HomeFitnessCode Reviews 8,606

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,548 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and the user experience positive, with many appreciating the ease of navigation and clear communication. Many people are satisfied with the products, describing them as good quality, sturdy, and effective for their intended use, often highlighting features like adjustability and ease of storage. However, some people were dissatisfied with their experience, citing issues with product quality, such as faulty items, unexpected speed fluctuations, or products arriving damaged. There are also concerns regarding delivery, with some customers reporting delays, lack of tracking updates, or items not being received at all. A few other people also felt that the customer service was unhelpful when issues arose.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the products,... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise the swift and hassle-free... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising products as well-built, sturdy, and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that products are easy to set up,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order good advice and information on the treadmill. Such a bargain looked online at the big brand websites saved myself hundreds of pounds. The quality is top range easy to use very sturdy and... See more

Rated 5 out of 5 stars

Delivery was fine and the bench seems a pretty decent bit of kit for the money. It’s certainly enabled me to use my weights far more effectively than previously. It is robust, has good adjustability,... See more

Rated 5 out of 5 stars

Exceptionally speedy delivery. Great product at excellent price. Easy to assemble. Loving everyday using the treadmill with my ear pods in listening to my favourite music. Highly recommend this for so... See more

Rated 5 out of 5 stars

I’ve been working from home for years, spending long hours sitting at a desk, which started causing noticeable leg pain—likely due to poor circulation. I decided to switch to a standing desk and... See more


Company details

  1. #34 of 38 best companies in Fitness Equipment Wholesaler

Written by the company

Since its foundation, we have dedicated ourselves to integrity. This tradition is not just built into our products, but is our core value. All Home Fitness Code products are sold directly by us to you, our customers. By cutting out the middleman, we make substantial savings, and we’re able to pass those savings straight on to you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent price for a well built…

Excellent price for a well built exercise bike! I wanted a good bike but didn’t want to spend too much, I decided on the heavier flywheel to give me more options for training, this is the one that ticks all the boxes.

23 April 2026
Rated 1 out of 5 stars

I am reading everyone’s similar…

I am reading everyone’s similar situations.

They have arranged Hermes to collect the treadmill at their own cost and refunding me (which I’ll wait for, they were a nightmare). Threaten to issue proceedings and make them aware of the Consumer Rights Act 2015. They realised with me, I will just issue proceedings against them. They have a legal obligation to refund and arrange collection to return the order if there are faults / the recipient no longer wants the item within 30 days of delivery.

Also, it helps if you use Klarna as they are now investigating this dodgy merchant. HomeFitnessCode accused me of lying so I told them I’ll simply just issue proceedings, I’ll await my damages and costs from you. They then soon responded saying they’ll take responsibility and will arrange collection at no cost to me and will refund me.

Hope this helps someone else! If you’ve not purchased from here yet, honestly DONT.

17 April 2026
Rated 5 out of 5 stars

I ordered the spinning bike last week…

I ordered the spinning bike last week and absolutely love it. I either didn't receive the monitor or accidentally threw it away with the packaging and messaged support about it and they answered within 2 hours and the next day a monitor was sent to me for free. I'll complete the rest of my home gym with only their products.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my walking pad

Really happy with my walking pad. Home Fitness Code dispatch it quickly but sat with the courier for days which isn’t ideal, but not Home Fitness Codes fault. The walking pad is really well made. It feels very secure and pleased I went with the hand rail. My only gripe would be I wish you could pause your workout. If you have to stop due to being disturbed but not actually finished your workout, it resets what you’ve done because you have to turn the machine off. I would also like if the handle bar could be adjusted to move closer or even up slightly. The power lead is also very very short, so when it’s plugged in I can’t turn the machine away from facing the wall. Other than those small personal changes I’d look at when I upgrade, I would definitely recommend this company and how well made and sturdy the walking pad is.

22 April 2026
Rated 1 out of 5 stars

Customer Service Dreadful

Well I bought a treadmill and after 2 uses it had a fault which stopped suddenly and made me fall off injuring myself. I contacted Customer Service who advised a wire night have come losse during delivery and for me to disassemble the treadmill to check.. this is a brand new order, less than 3 days old. I have chased them again about returning and conveniently they have ignored my emails!

6 May 2026
Unprompted review

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