Home Living Outlet Reviews 

283
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful, and knowledgeable staff who provide excellent advice without ever making anyone feel pressured to buy. Reviewers also highlight the smooth and efficient delivery service, noting that items arrive promptly with polite and professional drivers. Some reviewers were happy with the fantastic showroom displays showcasing a wide selection of quality furniture. Consumers additionally appreciate the reliable aftersales care and dedicated support received when finalising their purchases. People consistently recommend the business for its competitive prices and overall exceptional service from start to finish.

What people talk about most

Product

Customers expressed great satisfaction with the product quality, mentioning that items like sofas and tables... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Reviewers mention positive feedback about service from the initial purchase to the final delivery. Customers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as friendly, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It... See more

Rated 5 out of 5 stars

We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our d... See more

Rated 5 out of 5 stars

New sofa, with matching cushions, and 2 high backed winged chairs, were delivered today. Every part of my experience from stepping in store to delivery, was top notch! The owners are in store and... See more

Rated 5 out of 5 stars

Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One sm... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop
  4. Living room shop
  5. Sofa store

Written by the company

At Home Living Outlet, we believe great furniture shouldn’t come with a luxury price tag. We’re a small team of four who spent over 10 years each working inside the big furniture brands. We learned what makes a home feel special, what makes quality furniture, and most importantly… how we’d do it better. We offer a wide range of Sofas, Chairs, Recliners, Footstools, Mirrors, Lamps, Tables, Rugs, Beds & Dining furniture. Every piece we sell is hand-picked by us. Real people with real industry knowledge. Chosen for style, comfort, durability and value. No gimmicks. No pushy sales chat. Just honest advice and furniture we genuinely love. When you shop with us, you’re never just an order number. You’re dealing directly with a passionate team who cares about your home as much as you do. Affordable luxury. Expert guidance. A small team that's big on service. That’s Home Living Outlet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(283)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic good information on what settee to buy, delivery guys were great, very helpful put the settee together, checked it worked & took all the packaging away, 100% 💯 recommend

11 February 2026
Rated 5 out of 5 stars

Great Value

Polite, Professional, we traveled over 200 miles round trip to collect two armchairs that we wanted before Christmas, the chairs were all packed and ready when we arrived, we were helped loading our van, perfect condition, we are glad we purchased them from Home Living Outlet and have no problem highly recommending them.

29 December 2025
Rated 5 out of 5 stars

Best customer service

Best customer service, helpful and friendly team who spent more than enough of their time answering all of our questions just so we could choose the correct sofa for us! Delivery was quick and the sofa is perfect! Shoutout to the 2 delivery drivers who turned up in Christmas jumpers and made my day!

20 December 2025
Rated 5 out of 5 stars

Couldn't be happier.

Very helpful at the mill. When we went to order we were told it would be around 10 weeks. That meant about the Xmas week, but they couldn't promise. The week before Xmas we got a text it was here. We were over the moon, absolutely love my new suite. 😍

27 December 2025
Rated 1 out of 5 stars

Deposit Not Returned AVOID

Bought and paid deposit, their original company went bankrupt and they then tried to move to a new company with the order then to cancel the order and keep the deposit. Avoid.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and a great service

Went to look around with Jordan and the others . They had a wide selection to choose from so we tested out a few and made our choice . The sofa was brand new and we love it 😊 we will be back for a new bed soon …. Thanks Jordan

8 December 2025
Home Living Outlet logo

Reply from Home Living Outlet

Thanks for taking the time to write a review Andrew! Glad you love your new sofa. See you soon for your new bed!

Rated 5 out of 5 stars

Amazing service for by Ottoman bed

Amazing service for by Ottoman bed, Delivered and installed. Great choice of items in store. 100% worth the visit to Home Living Outlet

8 December 2025
Home Living Outlet logo

Reply from Home Living Outlet

Thanks for taking the time to write a review Sheila :) Hope you have a wonderful Christmas

Rated 5 out of 5 stars

The place to go

The staff were very friendly, helpful and knowledgeable. They allowed me time to choose what I wanted without any pressure. The delivery was as they said and the delivery men were polite, friendly and very professional, ringing 20mins before they arrived to let me know. I would definitely recommend Home Living Outlet as the place to go.

8 December 2025
Home Living Outlet logo

Reply from Home Living Outlet

Thanks for taking the time to write a review Susan :) Really glad to hear you had a great experience in store and on delivery! Hope you have a wonderful Christmas

Rated 5 out of 5 stars

Nice relaxing visit with no pressure

Was left to wander freely without being hassled which we really liked but the lads were about incase we needed any help, we bought a reclining chair and was shown how to operate it we will definitely be using this company again

8 December 2025
Home Living Outlet logo

Reply from Home Living Outlet

Thanks for taking the time to write a review Sandra :) Hope you have a wonderful Christmas

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