Home Garden Direct Reviews 

Ordered from HGD one evening as a new customer. Item was prepared and dispatched the very next day using a high quality courier, and to my (pleasant) surprise I was contacted by a human called Nick, who gave me daily updates on the parcel progress. Through no fault of their own, the extreme weather in the week had impacted deliveries, but Nick proactively spoke with the courier regularly to keep me informed on revised delivery schedules. As luck would have it, the item was still delivered ahead of its re-planned date.

The driver and colleague let me know 15mins till arrival by phone.
They were very polite, I had concerns as I heard à bang, the parcel came into the house with the corner damaged, I was assured that it will be protected inside.
When all checked everything was fine.
I have put the settee bed together from the instructions given.
I found it very easy to do.
I am very satisfied with my purchase.
Thank you.

First class delivery 🙌 great communication on delivery.

Lovong our new corner sofa furniture. Fast delivery and had the whole thing put up in under a few hours. Had a slight issue with confirmation email bit Nick sorted it all out for me. Would buy again.

Good quality item exactly as described,and delivered promptly and exactly when stated on ordering ,very happy with purchase and service

Great piece of garden furniture. Very easy to build and looks great. Great value for money.

Very happy with Egg chair, fast delivery and very comfortable

Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.

Excellent start to finish

All arrived safely really pleased with my furniture. Just need 😎.

Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.

Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.

Brilliant egg chair just as described, quick delivery

Very good communication and quick delivery.

Love my purchase ... fast delivery would definitely recommend this company.

Reliable friendly service. Delivery driver rang to say delivery expected within the hour.

Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.

Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.

I liked the parts I got but the sofa has a flaw on the rattan, its twisted and I havent received the table top yet so was a bit disappointed 😔 that I didn't have the whole set for the lovely bank holiday weekend which was why I ordered it in plenty of time.
Overall the set is very nice though 👌 and the customer service was exceptional and they did everything to rectify the situation, especially Nick, thank you 😊

Very fast delivery, easy assembly, the swing is good quality. Would recommend.