homehealthcareshoppe.com Reviews 

192
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and high-quality products that arrive quickly, making it easy to obtain essential health items not available locally. People consistently note that ordering through the website is smooth and straightforward, while customer support handles initial inquiries efficiently and provides prompt responses. However, some reviewers were not happy with the communication regarding back-ordered items, noting that they received no automatic updates about unexpected delivery delays. A few people also mentioned experiencing very long shipping times through postal services or receiving incorrect products that required complicated replacements.

What people talk about most

Order

Customers had positive experiences with order, frequently praising the ease of placing purchases and prompt... See more

Product

Users describe positive interactions with product, expressing deep satisfaction and gratitude for being able... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive promptly and... See more

Response time

Customers consistently note ambiguous experiences with response time, as reviewers frequently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home Health Care Shoppe is attentive and responsive. My order was processed very quickly, payment was easy, and the shipping was excellent, especially considering the distances and the fact that two c... See more

Rated 5 out of 5 stars

Very grateful to get this particular brand of Tylenol for back pain. It arrived without issue and relatively quickly. Thank you so much!

Rated 5 out of 5 stars

My order was processed quickly and arrived without any issues or concerns. We are relieved to know we can obtain this product when we need it. Very happy with our experience.

Rated 5 out of 5 stars

This Company continues to provide fast, excellent service. It's been 9 years since my first purchase from Home Healthcare Shoppe, and the service continues to be outstanding, providing the opportun... See more


4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(192)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is very light

It is very light. Just what I wanted to be able to lift it easily in and out of my car. Also like the size of the wheels. Moves smoothly.

7 October 2026
Unprompted review
Rated 1 out of 5 stars

They sell items they don't have in stock

I purchased the LumboTrain Back Brace, which they are still selling on their website at the time of writing this review. After more than a week of not receiving any updates on my order, I sent them an email asking for a status update. They responded the next day, telling me that their sales team would look into it.

About a week later, I sent another message following up because they never got back to me. The next morning, they cancelled my order, and in the evening, they informed me that they could not fulfill it because the item was on backorder. This means they are selling items they don't even have in stock.

When I placed the order, I was recovering from a herniated disc and had an upcoming trip. I ordered well in advance, but they wasted about two weeks of my time before cancelling. That is unacceptable.

12 September 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them a minus I would

If I could give them a minus I would. No way of of communicating with the company. There’s a phone number there, but it’s never answered. Doesn’t matter when you call or which day you call it’s never answered just goes dead. The company’s telling me their part is complete, how can it be complete when I have not received the product yet I have no idea where my product is at this time or when it will arrive I’m thinking maybe I fell into a scam.Werner.

13 September 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Hi Werner,
We’re sorry you’ve had difficulty reaching us and understand your concern about not receiving your order.
Your order has shipped and is expected to be delivered by October 7. Your tracking information has already been emailed to you. Please check your spam or junk folder, as the email may have been filtered there. If you’re unable to locate it, please let us know so we can resend it.
We apologize if our earlier message gave the impression that our support ended when your order shipped. That was not our intention, and we’re here to help with any delivery concerns.
Kind regards,
Home Health Care Shoppe

Rated 5 out of 5 stars

3rd order

The first time I ordered it tried two companies. Yours seemed to be the better as far as website ordering and quickness. This was my 3rd order and it worked like clockwork. Thanks

2 October 2026
Unprompted review
Rated 4 out of 5 stars

Great price

Great price, great service. I would have given 5 stars but the status of my order never changed from 'processing' even though the item arrived at my door in good time

1 October 2026
Unprompted review
Rated 1 out of 5 stars

You cancelled my order without…

You cancelled my order without explaining.

15 September 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

due to unavailability we canceled your order and the reason was emailed to you. We apologize for this inconvenience it may have caused.

Rated 5 out of 5 stars

Great product

The company has a great product with a reasonable price. It was delivered quickly and was packaged safely.

28 September 2026
Unprompted review

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