HomeGuard - Please ensure you have the right HomeGuard Reviews 77

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Had a call from a salesperson telling me that my policy was up renewal . I've never had a policy with this company this is miss selling and should be reported trading standards . Not sure what I can... See more

Rated 5 out of 5 stars

Can’t fault the service I received from the staff at homeguard. They were very quick to get an engineer out to me. Will be renewing my plan when it comes to an end.

Rated 5 out of 5 stars

I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is sim... See more

Company replied

Rated 5 out of 5 stars

Contacted Homegaurd as we needed a repair, they gave us a number for a contractor who took two days to turn up. Once here he looked at the machine announced he didn't have the part in stock (£8 next... See more

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4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Had a call from a salesperson telling…

Had a call from a salesperson telling me that my policy was up renewal . I've never had a policy with this company this is miss selling and should be reported trading standards .
Not sure what I can add to this as it is covered the salesperson from this company miss sold the policy to me by physically lying not sure if this is company policy but I will not be using this company .

19 February 2026
Unprompted review
Rated 5 out of 5 stars

The first half of the house we had done…

The first half of the house we had done was with Homeguard about 1 1/2 years ago, that went well so we had the rest of the windows done and a new front door and back French doors.
From the initial consultation to the finish, the whole process was seamless. The fitters were very good and cleaned up after the install was completed.
The windows and doors look very good, and the house holds the heat a lot better, as we are finding that we are not running the heating as much as we used to.
We did have a small issue with the French doors which was resolved quickly and professionally.
From our experience we would recommend Homegaurd.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Had soffits

Had soffits, fascias and gutters done. Very pleased with the work and the builders were lovely. Having the 10 year warranty is very reassuring although the work seems very good quality so don't have any reason to think we'll need it!

20 November 2024
Unprompted review

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