Home Living Outlet Reviews 

283
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful, and knowledgeable staff who provide excellent advice without ever making anyone feel pressured to buy. Reviewers also highlight the smooth and efficient delivery service, noting that items arrive promptly with polite and professional drivers. Some reviewers were happy with the fantastic showroom displays showcasing a wide selection of quality furniture. Consumers additionally appreciate the reliable aftersales care and dedicated support received when finalising their purchases. People consistently recommend the business for its competitive prices and overall exceptional service from start to finish.

What people talk about most

Product

Customers expressed great satisfaction with the product quality, mentioning that items like sofas and tables... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Reviewers mention positive feedback about service from the initial purchase to the final delivery. Customers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as friendly, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It... See more

Rated 5 out of 5 stars

We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our d... See more

Rated 5 out of 5 stars

New sofa, with matching cushions, and 2 high backed winged chairs, were delivered today. Every part of my experience from stepping in store to delivery, was top notch! The owners are in store and... See more

Rated 5 out of 5 stars

Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One sm... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop
  4. Living room shop
  5. Sofa store

Written by the company

At Home Living Outlet, we believe great furniture shouldn’t come with a luxury price tag. We’re a small team of four who spent over 10 years each working inside the big furniture brands. We learned what makes a home feel special, what makes quality furniture, and most importantly… how we’d do it better. We offer a wide range of Sofas, Chairs, Recliners, Footstools, Mirrors, Lamps, Tables, Rugs, Beds & Dining furniture. Every piece we sell is hand-picked by us. Real people with real industry knowledge. Chosen for style, comfort, durability and value. No gimmicks. No pushy sales chat. Just honest advice and furniture we genuinely love. When you shop with us, you’re never just an order number. You’re dealing directly with a passionate team who cares about your home as much as you do. Affordable luxury. Expert guidance. A small team that's big on service. That’s Home Living Outlet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(283)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful 2-seater sofa

Great company to deal with. We are thrilled with our sofa which arrived in immaculate condition and looks great in our snug! Would definitely use this company again, many thanks!

12 September 2024
Rated 5 out of 5 stars

Recently moved house and was looking…

Recently moved house and was looking for a new sofa and we come across this company online. We took a drive from Bolton and wasn’t disappointed. The guys were friendly and just let us look around. After purchasing a side table they helped us design a sofa to the sizes and we wanted and placed our order which arrived quicker than expected. As for price for quality we visited the usual big companies and they couldn’t come close to these guys we will definitely be back!!

12 September 2024
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, very helpful, kind and accommodating, would defo recommend buying your sofa from here, great prices too! Thankyou Jordan

3 August 2024
Rated 5 out of 5 stars

Very helpful lads

Very helpful lads, without being pushy.Good quality and good value.Very satisfied, would recommend to anyone looking for a good selection at the right price.

27 July 2024
Rated 5 out of 5 stars

Fantastic service.

Fantastic service. Had our sofa and chair made by these guys in our choice of material which was a first for them. Absolutely beautiful. So happy with it.

21 July 2024
Rated 5 out of 5 stars

Fantastic sofas great delivery…

Fantastic sofas great delivery respectful to property highly recommend lot’s of choices not just sofas but a good variety of in home furniture mirrors pictures etc go take a look you would not be disappointed you will leave with something 😄👍

8 June 2024
Rated 5 out of 5 stars

Great service

Great service, friendly staff, quick turnaround, we ordered large bespoke couch and it was built and delivered in 4/5 weeks

8 June 2024
Rated 5 out of 5 stars

Thank you for the best service!

Amazing!!!! Service second to none!!

I had seen someone recommend this company on Facebook.

I live miles away in Hertfordshire. I had a video call with Barrie last week and decided to book a hotel and come and see the sofas in person.

Jordan and Barrie are so lovely and their experience in the sofa industry is incredible!! They are so passionate about wanting to find you the right sofa at great prices. They have put so much hard work into designing some sofa models, to ensure they look beautiful and so comfortable. We purchased the Roxy sofa customized to our size. Big choice of colours and fabric styles. We also purchased a coffee table.

We only ordered these today so sofas haven’t arrived yet. Can’t wait till they do. Well worth the trip up from down south.

You both deserve so much success in your lovely business. Thank you 😊

1 June 2024
Unprompted review
Rated 5 out of 5 stars

New settee

Very helpful and friendly staff. Good value products with lots of choice.

7 May 2024

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