From my initial enquiry through to reserving my new home, the Sales Consultant Lucy has been absolutely fantastic! Buying a home is a huge decision, and I had lots of questions along the way. Lucy... See more
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Review summary
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Halima, Lucy and Virginia have all been an absolute pleasure to deal with. They respond to email, communicate well and answered every question I had. Nothing was too much bother.
Company replied
Homemade Homes by Accent have been absolutely fantastic in helping us to find our home. They are approachable, understanding and assisting us in every step of the way. A great service and highly recom... See more
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Lucy has been amazing! Can’t recommend enough- she has been so patient and understanding with us and has explained every stage so perfectly we never felt out the loop or lost at all. She is one of the... See more
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Company details
- #8 of 15 best companies in Property Developer
- #5 of 9 best companies in Housing association
About Homemade Homes
Written by the company
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Contact info
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, United Kingdom
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4.6
Excellent
203 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Really great experience with homemade…
Really great experience with homemade homes so far! All staff have been super helpful and reassuring throughout the buying process!
21 August 2024
Unprompted review
Reply from Homemade Homes
Thank you for sharing your wonderful experience with us! We’re delighted to hear that our team has been helpful and reassuring throughout your home-buying journey. Providing excellent service and support is our top priority, and we’re glad to know we’ve met your expectations.
Reply from Homemade Homes
Thank you so much for your excellent review! We look forward to progressing the sale of your new home!
Professional, friendly and helpful
Throughout the process, and over a few hiccups both Lucy Woods and Ash Baldwin were extremely helpful, friendly and professional and nothing seemed too much trouble.
13 August 2024
Unprompted review
Reply from Homemade Homes
Thank you for your wonderful review! We’re thrilled to hear that Lucy and Ash provided you with such professional, friendly, and helpful service. It’s our goal to make every experience smooth and positive, even when challenges arise. Your kind words mean a lot to us, and we’ll be sure to share your feedback with Lucy and Ash. Thanks again for choosing us!
Excellent Service
Lucy Woods was really helpful. Emailed her many times with questions and seeking progress of our purchase. She always gave a quick response. So nice to communicate with someone who responds quickly and don't need to chase them. Have to give a mention to Charlotte Swan in Sales who was also very helpful.
9 August 2024
Unprompted review
Reply from Homemade Homes
Thank you for your fantastic review! 🌟 We're delighted to hear about your positive experience with Lucy and Charlotte. It's great to know that Lucy was able to provide quick and helpful responses to your questions, and that Charlotte also made a positive impact. We'll be sure to pass on your kind words to both of them!
Top tier customer service
We have had such a pleasant experience with Homemade Homes. They are always more than happy to answer any questions no matter how little and our journey so far has been stress free. We have had the pleasure of speaking to Charlotte Swan and Ash Baldwin who have been so lovely and I would recommend buying from them anytime!
9 August 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your kind words, Chloe! We’re thrilled to hear that you’ve had such a pleasant experience with Homemade Homes.
Charlotte and Ash are indeed fantastic members of our team, and we’re delighted that they could make your journey stress-free. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your recommendation and look forward to continuing to assist you!
Lucy was AMAZING!!!
Lucy was AMAZING!!!
Thank you so much for all your help through this process, you've been great x
6 August 2024
Unprompted review
Reply from Homemade Homes
Thank you for your 5 star review, Lucy prides herself on providing excellent service so it's great to hear it's recognised!
Very kind and professional staff
Very kind staff , helpful, patient (Lucy Woods answered 100s questions 😉👍I guess silly sometimes ) , quick response.. so far so good .. thank you guys!highly recommended!
5 August 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your great review! Lucy and the team will be over the moon to hear such kind words. We look forward to helping you further!
The process went smoothly
The process went smoothly, thanks to Lucy Woods and the team it was stress free.
2 August 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your review! Lucy will be very grateful for the positive feedback, you know where we are should you need anything in the future.
Everything so far has been 5 star
Everything so far has been 5 star, great and quick communication, super helpful and a pleasure to deal with.
26 July 2024
Reply from Homemade Homes
Thank you for your 5 star review! We're very pleased you are happy with the service you've received and we look forward to progressing your home purchase further!
Lucy was great
Lucy was great, she kept on top of the process and helped us with any questions promptly.
Thank you for all your help Lucy!
