The Home Fusion Company Reviews 30

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Product was fine and delivered as expected. Two problems: 1) I was given a tracking number for second class postage which did not work (since the Royal Mail does not offer this facility) and 2) T... See more

Rated 5 out of 5 stars

A few days prior to placing this order I ordered exactly the same cards with another company at £4.99 per pack with free delivery and haven’t received them yet. The cards were £1.79 per pack with your... See more

Rated 4 out of 5 stars

The material came quickly and neatly arrayed on a card. Everything was there: wire picture hooks in different sizes and I was delighted. Wheni looked for eyelet screws I was confounded: how... See more

Rated 1 out of 5 stars

I shop from amazon.fr and this company has put products in it, that are labeled in the post coreo espana. I thought I was shopping in the EU but it was not, its in the UK. Result, I was asked to pay... See more

Company details

  1. Homewares Shop
  2. Kitchenware Shop
  3. Gift shop
  4. Party shop
  5. Stationery Shop
  6. Arts and Crafts Shop

Written by the company

The Online Mini Department Store. A family run business we offer something for everyone! Our ranges include Home & Office Stationery, Gifts, Garden & DIY, Pets Corner, Toys & Party. FREE DELIVERY for UK orders over just £15!


Contact info

3.1

Average

TrustScore 3 out of 5

30 reviews

5-star
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Rated 3 out of 5 stars

Order 71822Product was fine and delivered as…

Product was fine and delivered as expected.

Two problems:
1) I was given a tracking number for second class postage which did not work (since the Royal Mail does not offer this facility) and
2) The VAT receipt in .pdf format was illegible, since typing was over-typed.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

Refuses to refund

I shop from amazon.fr and this company has put products in it, that are labeled in the post coreo espana. I thought I was shopping in the EU but it was not, its in the UK. Result, I was asked to pay double the price in customs to get the parcel. I informed the company I would not get the package and that I wanted a refund once they get it back and I got lectured about global markets. Unacceptable.

11 March 2022
Unprompted review
Rated 4 out of 5 stars

Home fusion is great, but...

The material came quickly and neatly arrayed on a card. Everything was there: wire picture hooks in different sizes and I was delighted.

Wheni looked for eyelet screws I was confounded: how can I hang a picture without two eyes screws.
What am I supposed to do with the wire? There are picture hooks that dispense with wire, but you didn't include them in the kit.

I think it would be nice if going forward you included eyelets.
Meanwhile I bought some eyelets so all is not lost.

Peter Ream
Ord no. 1807864

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Value

Order was delivered as expected. Quality was good and great value. Will definitely buy from them again and have no hesitation in recommending their goods .

13 February 2021
Rated 5 out of 5 stars

Prompt service

Prompt service. Customer service response was also great when we needed to resolve a small issue. Would order from Home Fusion Company again.

13 February 2021
Rated 1 out of 5 stars

It's been 2 weeks since ordered

It's been 2 weeks since ordered, still hasn't arrived, not contact has been made

13 February 2021
The Home Fusion Company logo

Reply from The Home Fusion Company

Hi, thanks for your review and so sorry to hear your order has not arrived. We notice that the order was shipped to New Zealand. Deliveries to New Zealand take on average 3 weeks to arrive from the UK. Thanks for your patience and we are sure your order will arrive shortly.

Rated 4 out of 5 stars

Cannot fault the service

Cannot fault the service, very happy. From ordering to delivery very quick.

The cards were very good quality and for the price which were very good indeed

22 January 2021

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