Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Property valuer

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Lease extension

When I tried to do the lease extension myself, I found the entire process complicated and frustrating. I decided to use Homehold to organise this for me and it was the best decision I made. Homehold have all the services I required under one roof which enabled the lease extension process to be completed in a seamless and uncomplicated manner. Homehold were extremely diligent and professional, and I was aways kept up to date on every aspect of the process. I would recommend anyone wanting a lease extension to make Homehold their first choice due to their complete professionalism.They are also very competitively priced.

2 October 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr O'Shea! All the best, Linz

Rated 5 out of 5 stars

Excellent sevice

Homehold and LLS were excellent throughout the lease process . The communication was spot on . I received an email every step of the way and they made the process easy . Everyone was very professional and very clear in instructions.

26 February 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Leasehold Extension

We were stressed because we couldn't sell due to lease issues. Homehold's service was simple and honest. They keep in touch. Everything is in plain English. They answer any and every question you have. And completely take the stress away. The process is not quick due to time taken to contact and get responses and action from all parties. But so worth it in the end. We can now move forward to selling without any lease related issues. Can't recommend or thank the Homehold team enough.

14 September 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! We're glad we could help - Linz

Rated 5 out of 5 stars

I was kept informed at every stage of…

I was kept informed at every stage of the process to extend my lease by a very knowledgeable, capable, friendly, proactive and polite team of people, who were more than able to deal with the leaseholders' agents, who had caused me a good deal of grief in the past. I never had to ask for additional information. My possible concerns were always dealt with before I could voice them. I have nothing but the highest praise for the service I received.

5 September 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

This was a lovely review to read Mike, thank you! We're glad we could help. Cheers, Linz

Rated 5 out of 5 stars

Brilliant service from Homehold on my…

Brilliant service from Homehold on my lease extension. It’s a complicated and at times frustrating experience to negotiate with a freeholder and the Homehold team gave me great guidance and support all the way.

4 September 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for your kind review Mr Smith! All the best, Linz

Rated 5 out of 5 stars

Homehold has been exceptional!

My experience of Homehold has been nothing short of exceptional. Clear communication, did exactly what they said they’d do and can’t recommend them highly enough.

Truly excellent organisation.

3 September 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Cook! We're glad we could help - cheers, Linz

Rated 5 out of 5 stars

Home Hold Services Ltd have an excellent team and provide and excellent service

We were given your details from our neighbours who were happy with the service you provided. After the initial conversation with Linz although the process took over a year we were regularly updated by the team. On several occasions they were able to negotiate a better price on our behalf.
The only issue we had was the quick turnaround from signing the new lease to releasing the funds which caused a slight delay. We would highly recommend Home Hold Services Ltd who provided a very friendly and efficient service.

21 July 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Claudia - All the best, Linz

Rated 5 out of 5 stars

Homehold - Five Star Service!

My experience with Homehold has been second to none. They took the stress out of the whole process, doing everything on my behalf - keeping me updated throughout. I would definitely recommend to anyone considering a lease extension!

29 August 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Jan - we're glad we could help! Cheers, Linz

Rated 5 out of 5 stars

Edgware Lease Extension

The teams at both Homehold and LLS dealt with my lease extension in a very professional seamless way. They kept me regularly informed of progress and process from my initial contact through to very satisfactory completion. I cannot thank Linz, Dale and their respective teams enough.
David Cook

30 July 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this lovely review Mr Cook, we're glad we could help! All the best, Linz

Rated 5 out of 5 stars

Diligence and information during the…

Knowing the costs in advance.Diligence and information during the process from all LLS consultants. Everyone was available to explain the reason of extra costs and/or choice of an option rather than another one. The relief of stress due to the consultants' expertise and patience is number one.

19 August 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Andree! Happy we could help, Linz

Rated 5 out of 5 stars

A big thank you to Linz and his team!

A big thank you to Linz and his team!

They made the entire process of renewing the lease of our flat a breeze.
They explained everything in simple terms during all parts of the process, so that even I could understand, and were never pushy.
I just wish every company had the same friendly customer-focused ethos.

16 August 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thanks for the lovely review Mr Oinn - Cheers, Linz

Rated 5 out of 5 stars

Great support during a testing lease extension

From the moment I spoke to Linz for the first time, I knew Homehold would be the right company to go with regarding a lease extension. He was honest about the process, the challenges and clear steps were outlined on what to expect. We even had the misfortune of dealing with inadequate legislation which meant my extension had to be put on hold for a period of time. My freeholder proved quite difficult and evasive to deal with, but the entire time Will maintained a cool negotiating head and ensured that we did not concede too much ground on the premium. I would recommend them to anyone wanting to extend a lease.

16 August 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Nav! We're glad we could help - Linz

Rated 5 out of 5 stars

Excellent service from start to finish

I have been really impressed with Homehold's service from start to finish - they have made the very complex process of obtaining a lease extension for my flat relatively straightforward for me to achieve, but this has only been via their excellent knowledge in this area and their ability to get things done efficiently and effectively. I would recommend Homehold to anyone looking to extend the lease on their flat.

9 August 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Sujith! Cheers, Linz

Rated 5 out of 5 stars

Excellent Service

I wanted to extend the lease on my flat . I read a recommendation for Homehold and took the plunge . The service was clear with rapid updates and timelines as well as clarity on costs - which I consider to be very fair . All my questions about the lease extension process were answered quickly and clearly . I seldom make recommendations but I Definately would use Homehold .Thanks to Linz and the team

1 July 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! We're glad we could help - Linz

Rated 5 out of 5 stars

Smooth process

They made the extension process easy and stress free and kept me up to date throughout. Well worth spending a little bit extra for the peace of mind.

25 July 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thanks for the review Ms Johnston! All the best, Linz

Rated 5 out of 5 stars

Couldn't recommend them more

Couldn't reccomend them more - from the intial conversation around extending my lease all the way through to completion Homehold wereexcellent. Clear and comunicative, they answered any question I had with easy to understand advice and I regularly recieved updates. Stress free and very pleased!

23 July 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you the great review Mr Dwyer! Cheers - Linz

Rated 5 out of 5 stars

Whenever I needed to talk to anyone

Whenever I needed to talk to anyone, they answered phone straight away and explained everything thoroughly. They always knew exactly who I was and everything about my account as well. They kept me up to date every step of the way. I would very much recommend them!

20 July 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Breuer, we're glad we could help. Cheers, Linz

Rated 5 out of 5 stars

Great experience through a complicated process

My whole experience with Homehold was great. From the initial contact they were really clear about the steps in a complicated process, explaining what would happen next and when funds would need to be available. Communication was great and I felt very supported. Would definitely recommend their services.

3 June 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Stephens! All the best, Linz

Rated 5 out of 5 stars

Highly Recommended Service

I extended the lease of my flat through Homehold and I have nothing but positive things to say. They kept me updated with each step of the process, explained everything clearly as we went along and always made time to answer my questions.
I couldn't recommend Homehold more!

1 July 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Atando! Cheers, Linz

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