30 July 2024
Unprompted review
Reply from Homemade Homes
Thank you for your fantastic review! We’re delighted to hear that Lucy provided excellent service and was able to assist you promptly throughout the process. Your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Excellent Customer Service
Lucy, Ash and Charlotte were extremely helpful throughout the process and were always quick to respond. Lucy went above and beyond in helping us with the aftercare team and getting us to our exchange point. I would definitely recommend!
26 July 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your wonderful review! We’re thrilled to hear that Lucy, Ash, and Charlotte were able to assist you effectively throughout the process. It’s great to know that Lucy’s efforts with the aftercare team made a positive impact.
Quick and prompt response from team
Quick and prompt response from team. Easy to approach.
15 July 2024
Reply from Homemade Homes
Thank you for your fantastic review! We’re delighted to hear that you found our team quick and prompt in responding, as well as easy to approach. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service.
Reply from Homemade Homes
Thank you. We’re delighted to hear that you found our service efficient and friendly.
A wonderful experience with Team…
A wonderful experience with Team Homemade Homes and in particular, Ash, who I feel like has held my hand throughout the whole process, been very informative, provided good contact and helpful at every step.
Thank you for everything and making the process smooth sailing and speedy to get to my dream of owning my home for my family. It means the absolute world and I couldn’t be more grateful for the support received.
12 July 2024
Unprompted review
Reply from Homemade Homes
We’re thrilled to hear that you had such a wonderful experience with Team Homemade Homes and that Ash was able to provide the support and guidance you needed throughout the process. It’s incredibly rewarding to know that we could help make your dream of owning a home for your family a reality. Your kind words mean the world to us, and we’re grateful for the opportunity to have assisted you.
Very pleased
Very pleased with the team, and a special thanks to Sherrie! Always kind, helpful, responding the emails promptly, and patient with all my questions.
4 July 2024
Unprompted review
Reply from Homemade Homes
Thank you for your fantastic five-star review! We’re delighted to hear that you were very pleased with our team. A thanks to you for recognising Sherrie—she truly exemplifies the kind, helpful, and responsive service we strive for. We’re glad she could address all your questions with patience.
Excellent service
Excellent service, very polite and friendly and keeping me informed through your the process, keeping stress levels very minimal
3 July 2024
Reply from Homemade Homes
Thank you so much for your kind words Steven and the five-star review! We’re thrilled to hear that you found our service excellent and our team polite and friendly. Keeping you informed throughout the process and ensuring a stress-free experience are top priorities for us.
Amazing team who helped from start to…
Amazing team who helped from start to finish. Ash, Sherrie, Charlotte super helpful Sales team and Lucy the Sales Progressor thank you for all your help getting our new home. You all worked so hard and we can’t wait for our new start in our new house. Super team well done we got there ⭐️ ⭐️⭐️⭐️⭐️
1 July 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your fantastic five-star review! We're thrilled to hear that Ash, Sherrie, Charlotte, and Lucy provided exceptional service throughout your home-buying journey. Your kind words mean the world to us, and we're delighted that you're excited about your new start in your new home. Our team works diligently to ensure a smooth and enjoyable experience for our clients, and it’s incredibly rewarding to know that we succeeded in helping you.
Great service
Homemade have been being very supportive during the process of buying my house and I highly recommend their service.
24 June 2024
Reply from Homemade Homes
Thank you so much for your wonderful five-star review! We are delighted to hear that you had a positive experience with us during your house buying process. Your recommendation means a lot to us and serves as a great motivation for our team.
Reply from Homemade Homes
Thank you so much for your 5 star review Michael.
If only there were 6 stars to give!!
If only there were 6 stars to give…I’ll have to settle on 5!!!
BIG shout out to Ash Baldwin, from the very beginning he’s been beyond helpful and supportive, we’ve had MANY calls, and each time he never once made me feel like an inconvenience, it’s made this whole experience that much better. He kept me in the loop and updated at all times.
For anyone doubting whether or not to use Homemade Homes, don’t. I’d highly recommended them to anyone.
Thank you so much Ash, you’re a credit to Homemade Homes.
26 June 2024
Unprompted review
Reply from Homemade Homes
Thank you so much for your glowing review! 🌟🌟🌟🌟🌟🌟 We’re absolutely thrilled to hear about your positive experience with us. Ash is indeed a gem, and we’re delighted to know he made such a great impact on your journey with us. We appreciate your kind words and your recommendation. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your feedback.
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