First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more
Company replied
Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more
Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Kitchen Furniture Shop
- Living room shop
- Outdoor furniture shop
Written by the company
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Voted Best Des Moines Furniture Store for Over 31 years!
Written by the company
- Huge Selection, From on-Trend to Traditional Styles
- As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.
Contact info
10215 Douglas Ave, 50322, Urbandale, United States
- 1-888-967-7467
- ContactUs@Homemakers.com
- homemakers.com
4.5
Excellent
687 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All I've done is ordered furniture
All I've done is ordered furniture. It was easy. This survey is way too early as the items won't even ship until next week so......
22 July 2025
Reply from Homemakers
We appreciate you taking the time to share your ordering experience. We are happy to hear that the process was easy. We value your feedback regarding the survey's timing.
I wanted a chair.
21 July 2025
Reply from Homemakers
It was a pleasure serving you, Dusty! We appreciate your business and taking the time to share your positive feedback with us.
Reply from Homemakers
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Google had the item at $261.68
20 July 2025
Reply from Homemakers
We regret that the pricing did not meet your expectations. We'll examine our price points.
Site would not recognize that I entered…
Site would not recognize that I entered my address
20 July 2025
Reply from Homemakers
We appreciate you bringing this address issue to our attention. We'll investigate so that we can improve our site's functionality.
Reply from Homemakers
We're happy to hear that you found our website convenient for ordering. Thank you for your positive feedback; we appreciate it.
Reply from Homemakers
We're happy to hear that our website's easy navigation and detailed pictures with dimensions were helpful! Thanks for the positive feedback.
Simple Fast and Easy.
16 July 2025
Reply from Homemakers
We are happy to hear that your experience was simple, fast, and easy. We appreciate your positive feedback and thank you for it.
Placing the order was simple
Placing the order was simple. They offered free shipping and a very reasonable price for the sofa and loveseat that we wanted.
16 July 2025
Reply from Homemakers
We're happy to hear that placing your order was simple and that you found our prices reasonable with free shipping. Thank you for your positive feedback!
Great value
I’ve purchased furniture from Homemakers in the past so shopping online and having it delivered without going to the store was a great option
14 July 2025
Reply from Homemakers
We're happy to hear that you had a great experience with our online shopping and delivery service! It's wonderful you appreciate the convenience. Thank you for your continued support and positive feedback.
Amazing prices
11 July 2025
Reply from Homemakers
It was a pleasure serving you, Annie! We appreciate your business and taking the time to share your positive feedback with us.
I signed up for emails and texts to get…
I signed up for emails and texts to get $25 off and was never sent a code even after confirming
11 July 2025
Reply from Homemakers
We regret you didn't receive the promised code after signing up for emails and texts. We appreciate you bringing this to our attention, and we'll investigate why it wasn't sent.
Reply from Homemakers
We're happy to hear that you found our prices competitive. Thank you for taking the time to share your positive experience with us!
Hard time getting help
Couldn’t figure out my account number. Used the chat and called the store. Had to leave a message for finance to call me back. They never did and the sale was ending today. Finally was able to dig out my card to make this purchase.
8 July 2025
Reply from Homemakers
We regret that you had difficulty finding your account number and that our team didn't respond promptly. We'll review what happened to improve our response times in the future. We appreciate your feedback.
Reply from Homemakers
We're glad our online process was easy for you. Thank you for your positive feedback; we appreciate it.
Had to sign up to get $25 off my first…
Had to sign up to get $25 off my first order but never received the code. Had to enter, re-enter and re-enter my card information. Frustrating.
8 July 2025
Reply from Homemakers
We appreciate you bringing this to our attention. We're sorry you experienced issues with the signup code and entering your card information. We'll look into this to improve our process.
Reply from Homemakers
We're happy to hear that you love our sale prices and free delivery service. Thank you for your positive feedback; it means a lot to us.
All Items where easy to find and add to…
All Items where easy to find and add to cart for purchase.
5 July 2025
Reply from Homemakers
We're happy to hear that you found the items with ease and that you could add them to your cart without problems. Thank you for your feedback.
The customer service was super helpful…
The customer service was super helpful and easy to communicate with! I also love the quality and variety of their products. I would highly recommend!
3 July 2025
Reply from Homemakers
We're happy to hear that our customer service was helpful and easy to communicate with! We're also glad you love the quality and variety of our products. Thank you for your recommendation!
very easy to use quickly.
3 July 2025
Reply from Homemakers
We're happy to hear that our product is easy to use and quick. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.