Reviews 163

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had an excellent experience with this mortgage broker. They guided me through the entire process with clarity and professionalism, and I ended up securing exactly the mortgage I wanted. Their commu... See more

Rated 5 out of 5 stars

Jigar and Shilpa were extremely helpful. The product transfer was done very swiftly and I was informed each step of the way. Before the final transfer, thankfully the rate dropped and Jigar kindly inf... See more

Rated 5 out of 5 stars

Priya and Chan at Home Finance Centre have been totally instrumental in getting my product switch done! In my experience of multiple mortgages applications in last 10years, I've not come across s... See more

Rated 5 out of 5 stars

The Home Finance Centre made our mortgage renewal process simply flawless! Really professional and kept us updated at every step! Highly recommend for a no fuss, straightforward service. Thank you Cha... See more

Company details

  1. Financial Institution

Written by the company

Home Finance Centre is a premier mortgage service. We are one of North London’s leading specialists spanning over 15-years experience in mortgages and financial solutions. We specialise in providing creative options bespoke to your needs. All your financial needs under one roof.


Contact info

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this mortgage broker. They guided me through the entire process with clarity and professionalism, and I ended up securing exactly the mortgage I wanted. Their communication was prompt, and they made everything feel straightforward and stress‑free. Highly recommended.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Swift product transfer

Jigar and Shilpa were extremely helpful. The product transfer was done very swiftly and I was informed each step of the way. Before the final transfer, thankfully the rate dropped and Jigar kindly informed me of this, which was great news. Thank you once again for an excellent customer service.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Really thorough, great advice, extremely efficient and excellent communication throughout. I will continue to Home Finance Centre for all future endeavours. Thank you all for the great support!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

The Home Finance Centre made our…

The Home Finance Centre made our mortgage renewal process simply flawless! Really professional and kept us updated at every step! Highly recommend for a no fuss, straightforward service. Thank you Chan & Team!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Chatbox which is lying and cheating

I had contact with the chatbox and they promised a contact with a “real” person by phone. It didn’t happen. Instead I received an email to evaluate their service. I did it, and I also got in contact with the chatbox again. Same promises, again without result and this happened 4 times. This firm is really cheating and lying. The chatbox is an awful example of malfunction of AI.

16 December 2025
Unprompted review
Home Finance Centre logo

Reply from Home Finance Centre

Thank you for taking the time to leave a review. We are very sorry to hear about your experience; however, we believe there may be some confusion regarding the company you interacted with.

We would like to clarify that our website does not have a chat box, nor do we use any AI or automated chat features that allow communication with either a virtual assistant or a “real” person via chat.

Based on the details in your review, it appears that you may have been using a different website or service and may have mistakenly associated this experience with our company. We kindly ask that you review the website you were using, as it does not align with how we operate.

We sincerely apologise for any inconvenience or frustration you have experienced and regret that you felt let down. That said, we genuinely believe this review has been posted against the wrong company.

If you do require genuine, direct support regarding mortgages or general protection insurance, whether residential or buy-to-let, please feel free to contact Home Finance Center directly on 0203 355 0848, where a member of our team will be happy to assist you.

Thank you for your understanding, and we wish you all the best.

Kind regards,
Home Finance Center

Rated 5 out of 5 stars

Home Finance Centre went above and…

Home Finance Centre went above and beyond with my case. Their expertise and knowledge was phenomenal. Chan and his team, Jigar, Esmond and Priya are super efficient and excellent in explaining everything. I cannot thank them enough for the care and attention to detail I received.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Support


We wanted to take a moment to thank you for your support throughout the recent remortgage process. Thank you to the whole team of Home Finance Centre, your communication, attention to details and responsiveness played a key role in helping ensure a smooth and efficient experience. Everything progressed in a timely and professional manner, and we appreciate your efforts in keeping all parties aligned. We look forward to working with you again on future cases.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Can't praise this team enough!

Can't praise this team enough! Have been with them for over 10 years, and they have always managed to help me and more recently through a difficult remortgage! Chan together with Esmond, Jigar and Priya are an exceptional team in their knowledge and customer care and you can completely trust and rely on them.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Home Finance Centre

Thank you so much Home Finance Centre to help find the best mortgage for me. And special thank you to Jigar Patel who was amazing with the process. 100% would recommend.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank You HFC

Hi Jigar

We are very well and fine thanks, and hope the same with you.

Thank you for the product transfer confirmation and sending us the mortgage documents.

We are of course happy with your supportive and advisory service.

You are the "co-pilot" at HFC, and we “trust’' all the expert “crew" at HFC - for guiding us on our mortgage journey! 😊

10 September 2025
Unprompted review
Rated 5 out of 5 stars

My fourth mortgage with HFC

This is my fourth mortgage with Home Finance Centre. I have always had an exceptional service form Chan and the team. Their advice is clear and concise, and they always do above and beyond. I was fully updated throughout my transaction.

I will definitely be returning for my next mortgage.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

A Smooth Mortgage Experience

We recently worked with Home Finance Centre to secure a mortgage for our first property, and we were very pleased with the service we received. Chan, Jigar and Shilpa were knowledgeable and professional, guiding us through the process and finding a suitable mortgage solution for us.

Their communication was clear and timely, and they kept us informed throughout. We appreciated their expertise and guidance, which helped us navigate the mortgage process with confidence.

We would recommend Home Finance Centre to others looking for mortgage advice and support. Their team provided a valuable service, and we are grateful for their help in achieving our goal of becoming homeowners.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service - Highly Recommend

I had a fantastic experience re-mortgaging with Home Finance Centre. Esmond and Jigar were both amazing from start to finish. Esmond went above and beyond to secure me a much better rate than I expected. He worked incredibly hard and kept me reassured throughout the process. Jigar was extremely proactive and kept me updated every step of the way—nothing was ever too much trouble. What really impressed me was how clearly they communicated with my solicitor to help bring the completion date forward. Everything felt smooth, fast, and well-coordinated. Emails were always replied to within the hour, and the whole team was friendly, professional, and easy to work with. It made the whole experience completely stress-free.

I highly recommend Home Finance Centre—a truly proactive and reliable team that delivers excellent results!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent team

I had an excellent experience working with the Home Finance Centre team. They were incredibly professional and easy to deal with throughout the entire mortgage process. Their communication was outstanding, keeping me informed at every step and promptly addressing any questions I had. I highly recommend Chan, Jigar and the team for their exceptional service and dedication to their clients.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support Throughout My Re-Mortgage Process

I recently completed a re-mortgage and couldn’t have asked for better support than what I received from Jigar. From start to finish, he was professional, efficient, and incredibly easy to work with. What really stood out was his excellent communication — I was always kept in the loop, and he made sure I understood each stage of the process.

Jigar was always quick to respond, clear in his explanations, and proactive in making sure everything stayed on track. His support made the entire process smooth and stress-free. I’m genuinely grateful for his help and would highly recommend him to anyone going through a mortgage or re-mortgage.

6 June 2025
Unprompted review

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